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Universal Islands of Adventure

Universal Islands of Adventure

Universal Islands of Adventure
4.5
9:00 AM - 7:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 8:00 PM
Sunday
9:00 AM - 7:00 PM
About
Prepare for a place where super heroes, beasts, and magical creatures stand before you. You're entering lands where everything is real. Explore a secret school of witchcraft and wizardry. Fly high above the city streets with a famous web slinger. Hide from hungry dinosaurs and hope you're not their next meal. And you can face the most colossal ape ever to walk the earth. Let the adventures begin.
Duration: More than 3 hours
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$200.57
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Neighborhood: Florida Center
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See what travelers are saying

  • sharon s
    West Lothian, United Kingdom48 contributions
    5.0 of 5 bubbles
    Amazing!
    IOA has to be my favourite out the 3 universal parks. I find it hard to chose the best ride out of velocicoaster, hulk or hagrids. The water rides are so much fun. All Harry Potter fans would be in their element in this park aswell. Will definitely need to pay the extra for express passes next time as the waiting times can be anything from 30mins upwards. We waited 220mins for hagrids and it was roughly the same waiting time over the 10 days we where there. The universal app is great and keeps you updated with waiting times for the rides. All staff we came across where so cheerful and friendly and the park was so clean. Can't wait to go back. Time to get saving for my next adventure to Orlando!
    Hi Sharon, Thanks for this review! I'm so happy to hear you enjoyed your visit, as well as that you were able to experience so many of my favorite attractions. Hopefully you were able to stop by The Amazing Adventures of Spider-Man during your visit, as it's another one of my must-dos! When you return, I definitely recommend getting the Express Pass, as it will help you get the most out of your time with us. We can't wait for your next visit! -Samantha
    Written October 14, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Traveled as a couple
    Written October 12, 2023
  • JCW1!
    21 contributions
    5.0 of 5 bubbles
    Loved it!
    Loved! Loved! Loved! Did I mention I loved Universal's Island of Adventure! Where should I start? The Hulk, the surprising Spiderman 3D ride, and cuteness overload of Dr Seuss land. The theming of these rides was pretty amazing. And there was a lot of fun things to do in-between such as watch random shows, visit the stores, and have our pictures drawn by caricaturist. The park is so clean and well-managed. I'm just going to come right out and say it, Universal was better than Disneyworld. Not too crowded and the waiting in lines was manageable. Some places like dining there was no wait actually. And even when we finally came out of the park there was a whole other night life aspect. Hands down an amazing fun-filled experience!
    Hi there, Thank you for this review! I'm so happy to hear you enjoyed your visit with us, as well as that you were able to experience so many of our fantastic attractions with minimal wait times. Hopefully you were able to stop by one of our newest attractions, Jurassic World VelociCoaster, while you were here! We can't wait to welcome you back again soon. -Samantha
    Written October 17, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Traveled with family
    Written October 15, 2023
  • Alexandra T
    3 contributions
    5.0 of 5 bubbles
    Velocicoaster is just awesome
    One of the best theme park in the world. Is the home to the Velocicoaster which is one of the best of its kind! Really good! For Harry Potter fans: the castle looks gorgeous and we can walk inside of it !! There is an attraction hidden there and it’s a very good one! The motorbikes are also an excellent family rollercoaster.
    Hi Alexandra. Thank you for your review. I am thrilled to hear that you enjoyed your visit to Universal Islands of Adventure. Aren't our attractions just amazing? I love the details throughout the queues. Make sure you check out The Amazing Adventures of Spider-Man during your next visit, it is my favorite! I hope you will visit us again soon. - Victoria
    Written October 26, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Traveled solo
    Written October 25, 2023
  • rob a
    75 contributions
    5.0 of 5 bubbles
    The most amazing theme park I've ever been to
    This theme park has the most amazing rides imaginable and I would so recommend it. Went there with my wife and two kids; they absolutely loved it and in fairness, I did to. It was by far the best holiday ever as we did also go to Universal Studios as well.
