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Miami Tours & Water Adventures

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Miami Beach, FL, USA
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About Miami Tours & Water Adventures
We offer a wide variety of activities that are guaranteed to put a smile on your face. Our services include: Yachts, boats and Jetski rentals. Parasailing, Snorkeling Tours, Helicopter, Sea Plane & Airboat Tours, Sunset Cruises. Island Adventures, Group & Corporate Events. Lessons and equipment rentals for Wakeboarding, Waterskiing, Wakesurfing, Flyboard, Paddleboards, Kayaks, Tubing. Our Mission is to provide our guests with a safe, unforgettable day of fun in the sun. We are committed to excellent customer service with the most personalized Miami experience on land, air and sea. Miami Tours & Water Adventures, Where the Fun Never Stops!
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Hours Today: 9:00 AM - 9:00 PM
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Popular mentions
Great time on the sandbar adventure with captain bill! He was awesome, the boat was comfortable, the trip was perfect!!
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Response from Explore33318476869, Director of Sales at Miami Tours & Water Adventures
Responded Mar 17, 2020
Dear Hannah, Thank you for your great Spirits and Great atmosphere you will be a memorable group for ever to remember. Thanks again We so much look forward to your next visit. Captain Bill and Felipe
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BEWARE!!!! these guys are running a scam. If you notice they don't even have an address posted here. This company name is a front for their other ski business (doctor ski and exotic ski) which already has bad reviews. If you call them they will book you an appointment then call
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Response from Explore33318476869, General Manager at Miami Tours & Water Adventures
Responded Mar 3, 2020
I forgive you and release judgements against you for your misplaced,incorrect, misleading comments. Our location is stated and displayed on our profile 429 Lenox avenue, miami beach, fl 33139 You spoke to me directly Felipe and I advised There is a small craft advisory issued by the coast guard, meaning it is NOT SAFE to operate a jetski. I suggested NOT to ride jetski under these conditions and that a reputable company like ours follows the coast guard warnings and DO NOT OPERATE under a small craft advisory because if something happens not only would be lose our licence but also that our insurance would not cover any claims. I suggested to reschedule the tour for the next day when the conditions would improve and we would be operating normally. You insisted on wanting to jetski the same day undermining the Small craft advisory so I suggested the only company that would rent would be I95 Exotics who would give you the jetskis without a guide (WE provide a guided tour) and that you would take the risk of damages to the jetski because they require a $300 refundable security deposit. I insisted several times not to go out on jetski on your own under a small craft advisory. I took it upon myself to research what had happened to the jeskis and there are pictures proving the condition of the jetski with you on it as you are leaving the dock with the bumper on without the missing bumper upon your return. If I rent a car and I damage, scratch or returning with a part of the vehicle missing I am responsible to replace it or pay for the repair. The reason why there is a small craft advisory is because the water is choppy and not safe for riding jetskis. considering that your group returned unharmed and safe back to land with only a bumper as casualty is a blessing. I am sure you had already done your research before contacting us and decided to call because of our 9 year track record of superb customer service and i personally do the jetski tours and have trained our tour guides so we all have the same care, respect and honesty with each one of our guest. and I have treated you with honor and respect to the point that we did not take you on a tour because safety is the most important aspect of a jetski business. We ask that you please direct your concerns directly with I-95 exotics and please delete your negative untruthful comments from our profiel who over 100 Trip Advisor Members have written based on their memorable experiences with our tours. You can reach out to any of them directly through their profiles to clarify your doubts of any of the reviews being fraudulent. TRIP ADVISOR has guidelines and filters to avoid fake review and again we have been a respectable business for over 9 years. If you feel there has been injustice in your claim and that you should have not paid for the damages to the jetski, please contact me directly to help you understand with evidence of the pictures before and after the bumper missing why they charged you (per contract you agreed to) for the replacement. Blessing to you and we wish you continued success. Regards, Felipe
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Very patient and helped us a lot... gave us a full refund and even paid for our Uber back, thank you so much Felipe
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Response from Explore33318476869, Director of Sales at Miami Tours & Water Adventures
Responded Mar 17, 2020
Dear Danielle, Many many thanks for your kindness. God bless you abundantly. Felipe
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Had an amazing time! The sunset wasn’t really visible due to the weather but the crew did an outstanding job at making it great for us regardless. Very sociable and helpful, especially when it came to the view and pictures.We loved every second and we really appreciated the
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Response from MTWA2019, Guest Relations Manager at Miami Tours & Water Adventures
Responded Dec 23, 2019
Aw Dear Brittany, Thank you for your kindness. We are pleased to serve you and so loved to have you onboard. Have a truly Blessed and Jesus-Filled Christmas,
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What an absolutely awesome experience we have had with Miami Tours And Water Adventures. This past week, we went on a boat tour all around Miami. We stopped at a little island on the way to swim and hang out. Incredible views of the city. To top the day off, we even got to ride
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Response from MTWA2019, Guest Relations Manager at Miami Tours & Water Adventures
Responded Dec 2, 2019
Dear Nick, We are grateful you selected us to experience all your Miami Adventures. We felt honored and are glad we were able to exceed your expectations. Our most sincere thanks and gratitude to you and your friends.
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