Walt Disney World Resort

Walt Disney World Resort, Orlando: Address, Phone Number, Walt Disney World Resort Reviews: 4.5/5

Walt Disney World Resort
4.5
Amusement & Theme Parks • Disney Parks & Activities
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This world-famous Resort consists of four Theme Parks (Magic Kingdom Park, Epcot, Disney’s Hollywood Studios, Disney’s Animal Kingdom Theme Park), two Water Parks (Disney’s Typhoon Lagoon Water Park, Disney’s Blizzard Beach Water Park), over 25 Resort hotel properties, and a variety of additional entertainment offerings.
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4.5
33,857 reviews
Excellent
24,182
Very good
4,486
Average
2,187
Poor
1,359
Terrible
1,645

Psycop
Ligonier, PA173 contributions
Here is what to expect on your next Disney World trip.
1. Long lines and not just for rides, also for quick serves. When planning your trip to DW parks pick out 4 to 5 rides you would like to experiences. However DW has how the genie plus, it is 15 dollars extra per day. This will allow you to skip the standby lane. Also for rides that DW has deems top tier rides you will have to pay a premium to skip the standby lane. 5 to 20 dollars. Plan your dinning for 3pm or 5pm.
2. If you have dinning reservation in a DW park you will need to have a ticket or a hopper ticket to gain entrance into that park. Also if using the free DW transportation you will need 45 min to 60 min for travel time. Ride share can also be used.
3. If stay on DW resort take advantage of the early park admission. This is great for Magic Kingdom and Hollywood studios.
4. Take a day to relax at your hotel or resort. Swim, explore or take time to visit Disney Springs.
I have been to DW many times, have traveled with the old and the young, they get tired, cranky, just a reminder this experience can be wonderful. Just take your time, and remember you will not be able to do everything.
Written April 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Bree
4 contributions
We took a family trip to Disney and thoroughly enjoyed our visit. We hadn't been in about eight or more years. We planned most of our trip before we got there. We didn't stay on the Disney property instead we rented a house for a week within 20 minutes of the Disney properties. We got out early to the parks; went home and rested; and returned later to the park for other events. We found this easier than trying to stay at the different parks all day and everyone being tired and miserable. If you can afford the Genie/Lightning passes, I highly recommend it. The lines for some of the more popular rides were up to 60-90 minutes long. It was worth the extra money to not spend the day in line waiting to get on a ride. Our only complaint about the passes were you had to wait 120 minutes before you could sign up for another event. We thought it would have been better if we could have planned our rides all at one time at least 120 minute apart. I would not recommend purchasing any of the Disney products at the parks. They are way TOO expensive. You can get the same items at the downtown stores up to 75% cheaper. For example at one of the stores at Disney, Minnie Mouse ears were $30, but at a store downtown we got the same exact Minnie Mouse ears for $8!! Although Disney was expensive (which we had expected), we had a great time and will return again.
Written June 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

kell82
Whitehall, PA206 contributions
Family
I don’t know where to begin: In theory when reading about Genie Plus it sounds like a good thing however “in use” it’s not so great and not worth the money. The Lightening Lane “special rides” now those are worth it in my opinion … I think there are two special rides per park but you don’t have to purchase the genie plus to purchase the lightening lane “special” rides. My advise is purchase the individual lightening lane rides if they interest you but forget the whole genie plus …. If you have small ones , like under 8 maybe try genie plus and the extra lightening lanes for Magic Kingdom BUT only the extra lightening lane rides for other parks …. One example is a regular lightening lane ride with genie plus gives me a time of 11:30-12:30 but it is now only 10am and the ride has a 15 minute stand by … come on I’m not that lazy. That’s only one negative!

I bought it for MK and Epcot and didn’t use it at all in Epcot. What a waste. I did use the Lightening Lane Extra Purchase rides though! So they took my money twice and only delivered a valuable service once !

You can message me any specific questions if you want. It’s just too much to fully outline here, answering specific questions might be easier.

I will say I am here November 26 to December 2. Not sure if the crowds in the summer will enhance the benefits of genie plus but I think summer might be more of a negative … dunno…
Written November 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Michael and Donna
Hampton, UK4 contributions
Family
The theme parks were massively over crowded and very environmentally unfriendly with their excessive use of non degradable plastic.
I complained several times about the over crowding but no one was interested. It was a case of Disney wanting to pack in as many people into their theme parks as they could. The queues for the main rides were horrendously long, and the Genie Plus passes a complete waste of money. At 7am each day I was primed to book our favoured rides on Genie Plus but each time I would get my first Genie Plus booking for about 11am. The Genie was definitely left in the bottle no matter how hard you rubbed.
We found Disney in California 3 years ago far more pleasant and enjoyable, with less queues and more friendly staff.
This was most definitely not a magical experience.
I was told by Disney staff that ever since the theme parks opened post covid, they have been overwhelmed during all school breaks.
I strongly recommend you do not go to Disney in Florida for at least 2 years and allow the mad post covid rush and queues to settle down.
Disney staff at the theme parks also need training on smiling at their guests and making some effort to make their guests feel welcomed.
We were very disappointed on many levels.
Written April 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