    Hi Rob, Thank you so much for this 5-star review. I'm so happy to hear that you enjoyed our attractions. I hope you got the chance to ride one of my favorites, Jurassic World VelociCoaster! We look forward to seeing you again soon! -Katie
    Written October 27, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2023
    Traveled with family
    Written October 27, 2023
  • varkanoid
    Leeds, United Kingdom236 contributions
    4.0 of 5 bubbles
    Best rides are here
    Of the two parks excluding Volcano this has the best rides. Although still think Bourne show at Studios is hard to beat. Went on Hulk that was a bit stomach churning don't go on it if you don't like going upside down. Also take no belongings at all they security check you do pockets empty don't carry anything on that ride. The River boat Jurassic Park one had broken down but worked later in the day, the log flume wasn't open, the rapids one broke down but got working later on the day. (You get soaked) Prob the best bit is Hogwarts Harry Potter land but it gets busy. Rollercoaster for young ones but still fast and the main motorcycle coaster. The latter said the queue was 90 mins but we were in the queue for 40mins so the queue timer was a big out. It's a very good coaster but don't go on it if you don't like going backwards fast! It's a good park queues were light and prob arguably best park of the three but it needs more Ice Cream sellers!!
    Hi there, Thanks for taking the time to reach out! I'm happy to hear that, overall, you enjoyed your visit with us. Hopefully you were able to stop by Jurassic World VelociCoaster, as it's one of my favorite attractions! That said, I apologize for any disappointment you encountered regarding attraction downtimes. I'll be sure your feedback regarding this, as well as the availability of ice cream throughout the park, is documented to be passed along to the appropriate teams. We hope to see you again soon! -Samantha
    Written October 28, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Traveled with family
    Written October 27, 2023
  • london057
    Dublin, Ohio683 contributions
    5.0 of 5 bubbles
    Best Rollercosters in the United States 🇺🇸.
    First of all they have the Best Rollercoasters in the Southern United. States . Second a lot the rollercosters let brave little children. Third the park is cleaner than Cider Point . Which is Amusement Park in Ohio. Lastly, could go back .
    Hi there, Thank you for your amazing review! I am thrilled to hear that you had such a great time visiting our park and that you enjoyed everything we have to offer. During your next visit, I highly recommend checking out our Universal Volcano Bay park. It is such a unique atmosphere filled with exciting attractions perfect for those warm Florida days! We hope to welcome you again soon! -Laura
    Written November 6, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2023
    Traveled with family
    Written November 2, 2023
  • Jeff456789
    Bristol, United Kingdom425 contributions
    5.0 of 5 bubbles
    Some of the best rides in Florida
    Islands has some fantastic rides, Hagrids is simply brilliant and great fun, the queue is well themed but even with large queues it felt like we were simply skipping screens that might explain a bit of a backstory. Velocicoaster is also phenomenal and very intense with the lap bar restraints. Some rides are in desperate need of attention. It was very sad to see Jurassic Park River adventure in such a sorry state with the Ultrasaur completely missing and the standard warnings for people to stop filming cutting the ride audio and ruining the ride. Kong was also completely missing the outdoor area. Going back to the positives despite it being 24 years since I first went on Spiderman I still love it just as much as I did as a child, please please never remove this. Annual passholder entrance was an excellent bonus it would be great if Universal would keep this perk full time. As per my Universal review food and some team members also let the place down. Hoping this will be better when we visit when it is less hot!
    Hi Jeff, Thank you for taking the time to leave us a review. Although we are happy to hear you enjoyed our attractions, we are saddened to hear about your interactions with our Team Members, the quality of your food, and your experience on our attractions. We greatly value when our Guests take the time to provide us with feedback regarding their visits, as this gives us valuable insight into your experience and improvement. I would like to assure you that I have formally documented your feedback to be reviewed by the proper leadership teams. If you would like to discuss your visit further, please contact our Guest Services Department at 407-224-4233 or via email at GuestServices@universalorlando.com and reference your review username. We hope to hear from you soon. - Emily
