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One of the top 5 shopping for your babies. The prices are good and have a successful concept. you can easily find the product you are looking for. no need to tell the parking lot. you will not have problems as in most places.
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Review collected in partnership with this attraction
Date of experience: February 2019
Helpful
Response from macrobabyo, General Manager at MacroBaby
Responded Jun 19, 2019
Thank you! We hope to see you back soon!
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I was looking for the perfect stroller and i found it. Ask for Carla Mármol. Excellent help! Couldn’t have Asked for more. Thank you!
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Date of experience: July 2018
1 Helpful vote
Helpful
Bought 2 orders of Dr. Brown’s Bottle Brush (3 packs) from Amazon (sold by this company) and product was listed wrong! Got 2 packs of 1’s instead (listing is for 3 packs and what I paid for). I want to get the correct item so I sent back the wrong item but instead they refunded what I paid for and said that they no longer stock the 3 packs and nothing they can do but refund , when they could just sent me what I paid for the 6 bottle brush total. Wasted time and waited for them to get the item I sent back before they could tell me that they do not carry the item I paid for?! and when the first time I called them for the wrong item they said they will mail it as soon as they received the wrong item! Customer service is aweful and had to call Amazon customer service to solve this problem. Thank goodness I did not buy directly from this company and I bought thru Amazon as third party and Amazon could fix this aweful customer service.…
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Date of experience: April 2018
Helpful
Response from MacroBaby O, Guest Relations Manager at MacroBaby
Responded Jul 12, 2018
Hello Jaime, We're sorry to hear you had a bad experience with us. On occasion, while uploading the UPC number to Amazon, instead of advertising the item that we are actually selling, Amazon may advertise the wrong product. This is generally due to the number of different sellers and the collection of misinformation. We always appreciate feedback whenever a listing is inaccurate. We have since corrected this issue on Amazon. When you initiated the return and sent the item back to us, we unfortunately ran out of stock. As I'm sure you can understand, when a retailer like us runs out of stock, we cannot give you a product we do not have. As we always do when we no longer have stock, we tried to order more from the manufacturer but there was no availability. Because of this, we cancelled your order refunded you accordingly. Once again we apologize for any inconvenience we may have caused. At MacroBaby, we strive to give the best customer service possible. Feel free to contact us via email at feedback@macrobaby.com. We would love to hear more details from you. Your review is extremely valuable to us. Sincerely, MacroBaby Customer Service
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I me happy to bê here. Good place to buying everrything we can. I Will bê back as soon I can. I Will recomend for my friends.
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Date of experience: May 2018
2 Helpful votes
Helpful
I recently purchased a double stroller for my granddaughters who live in Vancouver, Canada. They'll be visiting Mickey and Minnie in late January! I reviewed details of the stroller on line, then proceeded to make a purchase by phone. The MacroBaby representative carefully completed my order, courteously and cheerfully. Confirmation was sent by email, including directions to the warehouse. I'm sure my daughter will want to visit MacroBaby during her Orlando visit. Many thanks for prompt and friendly phone service. Robert…
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Date of experience: January 2018
2 Helpful votes
Helpful