tigger0616
Billings, MT26 contributions
Couples
Wow this trip was good and bad Disney you need to pull your head out. Bring back fast pass it worked. Lightning lane is a joke. I stood in line for two hours waiting to get on Smuggler’s run and was asked how many our party then watch 40 to 50 go head of us three times. The parks closes at 11 pm you get on the bus to go back to your resorts and find the quick service closed at 11 pm too. The cost of a set down restaurant is way over price if you can get reservations you are better off using quick service if they are still open. Sitting at some of quick service places is over crowded if rain people flack to the covered and prevent people it set down to eat. But then again pretty much used to it been stand 2 hrs in lane for the rides. Disneys need to do something about this people with power riding scooters hit three times with one because the handicap lanes are not open at the rides. The bus drivers need to instruct the riders better people would get and stand in the way not moving all way to the back. No we need to stop and play on our phones. Smoking and ecigs need a little talking too watch three people in front of me at one the rides smoking next to no smoking sign. As for my resorts( Beach Club) twenty people in line at the front desk one person working the desk. Watch two different cast members grab items off the front desk and turn around and walk back in behind a door maked cast members only. With the quick service closed up after 11 pm. I found vending machine empty on Sunday night think tomorrow is Monday they be restocked no was there for week and not once were they restocked.
Written June 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

David L
1 contribution
Family
I have been a longtime Disney fan. I’ve been to the parks around 10 or 15 times in my life. Unless they make some big changes, I will never be coming back.

I’ll start with the hotel. This was actually nice. We had a suite at the Coronado Springs. The room was large, had its own kitchen, and appeared recently updated. It smelled a bit musty, but overall was nice. The pools weren’t overcrowded and were nicely heated.

The parks, however, were the problem. With the park’s new Genie Plus system, you pay extra for a service that doesn’t work. It’s like having a travel assistant make plans for you, without knowing what days you want to go, and what days you want to come back. We would ruin our vacation by waking up extra early to use the Genie when it was first available, and it would create an itinerary for us that didn’t take into account when we wanted to arrive, or when we needed to leave. Or the fact that we had a six year old that could last a day going from 7am until 10pm straight through.

Additionally, the Genie, which already cost us extra money to use, would ask us if we wanted to pay extra to reserve a time for certain popular rides. What good are you Genie, if you don’t already do that? But sure, if it saves me hours of wait, I’ll pay extra to get on the 10:00am ride. Of course, when we click agree, the time changes to 6pm. Ummm, what?
Instead, we decided we’ll do it the old fashioned way and wait on the lines. But Disney has no idea of wait times anymore. So when you get on a line that says 35 minute wait, you could be waiting 15 minutes, or you could be waiting an hour and a half. (Both true examples)

Disney’s systems are currently broken, and until they get them fixed, I would not recommend going to anyone.

If you don’t take my advice, I would highly recommend Pandora, flight of passage. It’s a fantastic, immersive, ride. Do not waste time on the river ride next door as it generally has really long wait times for a boring, extremely short ride.
Written April 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Dan P
1 contribution
Regular visitors, six times in past ten years. It will be ten years before we forget this terrible experience.

For starters, booking a trip is no problem, but any contact with Disney by phone afterwards is next to impossible. Many issues/questions are not answerable with their technology.

Magic Express airport shuttle is gone. One must now arrange their own transportation (Mears, Uber are approximately $40.00 each way). That’s the best part of the transportation system. The internal bus transfers between parks and resorts is as organized as a four year old soccer game. No reliable or consistent schedule. We actually watched seven buses headed for the same destination (also served by boat) in 40 minutes, but not a single one to our location. Take this into consideration when travelling for dining reservations or lightning lane use because Disney does not (Wolfgang Puck restaurant we’re understanding and held our table for 30 minutes).

Enhanced housekeeping? During our one week stay, our room was “tidied” once. Floors and washrooms not cleaned at all. Neither was garbage emptied or coffee replenished.

Parks are as packed as ever. Some rides are not operating, making fewer rides available for the same number of customers, and minimal advertised wait times of 45 minutes at non-peak hours for the most popular. Wait time estimates are routinely off by 15-30 minutes as well. You can also expect rides to break down as a regular occurrence. If you don’t use the “Lightning Lane” option you’re out of luck if the ride breaks down (even after 90 minutes in line).