    Written November 27, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Traveled as a couple
    Written November 26, 2023
  • K N
    Dorking, United Kingdom113 contributions
    4.0 of 5 bubbles
    Enjoyable, immersive, a must for roller coaster aficionados 🎢
    Best theme park in the world for thrill seekers and roller coaster aficionados....IMO. Even better with The Wizarding World areas. Even if you aren't into Harry Potter you cannot help but be gobsmacked at the detail into the areas & rides. I enjoyed seeing younger children stand on the wand spots clad in cloaks and with wands performing spells to make certain things happen, really magical to see they're faces. A real interactive, immersive treat if you have HP loving children. Actually felt like we were in Diagon Alley or Hogsmeade. Recommend to buy the 2 Park ticket if a HP fan so.ypu can experience the Hogwarts Express between the parks. Excellent photo opportunities. Loved inside Gringotts, and a good photo opportunity of the dragon when he breathes fire (happens every 10 minutes, 00, 10, 20 etc). Wasn't too busy when we visited (week after Thanksgiving). We walked onto most rides. The most we waited was 35 minutes for Hagrids, Hulk & Volicicoaster. Did all of these a few times in a day. Really enjoyable days, didn't feel crowded. More older kids / people than at Disney parks. As with all the theme parks, completely bleed you dry of money....merch, photos, shops, entrance fees, think having to pay $30 per day to park is a complete rip off..and perturbed us from enjoying full use of our 7 day tickets.
    Hello! Thank you for your positive feedback! I'm so happy to hear that you enjoyed your visit with us, and I will be sure to share your comments regarding pricing with the appropriate teams. I highly recommend checking out Universal Volcano Bay next time for even more thrills and fun attractions! We can't wait to see you again! - Emily
    Written December 3, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Traveled as a couple
    Written December 1, 2023
  • Luke T
    Winchester, United Kingdom550 contributions
    4.0 of 5 bubbles
    A great day out!
    A great park to visit. Though it can get rather busy due to the nature of the beast this place is deff' still worth a visit. During our stay we were able to complete the park within 5.5hrs but if we visited at a different time of year I think you will need to have at least a day an half to do all the attractions without a express pass. The lands are meticulously themed from the shops to the rides an everything else in between.
    Hi Luke, We appreciate your review! I'm so happy to hear that you enjoyed your visit with us, as well as that you were able to see so much while you were here. Hopefully you were able to stop by one of our newest attractions, as well as one of my favorites, Jurassic World VelociCoaster. We can't wait to see you again soon! -Samantha
    Written December 8, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2023
    Traveled as a couple
    Written December 7, 2023
  • Humphman
    Kessingland, United Kingdom602 contributions
    4.0 of 5 bubbles
    Way too busy !
    We had 14 day passes that included IOA, but we tended to stay over at Universal Studios as this was so busy and the queues longer than normal for September. The rides once you got on them were as good as ever, and the new Hagrid ride is quite something (not for the travel sick). Spiderman is still up there with the best and we got soaked on Popeye ride and I mean soaked. The whole Harry Potter area is amazing but with the amount of muggles in there its not a place to stand and try and get a family photo.
    Hi there, Thank you for taking the time to leave this review! It's great to hear that, overall, you enjoyed your visit with us, including our thrilling attractions. Hopefully you were able to try one of our newest coasters, Jurassic World VelociCoaster! That said, I apologize for any disappointment caused by longer than expected wait times and larger crowd levels at Islands of Adventure, and I'll be sure your feedback is documented in order to be shared with the appropriate teams for their further review. We appreciate you reaching out, and we hope to see you again soon! -Samantha
    Written December 15, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Traveled as a couple
    Written December 15, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

