Quicksilver Tours and Transportation

Quicksilver Tours and Transportation, Orlando: Hours, Address, Quicksilver Tours and Transportation Reviews: 5/5

Quicksilver Tours and Transportation

Quicksilver Tours and Transportation
5
8:00 AM - 11:00 PM
Monday
8:00 AM - 11:00 PM
Tuesday
8:00 AM - 11:00 PM
Wednesday
8:00 AM - 11:00 PM
Thursday
8:00 AM - 11:00 PM
Friday
8:00 AM - 11:00 PM
Saturday
8:00 AM - 11:00 PM
Sunday
8:00 AM - 11:00 PM
About
Quicksilver's innovative concept is to consolidate our knowledge accumulated in tour guiding and international travel, with our experience in transportation in Orlando. Our drivers are the first personal contact you have when you arrive in Orlando. With that in mind, they are selected not only based on their driving records, but also on friendliness, politeness, and familiarity with the area. No other transportation company goes to the lengths we do to ensure that your trip is exactly how you imagined it. At Quicksilver, we truly believe there's no such thing as going "above and beyond" for our clients. Instead, it's all part of doing our jobs correctly. We'll always do our best to exceed your expectations and delight you with our efficiency and professionalism. We will not only drive you from one place to another, but we will be an active part in your vacation.
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5.0
320 reviews
Excellent
288
Very good
14
Average
6
Poor
5
Terrible
7

Patrick D
3 contributions
From MCO to hotel and back
Nov 2021
Very prompt; contacted by text and asked to text when we got off flight; was waiting for us by baggage claim when we retrieved bags; return back to MCO was excellent as well; was waiting for us when we got downstairs from our room for our departure. Only "downside" was the infant carrier we had asked for didn't have the base so it was a bit wobbly, but honestly didn't present any issues.
Written November 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Angie A
Colcord, OK37 contributions
Not Quite as Advertised
Nov 2021
First we had a really great driver (confirmation said "Jeremiah" but I think our driver was actually Cesar). Booking was a little different than I'm used to, as you book online and receive an email confirmation but you don't pay until your dropoff.

We did have a flight number change last minute and I was able to email that to Quicksilver. The time was only different by 7 minutes (early, and I offered to wait for driver at original time), but Quicksilver said that this may affect our transportation type. I ordered a sedan, but a very plain, older shuttle van picked us up. I still paid for the sedan however.

Again, the driver was awesome and very sweet. We arrived at our resort just fine and much quicker than the Disney shuttles!

Our pickup arrived on our departure day a few minutes early, same driver and van. Which was fine, but I thought it worth noting that I definitely overpaid. Great driver, subpar transportation method for the cost.
Written November 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gregory N
Hi, I'm glad you have enjoyed the ride and our driver. It was indeed Jeremiah though, on both arrival and departure (we do not have a driver named Cesar). Although flight change was not substantial (it was 12 minutes actually, not 7min), it does trigger our system's scheduling app. We have been extremely busy (Thanksgiving week is one of the busiest for us) and Towncars are the most sought after vehicle; any minor changes sometimes create these domino effects. It's also fair noting that our contract mentions that vehicles might be changed in certain instances, and that the van was still private with meet and greet and luggage assistance included. We understand the van is not as luxurious as a Towncar would have been, but keep in mind, Towncar is the cheapest vehicle to reserve we have; van cost is $30.00 more for the round trip you've had. That is not an excuse though, as we understand you had a different expectation and cost is probably not the matter. We have only sent Jeremiah with the van again for the return as he mentioned you guys had a good rapport and customers always prefer seeing a familiar face. You had also tipped him for the round trip upon arrival, so we thought best sending him again. If we had known van was unacceptable we would have probably been able to work something out. With all that said, we do apologize for the inconvenience that might have created, and hope you can give us another try in the future. Best regards, Gregory Nicolas.
Written November 28, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Bo_girl2
Raleigh, NC35 contributions
Excellent
Sep 2021
The day before we flew in, we received the information of who was picking us up and where we would meet him. The day of our trip, we were greeted at luggage claim and helped to get our luggage to vehicle. Our driver was very helpful, kind and considerate. He also took us back to the airport and was early! I felt safe with him driving us both ways, and he was never on his phone. Highly recommend Quicksilver.
Written October 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gregory N
Hi there, thank you so much for the awesome review. We really appreciate the kind words. Regards, Gregory Nicolas.
Written October 9, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

