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As you can see from the photo I posted, you can’t see anything at night. The A/C condensation makes it impossible to see out of the windows. We said something to the employee while boarding, and she’s just replied “it’s too late now”
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Date of experience: October 2020
Helpful
Responded 2 days ago
Thank you for your review. We’re sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Please feel free to reach out to guestservices@iconparkorlando.com or 407-601-7907 and we would be happy to follow up with you.
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I’m a little wobbly when it comes to heights, but because of the stability of the car I really had no issues.
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Date of experience: October 2020
Helpful
Responded 2 days ago
Thank you so much for taking the time to leave us this amazing review. Don’t forget to share your photos as well! You can submit all photos here (iconparkorlando.com/contest) for a chance to win 2 ICON Park Play Passes, worth $130!
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Since my wife and I rode a Ferris Wheel on our first date, we seldom pass up a Wheel that we encounter in our travels. This time, though, we should not have bothered. The employees indoors were mask fanatics. Apparently, it did not matter to them if you were asthmatic or had trouble breathing through a face diaper: "Put on your mask. No exceptions." Before being allowed to get on the Wheel, we had to go through a metal detector. I could not take my penknife on board with me (presumably because I might use it to dismantle the Wheel) and was told to check it in a lockbox. When I tried to get it out afterwards, the lockbox would not open and a security officer had to be called in. To his credit, he was prompt and courteous. He explained that the particular box that I had chosen was "buggy," but that he was not allowed to put a "Do not use" sign on it. The ride itself was $22 per person for one revolution: not worth it. The only reason this park gets even two stars is the Star Flyer. It was a good ride at a decent price, with friendly staff. The Mai-Tai's at the Star Bar were pretty good, too. …
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Date of experience: October 2020
Helpful
Responded 2 days ago
Please feel free to reach out to guestservices@iconparkorlando.com or 407-601-7907 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
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this is an awesome place to take the family...walking distance to shops and attractions for all ages. highly recommend
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Date of experience: September 2020
1 Helpful vote
Helpful
Responded 2 days ago
Thank you so much for taking the time to leave us this amazing review. Don’t forget to share your photos as well! You can submit all photos here (iconparkorlando.com/contest) for a chance to win 2 ICON Park Play Passes, worth $130!
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This place appears that it will be great once additional things are added, but wasn't a lot to do for now. We went to check it out for something to do and went to Madame Tussauds and Ole Red for dinner. Also enjoyed happy hour!
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Date of experience: September 2020
Helpful
Responded 2 days ago
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would love to have you back again, and we recommend the ICON Park Play Pass, which grants admissions to all 7 attractions on the property plus exclusive dining discounts!
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