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K K
Belleville, IL28 contributions
2.0 of 5 bubbles
Dec 2019 • Family
Okay... I know it's a holiday week (NYE to be specific), but we spent a boatload and this place was so not worth it. About $1875 for a family of 4 for the 2 park tickets that everyone suggested we just "have to have" so we can ride the Harry Potter train and the unlimited fast pass so we don't have to spend 2-6 hours in line for one ride. Let me just say that there aren't that many rides at either Universal park. And then the fact that you have to pay basically double the price of an admission ticket so you don't waste half of your day queuing is absolutely ridiculous. We all know that Disney is a money suck, but this place puts Disney prices to shame in comparison.

All of the staff I encountered were super rude. I actually saw a staff member at the Leaky Cauldron scream at a child separated from their family for going underneath a chain to catch up with them in the restaurant and then have the balls to actually complain about it to me. WTF?! I can't even imagine how unhelpful and awful they are to kids who accidentally get lost.

At night they randomly seemed to block off walking roads on the park map. When I asked a staff member if they would open the pathway back up, their response was a rude "umm... no. You need to find another way around" and then they rolled their eyes at me!

When your competition is the big mouse, you better freaking deliver if you are going to charge more and the staff had better be on point. The Harry Potter stuff, while cool, is a nightmare because it is so crowded and such a small part of the overall park. So not worth it in my opinion. This sh**hole will never get another dime of my money again. Disney does is better for less...
Written December 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for taking the time to share this candid feedback. I am very sorry to learn about the experience you described. We take great pride in offering a superior entertainment experience at a great value, with over thirty award-winning rides and shows that are the result of years of planning and development, and they have been enjoyed by millions of Guests. I do apologize if they did not fully meet your expectations. It is also our belief that our Guests should be treated with the utmost respect. We train our Team Members to assist our Guests in a professional and courteous manner. We apologize for any inconsistency you may have experienced. I have taken the liberty to document your feedback and forward it to the appropriate Management team. If you would like to provide further information, please contact us at 407-224-4233 option 4 or send us an email at GuestServices@universalorlando.com. I hope that you will give us the opportunity to better entertain you in the future. -David
Written January 2, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sethu
Toronto, Canada3 contributions
1.0 of 5 bubbles
Jan 2020 • Family
We visited Universal studio on January 15/2020 after spending 4 days of joyous days at Disneyworld!!

Universal has it's own unique styles of rides and shows;however, I feel the place is over priced for an adventure park considering their poor customer service, long wait time, and crowded environment!!

Although we had spent an additional fee of $99 for express pass entry , not all the rides were covered under this pass.

It was very unfortunate that we had to face a very unpleasant encounter with greeting staff ( Rennetta and Dani), at Hagrids Magical Creatures Motorbike Adventure.

When we approached the greeting staff( Renetta) inquiring if there was a separate entrance for express entry pass holders, she simply nodded her head and stated " read the board, it says 120 minute" ( in a very rude manner). As we requested for further clarification, her friend Dani joined her and stated mockingly" you got the information you wanted, now out!!if you have problem go speak to guest service. We gently reminded them that its imperative that the customer service should work with a good, welcoming attitude, and for that Renetta responded--" it's my attitude, no plan to change anytime soon". Also, when she overheard the discussion that we had amongst us about complaining to guest service, she shouted from behind " make sure you spell my name correctly, it has 2 T" and her friend Dani joined the laugh, reminding us not to forget to complain on our way out!!
I really hope the management offers them necessary training on customer service qualities so that they can decide if this is the job they are truly passionate to work for!!
Written January 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bill W
Minneapolis3 contributions
1.0 of 5 bubbles
Jan 2020
Over rated, over priced and way under delivered. The lines were massive, the park was messy and I was disappointed to see so many water based rides. If I wanted to get absolutely soaked I would have gone to the water park next door. I wonder at what point they stop letting people in. Must be when the armored car is full because it seems like a money grab. Family of 5 almost $1000 spent with tickets, drinks and food and I think we were able to go on 5 rides all day. Not good value. For the money go experience some other local attractions like go carts, helicopter rides, gator parks etc. There's plenty to do in this town and way better bang for the buck. Oh another thing. Their app is very inaccurate as relates to the wait times that are posted on the app vs. actual.
Written January 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Bill, Thank you for taking the time to leave us candid feedback. We encourage our Guests to visit our website for information regarding the attractions we have to offer. We understand not all of our attractions will appeal to everyone. I am sorry to see you did not enjoy your visit. I have taken the liberty to document your feedback and if you would like to provide further feedback, please give us a call at 407-224-4233 option 4 or send us an email at GuestServices@universalorlando.com. Please mention your review as well as your TripAdvisor username if you choose to contact us. I hope you will give us another opportunity in the near future. -Joyce
Written January 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TCinFLA
Florida101 contributions
3.0 of 5 bubbles
Jan 2020 • Couples
We bought a 3 park ticket to Rock the Universe and chose IOA as our first park to tour prior to the concerts. Will call ticket was fast and easy only disappointment was lack of a shredder bin to destroy printed confirmations with personal information. Staff said they do not even have a trash can at the registers. Next stop was guest services for a disability pass as we are traveling with a disabled veteran as well as a friend who is suffering from leukemia. Both were denied a disability pass being told that all rides have been adjusted to accommodate thier disabilities and that they do not need proof of illness the decision is based on a discussion. They said they could direct them to get a wheelchair or to buy an express pass. Not sure what we were expecting but it wasnt that.

