Hard Rock Live

Hard Rock Live, Orlando: Hours, Address, Hard Rock Live Reviews: 4.5/5

Hard Rock Live
4.5
10:00 AM - 9:00 PM
Monday
10:00 AM - 9:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
10:00 AM - 9:00 PM

4.5
558 reviews
Excellent
306
Very good
178
Average
47
Poor
17
Terrible
10

TartanTeddyBear
Falkirk, UK2,294 contributions
Decent Gig Venue
Sep 2019 • Couples
My wife got tickets for a gig here for when we were on holiday in Orlando - Adam Ant (not y choice !!!). Nice venue with decent acoustics, bar service and good views from our seats.
Written December 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Peter M
Dundee, UK2 contributions
Great venue
Nov 2019
Both the service and food was great. Went twice and both times I sat at the bar. The bar staff were polite and friendly. As you would expect the cafe has a lot of memorabilia around the cafe so plenty to look at.
Written November 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Reed
Orlando, FL1,326 contributions
Great venue with Decent acoustics
Nov 2019 • Couples
One of the better venues in Orlando, this is a great place to see any type of live show, although the acoustics can leave a little bit to be desired for some concerts. The Hard Rock brand is prevalent throughout the venue from the colors to the memorabilia to the great staff. Sitting in the front row of the balcony is ideal for most shows since the floor can be a bit of a free for all unless there is assigned seats. There are bars and a restroom upstairs which are a lot less crowded, although they do an old time “walk you to your seat” which can take a while but is nice. Be prepared to pay for parking at Universal unless you have an annual pass and be prepared for theme park drink prices as well. Overall a great venue that I know I will be back to.
Written November 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Grinchdog
Lake Mary, FL9 contributions
Customer Focus Lacking
Nov 2019
I have been to this venue many times and they tend to have the same issues each time. Though they certainly have self-serving pricing arrangements which are disadvantageous to customers (both in ticketing and concession pricing), I'd like to speak to their lack of customer focus within the venue. Their bathrooms are atrocious and get nastier as the show progresses. They do not maintain their bathrooms and despite having a bathroom attendant, whom certainly expects a tip for needlessly handing you a paper towel, no one actually keeps the bathrooms clean during the show. Management needs to make clean bathrooms a priority.

During a reserved seating show, the venue doesn't have proper aisles extending down to the first two rows in front of the stage, which makes it inconvenient for those guests. Again for reserved seat shows, they also have an extremely small General Admission area which they constantly oversell in pursuit of extracting out a few more dollars from the potential patrons.

The venue does have good acoustics, but the corporate mentality of profits first has a negative impact on the experience. I'd also note that the parking for the venue is not close by and is a decent amount of a walk from the venue.
Written November 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bob H
Daytona Beach, FL22 contributions
Alice Cooper Concert
Nov 2019
Great venue, Great concert, loved the whole thing! Just be prepared for long walks before and after!
Written November 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dinksinct
Camillus, NY45 contributions
Don't waste your money on front row!
Nov 2019
Went to see So you Think You Can Dance Live 11/2/19. I sprung on got front row tickets. All you see is a 4 foot black wall and the dancers from the waste up.

The venue is nice, clean, people were nice. If it was a music show it wouldn't matter, but a dancing show where so much is done on the floor and with their lower bodies it was a waste of a LOT of cash.

It was my 1st time there. Given this knowledge the best seat in the house for a similar event is the 1st row on the sides in the balcony.
Written November 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Deb H
Sioux Falls, SD40 contributions
Always Amazing Concerts
May 2019
Well worth attending any show, you might find a new artist you really enjoy! Easy to get to from the Hard Rock Hotel, either walking or taking the water taxi.
Written October 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tim G
Cocoa, Florida, United States10 contributions
Event
Apr 2019
Went to event and had a great time. Venue was very nice, seating was well planned out with great view.
Written September 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

TheAdventures
Pennsylvania88 contributions
Little bump
Aug 2019 • Family
My family and I visited this location for lunch while visiting Universal Studios. I was told that this is the largest Hard Rock location and by the size, I believe that.

Our waitress was very friendly. We ordered two of the CLASSIC CLUB SANDWICHES, the BBQ PULLED PORK SANDWICH and the GRILLED CHICKEN SANDWICH. The first 3 were filled pretty quickly and the grilled chicken about 5-7 minutes after. I was very hungry and prepared to jump right into my coleslaw, BUT it came with one strand long hair...UUUUUGGGGGHHHHHHHHH.
I immediately asked for a manager and he was very apologetic. A new order was fulfilled and everything was really good.

Would I eat here again? Yup. I understand that sometimes mishaps occur and it could have been something that occurred enroute from kitchen to table. Who knows? But they made it right which is what counts and the customer service was really great!!! And this is definitely not the norm at this restaurant.

Be sure to stop in the store after your meal. I got an awesome deal on a long sleeved Hard Rock sweatshirt.
Written August 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

WILLIAM H
Pensacola, FL5 contributions
Bad experience all around
Jun 2019
My family and me went here to eat for lunch. We waited to be seated which wasn’t a problem. We get seated in the very back in some room. The sever comes and takes our drink order. We place the drink order with an appetizer. Our drinks come out and she forgets my drink. The appetizer comes out which were the nachos. The nachos were like warm at best. The kids order comes out and they bring the wrong order for my daughter. My wife and I literally waited for thirty minutes or more to get our burgers. Our server was horrible. She seemed clueless and all she kept on saying every five minutes was, “oh the food is on the way!” Yeah I bet it is the problem is when did she place the order?? Then we accepted to take the pictures which the add to your bill at the end. The picture was taken when you first walk in. We ask for our check bc we were just ready to leave. We had to always ask for a refill. Ask for her to take our plates we weren’t using bc we had no room to eat. So we pay and are getting ready to leave. On the way out she says oh I didn’t add the pictures. It was problem after problem! The only good thing I can say was the Assistant general manager John I believe was his name was very nice when we described our problems. Overall I would not return.
Written June 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Hard Rock Live

Hard Rock Live is open:
  • Sun - Sat 10:00 AM - 9:00 PM