Thank you for attending the show and providing us with your concerns. We take all guest comments seriously and make adjustments where they may be needed. We were happy to see that you found the show entertaining. In looking into your comment, we see that you did receive our November special rate of $60.95 for visit (our regular gate price is $70.95) for our Special Thanksgiving show at 6:30 PM show that ended around 9PM. The experience is designed so that you receive your salad and drink service when you arrive in the dining room. Then you see a comedy mystery play where all the clues are presented, after which guests are served a plated dinner and more drinks while they work as teams to come up with the questions for the interrogation. Next we have the 2nd part which is the interrogation where the guests ask their questions and uncover additional clues, followed by dessert and coffee service, and ending with the final unveiling of the criminal. As for your concerns about tipping, first we want to tell you how grateful we are for you taking care of our staff. Since 2020/Covid, we have been working on a limited staff who have given up all their holidays with their families so that we can provide a holiday event for our guests. They are a fantastic crew who really care about the guests. We were disappointed to hear that you felt that they were undeserving. As a little background, our crew arrives early in the day to prepare for the guests for our evening show. Everything you use and have in the dining room is prepared by our staff daily as well as cleaned up well into the night after our guests leave. We as a company, do not allow them in the dining room during performance times out of respect for the cast and guests experience. However, rest assured that our staff is very busy during these times as they are preparing for the next portion of the show and getting things ready for the best experience. On average our staff walks upwards 6.5 miles each night - they are on the move from the time they arrive to the time they leave. We are sorry that that was not evident. As for the food, on Thanksgiving, we offer a traditional Thanksgiving dinner at no additional cost to our guests. This is a more expansive menu than our normal show and requires preparation well in advance just like a holiday meal you would prepare at home. We love doing it as a special treat for our guests. Again, we sorry you didn’t enjoy it but we can assure you that we make it all from scratch and lots of love! We hope in explaining this that our guests see that we do care greatly about your experience and product. As always there is room for improvement and with each day we do try. Once again, thank you for allowing us the opportunity to see our show through the eyes of our guests.