Other than that, the rides had between a 15 minute to 60 minute wait. Must ride Spiderman, and all things Harry Potter. Download the app for easy navigation and wait times to plan your day. 2 rides were down during our stay.

Dining was as expected, expensive but of decent quality. We bought a souvenir cup for about $14 & were able to get free self serve refill
*** note cup is only valid for day of service. Since we were at Rock the Universe until 1am, we were unable to refill after midnight.
Written January 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for taking the time to tell us about your visit. I am very sorry you were not pleased with your visit. Our goal is to provide the most effective accommodation for each individual Guest to enjoy our parks. We appreciate that each Guest’s needs are unique; therefore, we provide assistance in person, on a case-by-case basis, rather than offering a standard accommodation for any particular disability or condition. I apologize if this information was not properly presented to you. I appreciate your feedback regarding your dining experience. I have taken the liberty to document your feedback and if you would like to provide further feedback, please give us a call at 407-224-4233 option 4 or send us an email at GuestServices@universalorlando.com. Please mention your review as well as your TripAdvisor username if you choose to contact us. I hope you will give us another opportunity in the near future. -Joyce
Written January 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

NorthernGC
Thunder Bay, Canada183 contributions
4.0 of 5 bubbles
Feb 2020
We only had time for one park day, and debated between Islands of Adventure (IOA) and Studios. Given our kids are 9 and 11, and judging by the rides, we thought they'd appreciate the former. Also my daughter loves Harry Potter and there appeared to me more Harry Potter rides/attractions at IOA. We checked crowd calendars and went on a 'low crowd day', and everything outside Hogsmead had very reasonable waits, most under 35 min, some as low as 5 min. Hogsmead was very crowed and this is clearly where most people in the park spend their day. Hagrid's motorcycle ride was 135 min, so we didn't wait, but Harry Potter and the Forbidden Journey, was one of the best rides I have been on and we waited ½ hour when the posted wait time was 60 min. Skip Seuss land if your kids are over 6 - we didn't find much there and we waited 45 min for the train which was really not worth it.

I'm giving 4 stars because 1)The free lockers to put your bags in were WAY to small. They are kinda a pain to use as well, I had to use several lockers and you have to reopen them in reverse order which I didn't k now, as there is a lack of instruction anywhere. 2) It's incredibly greedy putting ½ of the Harry Potter attractions in one park and ½ in another so you have to buy a park hopper if you want to see everything. 3) the availability of fast passes reinforces that those with money can buy their way to the front. Once everyone is in the park, there should be equal access for everyone. 4)The cost of parking is ridiculous 5)The cost of food is also ridiculous

What I liked: 1)The rides were fantastic and the park does a good job of entertaining you while in line so the wait doesn't seen as bad. As well, all the lines are covered and most are inside with A/C. I felt those with fast passes actually missed out when racing through the castle on Harry's ride. 2)Wait times for rides were quite low outside of Hogsmead 3)The lay out of the park was easy to follow. We never got lost which we did several times at Disney and SeaWorld.

A great park, but overall my kids liked Disney and SeaWorld better
Written February 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Leanne! Thank you so much for taking the time in providing this review and I am happy to hear that you enjoyed some of our incredible attractions throughout our park. I do agree that our queue lines offer an immersive experience that enhances the story. The amount of detail always amazes me. However, I am disappointed that we did not meet all of your expectations throughout out visit. I will ensure that your feedback is properly documented and relayed to the appropriate leadership teams. I hope you choose to visit us again soon! -Nick
Written February 28, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nouf
UK30 contributions
2.0 of 5 bubbles
Feb 2020 • Family
The park execs need to go over to Disney and figure out the benefits of having a much better app, queuing system and electronic wristbands. I feel like the park hasn’t updated itself in 15 years. The odd staff are outstanding, especially the performers and the characters. But overall a poor experience which is a shame because the rides are more fun than Disney but the overall experience is “needs to be better.” Very expensive even without the express tickets - standard tickets should have fast passes though.
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for taking the time to tell us about your visit. I am sorry to see you were not pleased with your visit. I understand your concerns, and I regret any disappointment you may have experienced. I have taken the liberty to document your feedback and if you would like to provide further feedback, please give us a call at 407-224-4233 option 4 or send us an email at GuestServices@universalorlando.com. Please mention your review as well as your TripAdvisor username if you choose to contact us. I hope you will give us another opportunity in the near future. -Joyce
Written February 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wilbert D
Manchester, UK95 contributions
4.0 of 5 bubbles
Jan 2020 • Family
Ok so after being at the house of mouse for two weeks we moved to endless summer and universal for a week
We have visited islands of adventure