I’m not very tech savvy, and found the app very difficult to use/understand. Obtaining Lightning Lane passes is very frustrating if you wish to plan a day at a park. Glitches are the norm.

Finally, the expense. Prices have increased significantly, which we knew in advance when making original reservations. Expect “sticker shock” for food/drink choices, even at quick serve counters.

Seems the magic is gone from Disney, replaced with an uncaring money grab by corporate. It’s still Disney, just expect a lot of frustration, not magic, with your experience

On the one positive note, the golf is still highly recommended, and the free shuttle between resorts/courses is still available (one possible area Disney overlooked when introducing the money grab concept).
Written April 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

PJammer
1 contribution
Every recent 1 star review you are reading is the truth. I was there with a large family group this past week, we visited all 4 Disney Parks and purchased the Genie+ Plus option for the Lightening Lane. Lightening Lane was impossible to book through the app, Lightening Lane rides were filled for the day within minutes of logging on. We were only able to do 2-3 rides at each park. Lines, lines, lines. That was the whole day. 75-190 minute wait times for the rides. If you wanted to eat at a restaurant you needed to book 60 days in advance, and that was limited. If you wanted food you had to mobile order hours in advance. 30-45 minute lines for a bottle of water or a soft pretzel. It was insane!! They packed you in like sardines everywhere you went. But if your child wanted to visit with a character, they could not touch them and had to stand 6 feet away for a photo because of COVID. Think long and hard before you spend your hard earned money on this experience.
Written February 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

phluidraver
Fort Mill, SC1 contribution
Family
Just spent over $20k bringing the whole family for an all inclusive 7 day trip. We stayed at the Contemporary Hotel and visited all of the parks. Now that it's over I really wish I had taken a trip over seas rather than waste my money at Disney. 1/4 of the rides we went on were either broken or stalled half way through the ride. Brunch for 3 adults and 3 kids cost $400 at Belle's castle. (I have pics of the receipt) Otherwise, you couldn't eat for less than $275 for 6 people at any restaurant in the park. Food and drinks were ridiculously expensive and they nickeled and dimed you for everything else. We were on the phone or at at the front desk with customer service literally every single day of our trip. Our room keys quit working multiple times. We had to re-register our finger prints and take pictures of our party every time we entered a new park because our park passes kept deactivating. The Disney Experience app constantly crashed and registered the people in our party to separate accounts so that we could never link them. The app had more problems than I can list here but suffice it to say that it's subpar for what I would expect from Disney. Half of the pictures from the rides never liked to our mobile accounts. The Genie Plus was a complete waste of money due to the way its set up. You're luck to able able to book one ride, and by the time you can redeem it, the rest of the rides at the park are booked until closing time. And I applauded Disney for hiring ALL types of people to work there but for a company that prides itself on customer service, they hired the most socially awkward people that I've ever met. I would ask for help and get vague answers from people who would never make eye contact. I could go on but it's not worth it. Overall, Disney was a big disappointment and a complete waste of money. Save yourself the time and disappointment and go somewhere else!
Written May 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Gordon G
2 contributions
Too expensive, $5 a water and $10 for a beer. Food was the same all over, burgers and pizza that taste like middle school cafeteria quality. And some of the sit down style places in Epcot had no kid friendly foods. I must've ate buckets worth of fries on the trip. Don't expect tasty meals, it's to fill you up that's all. We went to a restaurant off site that Disney is in partnership with for the bus ride and paid $27 for lasagna and $15 for a tiny bourbon cocktail. The Music Hotel was nice but nobody came to clean the room, had to go to the desk to ask for toilet paper and clean towels. Lifeguards are hawks at the pool, no drinks near it and no innertubes. Some of the park rides were neat, Star Wars and such was cool but some rides were way short. The Peter Pan ride was a joke, darkly lit and short. Haunted Mansion was blah too. Soarin ride was awesome and I liked the old town decor in Magic Kingdom. Granted it was 95 out and we boiled, but they need to install some type of mist sprayers or something for hot days like that. This is a billion dollar company they can do better. Water fountains worked horrible if you're thirsty and the water was warm anyway, another trick so you have to buy the bottles. Staff was all friendly and the bus rides worked well. Glad we took the kids for their memories but I'm in no rush whatsoever to go back. Felt like all we did was spend money on overpriced junk food. I hate to make it about money but the pool bar charged $16 for a pina colada in a small cup, robbery! They need to invest in more water rides and better food options. I did have some fun days with sightseeing and going on some rides with my kids overall, but a bit of a sour trip overall. I guess I can say I saw the Indy Stunt Show which was a highlight.
Written May 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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