MacroBaby

MacroBaby, Orlando: Hours, Address, MacroBaby Reviews: 4.5/5

Speciality & Gift Shops
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11:00 AM - 8:00 PM
Monday
11:00 AM - 8:00 PM
Tuesday
11:00 AM - 8:00 PM
Wednesday
11:00 AM - 8:00 PM
Thursday
11:00 AM - 8:00 PM
Friday
11:00 AM - 8:00 PM
Saturday
11:00 AM - 8:00 PM
Sunday
12:00 PM - 5:00 PM
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About
MacroBaby’s style, high-end product lines, and one-on-one customer experience sets us apart from all other baby stores in the country. Our beautiful, large retail store located across from Orlando’s Florida Mall opened in 2010. With over 40,000 products from over 900 brands, you are sure to find everything you need for your new bundle of joy!
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Top ways to experience MacroBaby and nearby attractions

Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.5
439 reviews
Excellent
356
Very good
52
Average
18
Poor
4
Terrible
9

Ivan S
Santiago, Chile9 contributions
It is one of the best places at Orlando to buy itens for your new baby... The attendents are Brazilian in general. I do reccomend this BIG store.
Written April 27, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jhon
New York City, NY10 contributions
Couples
One of the top 5 shopping for your babies. The prices are good and have a successful concept. you can easily find the product you are looking for. no need to tell the parking lot. you will not have problems as in most places.
Written June 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you! We hope to see you back soon!
Written June 19, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

lauriestaples
1 contribution
Huge savings on strollers here at the florida mall. I couldn't find this quality for the price at any of the other baby stores in the area. The staff was helpful and patient. Overall a really great experience!
Written November 14, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for visiting MacroBaby! I'm very happy to hear you had a good experience and were able to find what you needed. We look forward to seeing you again soon!
Written February 3, 2015
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Travelingbigr
Kissimmee, FL91 contributions
Solo
I have visited MacroBaby several times, but never really purchased anything there. They have a huge variety of strollers and car seats, clothes, bottles, well you name it... They have all you could need for your baby. The employees are very attentive and friendly. It's my perception that most of then speak Portuguese (also English of course). It is a nice store, always organized and clean! My only problem is that the prices are really high, compared to other stores of this kind. I believe that's why the offer to match any prices from the competition! (Which is still a good offer). I rather avoid the hassle and go directly where the prices are not inflated!
Written April 2, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sarahrobson12
Doha, Qatar24 contributions
The customer service here is terrible. Unless you are speak Portuguese the staff aren't interested. Everyone who spoke Portuguese was helped instantly. Trying to ask a simple question about products was a waste of time. Several people stood around doing nothing and not one person asks if you need help. Will never spend a cent here. The staff need to learn to treat everyone equally not just people of certain nationalities! Disgusting.
Written September 15, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Scott B
Orlando, Florida, United States4 contributions
Family
Great place and store layout. They offer instore price matching which saved me $30.00 on a stroller. MacroBaby blows Baby's R US on pricing, I highly recommend MacroBaby to anyone looking for Strollers or Cribs. The prices are low and the customer service was extremely helpful.
Written November 12, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ChrysSoares
Curitiba, PR27 contributions
I went there to buy my second baby's accessories and so forth. I was helped by Karol (Brazilian sales person). She was fantastic! Helped me clear all doubts... And made sure I had a great experience... If I was there without her help, I would spend much more time on it. Thanks Karol!
Written July 21, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello! I am very pleased to hear you had a positive experience with your visit to MacroBaby. I will be sure to pass along your review to Karol! Thanks again, Brandon
Written July 28, 2014
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Maria T
1 contribution
Family
I was looking for the perfect stroller and i found it. Ask for Carla Mármol. Excellent help! Couldn’t have Asked for more. Thank you!
Written July 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jaime g
1 contribution
Solo
Bought 2 orders of Dr. Brown’s Bottle Brush (3 packs) from Amazon (sold by this company) and product was listed wrong! Got 2 packs of 1’s instead (listing is for 3 packs and what I paid for). I want to get the correct item so I sent back the wrong item but instead they refunded what I paid for and said that they no longer stock the 3 packs and nothing they can do but refund , when they could just sent me what I paid for the 6 bottle brush total. Wasted time and waited for them to get the item I sent back before they could tell me that they do not carry the item I paid for?! and when the first time I called them for the wrong item they said they will mail it as soon as they received the wrong item! Customer service is aweful and had to call Amazon customer service to solve this problem. Thank goodness I did not buy directly from this company and I bought thru Amazon as third party and Amazon could fix this aweful customer service.
Written May 26, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Jaime, We're sorry to hear you had a bad experience with us. On occasion, while uploading the UPC number to Amazon, instead of advertising the item that we are actually selling, Amazon may advertise the wrong product. This is generally due to the number of different sellers and the collection of misinformation. We always appreciate feedback whenever a listing is inaccurate. We have since corrected this issue on Amazon. When you initiated the return and sent the item back to us, we unfortunately ran out of stock. As I'm sure you can understand, when a retailer like us runs out of stock, we cannot give you a product we do not have. As we always do when we no longer have stock, we tried to order more from the manufacturer but there was no availability. Because of this, we cancelled your order refunded you accordingly. Once again we apologize for any inconvenience we may have caused. At MacroBaby, we strive to give the best customer service possible. Feel free to contact us via email at feedback@macrobaby.com. We would love to hear more details from you. Your review is extremely valuable to us. Sincerely, MacroBaby Customer Service
Written July 12, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Globe_travellers007
Vancouver, Canada11 contributions
Solo
I recently purchased a double stroller for my granddaughters who live in Vancouver, Canada. They'll be visiting Mickey and Minnie in late January! I reviewed details of the stroller on line, then proceeded to make a purchase by phone. The MacroBaby representative carefully completed my order, courteously and cheerfully. Confirmation was sent by email, including directions to the warehouse. I'm sure my daughter will want to visit MacroBaby during her Orlando visit. Many thanks for prompt and friendly phone service. Robert
Written January 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about MacroBaby

MacroBaby is open:
  • Sun - Sun 12:00 PM - 5:00 PM
  • Mon - Sat 11:00 AM - 8:00 PM