So here is my honest review step by step

Disability wise the staffs are great and very helpful
If your disabled remember go to guest relations and ask for a disability pass. It's free and you will be able to get a return time for rides and not have to hurt yourself standing in the queue. It's free and can be used for one ride at a time
A life saver for disabled people

Harry Potter land is quite good the castle ride is entertaining and no 3d glasses and full of twists and turns
The hipogriff ride ? Forget it, it ends after about 40 seconds as it should be getting started, a complete waste of time
Hagrids motorbike ride is the show stopper, really fun, fast and a lot of fun definately try it

I do feel however that the the shop facades ruin it in disney every door leads to something every door is utilised with something new to see
That's just not the case here, they look good but are not open and are rather largely useless

Jurassic park, complete washout, the river ride was closed and pretty much that's it for adults, it deserves so so so much more universal take note
The flying kids ride is ok but even my 7yr old thought it was dull
Wheres the rollercoaster and I even dare to say motion ride !!

Long skull island wow just wow a huge amount of the park is taken up with this yet the ride ends far too quickly ? It's a shame it could have it's own land and area with rollercoaster or mini rides

The hulk is a beast of a ride and well worth doing super fast and a must for thrill seekers

The cat in a hat area is ok for babies but is looking so so dated now with the Betty boo areas its needs removing

Marvel, the spiderman ride shows how motion rides and 3d should be. But the charectar spots are lacking. Why are they not largely available as at disney

There seems too much crammed in for one area and not enough of anything
One spiderman ride, ok where tha x men one? Where the captain america one or avengers ? Iron man
It just leaves so many questions unanswered
If could have a park all to itself I stead it's like someone has tried to jam them all into one area and done it no justice at all

Also on the Dudley do water log ride why do people have to pay to splash people with water ? That's pathetic completely and utter pathetic
At disney it's free and adds to the attraction, universal sort it out

Overall it feels like not enough rides or things to do, so many empty spaces that could be more so much that could be more
It's good but could be so so so much better
Written January 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for your review. I appreciate you taking the time to provide us with in-depth feedback about our attractions and the different areas in our park. I will make sure all of your feedback is formally documented and shared with the proper leadership teams for their further review. I am glad to hear that you enjoyed the Incredible Hulk Coaster, as I agree that this is the perfect attraction for any thrill seekers. Thanks again for your feedback, and we hope to see you in our parks again in the future. -Brianna
Written January 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Britt K
Oregon, WI18 contributions
3.0 of 5 bubbles
Apr 2021
I will admit that we were dumb enough to attempt this park during spring break, so bear with the negativity. I will also admit that, on the whole, my family enjoyed our day there, but it could have been SO much better.
First of all, Universal is filling their parks to capacity, even though there is a pandemic still going on. Seriously, we didn't even think about it until we got there and saw the crowds, even early in the morning. Despite the "cast members" constantly reminding people to wear masks and to keep their "parties" 6 feet apart, there was no way that was happening, except in most of the ride lines. The Harry Potter area was particularly crowded, to a point where it was not possible to stay 6 feet apart from anyone, especially teens who kept removing their masks and standing in the middle of the walkways for photo ops. Universal should never have allowed those crowds. If we hadn't paid so much to go in, we would have left early.
Speaking of paying, Universal's prices are ridiculous. We had to pay $146 per person just to enter the park, then we were told that we could buy Express Passes to get onto the rides quicker...for $389. EACH. That is just highway robbery. We have money, but we aren't stupid with it. They explained that those were "seasonal" prices because of spring break, but $389 on TOP of the regular admission? That is disgusting, and way out of range for the average family. Okay, so we didn't pay the outrageous price for Express passes, but a lot of people did, otherwise they were all guests at the "premier" Universal hotel resorts. If you pay a LOT of money to stay at a "premier" resort, you automatically get an Express pass. I can understand the concept and have gotten such passes at other theme parks, but Universal is different in how they cater to the people willing to pay the exorbitant prices. They let the people with these passes skip the lines again and again and again without pause while everyone else in the lines just watches them, and the regular lines grind to a halt. The wait time of 45 minutes on one ride stretched to almost 90 minutes because so many Express pass customers were allowed through multiple times while the rest of us watched the same kids skip ahead of us again and again. It was disgraceful. There are better ways to run Express pass rewards, but Universal obviously wants to line their pockets to grant privileges to the wealthy, while families who saved and saved for a day at this park had to explain to their little kids why the wait was just getting longer and longer. It. Was. Disgusting. Shame on you, Universal.
We won't be back, or at least not unless we can make it during a dead season (if there even is one) so we can avoid the crowds and ludicrous wait times.
Written April 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey there Britt! Thank you a ton for taking the time to provide this detailed feedback on your recent visit with us as we greatly value our Guest's feedback. I want to sincerely apologize for the experiences you described and for any disappointment in regard to our Universal Express Pass pricing. Safety is one of our highest priorities and I greatly apologize that this is not what you experienced. I will be sure that all of your feedback is formally documented on our end as well as passed along to the proper leadership teams. If you have any additional feedback, please feel free to reach out to Guest Services at 407-224-4233 or via email at GuestServices@universalorlando.com. Thanks again! -Nick
Written April 4, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