dlmoss57
Methuen, MA1 contribution
Disney trip 2021
Jul 2021 • Family
We have used Quicksilver in the past and have always had excellent service. This year was no different. We arrived on July 17th at MCO and were greeted by our driver Eduardo. He was on time and very helpful. We also had Eduardo for our ride back to MCO on the 24th. I can't say enough good things about Quicksilver and Eduardo, we will definitely use them again.
Written August 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gregory N
Hi, It was our pleasure having you again. Hopefully we will see you very soon. I will personally relay the message to Eduardo. His dedication and professionalism are surely one of Quicksilver's great assets. Best regards, Gregory Nicolas.
Written August 5, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

tb9592021
Northern Kentucky, KY1 contribution
Orlando visit
Jul 2021
Drivers were courteous and professional. Company was able to have a vehicle at MCO to pick us up even though we experienced flight delays. Only thing I did not like was driver used I-4 and going to hotel the road was packed and could have had us to hotel 15 min sooner had they used 417 (Greenway)
Written July 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gregory N
Hi, first let me start by thanking you for the great review. I'm glad you enjoyed our services and our driver's professionalism and courtesy. We strive for excellence and will always be there for you, no matter how late your flight might be. As for our driver's choice of roads/highways to take; there are many factors that could have influenced his/her decision. The main one is proximity; if you arrived on the A side of the airport (North Airport Exit) with, say, Southwest for example, driver will usually take the 528 (Beach Line) to I-4, as driving around the airport to the South Exit is quite an extra drive to make multiple times a day (these few extra miles do add up quickly, and we wouldn't want to raise our rates unnecessarily). Another major factor is your destination; 417 (Greenway) is only a better, faster, and more economical route, albeit longer, if going to the Disney area (with the exception of a few resorts around Disney Springs and Lake Buena Vista when the 528/I-4 is still the best way). Also, if going to the Universal Studios area, the only choice is 528/I-4. Now, if you arrived on a South Side airline (B side), and your destination was Disney and surroundings, 417 is ultimately the best choice, even if a bit farter. Only reason he/she might not have taken that route, in this case, is if he knew traffic was worst towards it. Our drivers are in constant contact with dispatch and also rely on traffic updates from other drivers, and their Phone/GPSs. It would ultimately be counterintuitive for him/her to take the road with more traffic. Drivers hate traffic just as much as anyone, if not more. ;-) Anyway, I'm so sorry you got stuck in a bit of a traffic jam. Really the last thing anyone wants after a long flight, right?! We do apologize for the inconvenience that might have created. Again, thank you so much for the top notch review. Hopefully we will see you back soon. BTW, let us know your road preference next time and we will make sure the driver takes your desired route. Best regards, Gregory Nicolas.
Written July 16, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ekmartin79
Galloway, NJ1 contribution
Excellent Service
Jul 2021 • Family
This is our 3rd time using Quicksilver to get from the airport to our Disney World Hotel. The service is always great. The driver is always at the airport to greet us and the 30 minute grocery stop is a perfect perk. We’ve had a van and a limo and both services were equally great. If the Disney Magical Express isn’t for you this is a great alternative.
Written July 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ed P
1 contribution
Excellent
Jul 2021 • Family
Quicksilver was extremely attentive to my needs. Emails before my trip, confirmation texts during my trip, and follow up after to see if they could do anything better.
The driver, Jeremiah, was awesome and attentive. He waited at the airport, helped with bags, and was prompt to the minute when he picked me up at my hotel.
I would use this company again in a heartbeat.

Written July 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

KAti S
Rochester, NY1 contribution
Great Service & Communication
Jun 2021 • Family
Team was very flexible with updating our reservation in advance with some flight and hotel changes. They also communicated well when our flight was delayed due to weather. Overall - very smooth and customer friendly process.
Written July 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

GKrajeski
1 contribution
Great service
Apr 2021 • Family
We drove with Michael. The trip was quick and easy. Rolling up on our grocery store 20 minute stop in a limo was a big highlight for our kids!
Written July 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sally B
2 contributions
Wonderful Service
Apr 2021
Professional, yet friendly Absolutely will use again. Can not beat the convenience. My driver was a lovely older gentleman.
Written July 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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