gran1s
9 contributions
4.0 of 5 bubbles
Jan 2020
I was there for a week ago (25 years old) and my biggest recommendation is to purchase tickets in advance!!! There is a BIG price difference when you read at the website and when you buy the tickets before entering the park. The tickets are already expensive enough so don't to the same mistake as we did and purchase in advance!!
Additional to that , WHAT A PARK! Both Harry Potter rides were incredible (Hagrid & Hogwarts), definitely worth the wait and long lines. We also liked King Kong & Jurassic park very much. I can also recommend the Hulk if you like fast rollercoasters but the other rides were more of an experience than the Hulk.
Overall a good experience but as earlier mentioned, very expensive and be prepared to stand in long lines, especially for Hagrid's ride.
Written January 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello! Thank you so much for taking the time to leave candid feedback about pricing in our parks. We strive to provide our Guests with a superior entertainment experience at prices that are competitive with similar attractions in the area. I will make sure to send this to the proper teams. I suggest taking a look at the Deal and Discounts Page on Universal Orlando Website for all discounts on park offerings. I am very happy to hear that you enjoyed our newest attraction! It is our goal to immerse you in the fun and exciting worlds where you can create memories unlike anywhere else! I highly suggest taking the time on your next visit to explore the Lost Continent and see if there are any hidden treasures! Thank you for giving helpful tips to future Guests! Can not wait for you to return! -Aliya
Written January 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

manan v
Vadodara, India9 contributions
1.0 of 5 bubbles
Feb 2020 • Friends
There are hardly any adventurous rides for adults. Hulk, Spider-Man and Harry Potter bike rides are the only 3 good rides. It’s not value for money. I visited in the month of February, on a working day, still it was over crowded and there was long queue in every ride. I had purchased express ticket so it was less waiting for me. But express ticket is does not fetch any advantage for Harry Potter ride. It is advisable to buy refilling cold drink souvenirs glass for unlimited refill of 100 plus cold drinks. Over all I would say, it’s way to expensive and the rides are not really thrilling or adventurous for adults.
Written February 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, I am very sorry to see you were not pleased with your visit. We understand not all of our attractions will appeal to everyone. Thank you for taking the time to tell us about your visit. While we are proud of the popularity of our resort; we would never place this popularity above the enjoyment of our Guests. I have taken the liberty to document your feedback and if you would like to provide further feedback, please give us a call at 407-224-4233 option 4 or send us an email at GuestServices@universalorlando.com. Please mention your review as well as your TripAdvisor username if you choose to contact us. I hope you will give us another opportunity in the near future. -Joyce
Written February 19, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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