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Half Price Tour Tickets - Miami Tours

Miami Beach, FL, USA
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About Half Price Tour Tickets - Miami Tours
Miami Double Decker Sightseeing Tour provided by Half Price Tour Tickets. We operate all Miami Tours. Miami Sightseeing Double Decker Tours in Miami. Everglades air-boat tours + Wildlife show. Miami To Key West 1 Day Tour. Segway Rental and Segway Tours. Miami To Key West Shuttle. Miami Sightseeing Double Decker Tours
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Half Price Tour Tickets - Miami Tours
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TrailBlazer695535 wrote a review May 2021
3 contributions1 helpful vote
Do not use miamitours.com. I bought 2 tickets for a roundtrip ticket from Miami Beach to Key West. It was purchased at 305 Lincoln Road in Miami Beach. The first red flag was when I was told that it was cash only. The next morning the driver came with a large red Miami doubledecker bus. He told us to only go number 1 in the toilet on the bus. I found out when I went in there and the toilet would not flush. The whole bus smelled of urine. The driver said the tour guide did not show up for work so he would give us Key West tips on what to do, where to go etc. He gave zero information. The air conditioning was not working properly on the bus, none of the overhead lights above your seats worked as well as the the electric outlets at the seats. One of the other riders bought a snorkeling package also and when he showed up, the snorkel company said they had no record of him. As a result he took a ride for nothing and was out the money. DO NOT USE MIAMITOURS.COM OR MIAMI DOUBLEDECKER.COM
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Date of experience: May 2021
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Anna wrote a review Sep 2020
1 contribution1 helpful vote
Do NOT use!!! Very shady, unreliable, unprofessional... We booked a day trip from Miami Beach to Key West. Per the email confirmation, the trip should have started at 6:30am and we were supposed to check in 30 min prior. The bus was supposed to be at 305 Lincoln Road. We did everything per instructions and were at Lincoln road in front of Miami tours office at 6am. There was NO bus. We waited till 6:33 am, NO bus. We frantically grabbed an Uber and went back to the hotel thinking the bus driver would pick us up from there as I left the hotel details. NO bus. Nobody was picking up the phone either, we made at least 30 calls. Nobody called me either though they did have my #. The bus never arrived... the day was totally ruined , experience ruined and the whole trip and impression of Miami ruined just because of this shady unprofessional agency. When I contacted cooldestinations.com as that’s who I booked the trip thru, I was told that I missed the bus. The bus was NEVER there, but they tried to act like something was my fault. I have Uber receipt showing where I was at 6:30 AM. Cooldestinations did refund my my deposit though, which is better than nothing. Really ruined experience though, would not have come to Miami, knowing that I would not be able to go to Key West as that day trip was a big part of my decision ( was considering going to Clearwater actually). To summarize, do NOT use Miamitours.com or cooldestinations.com unless you like your plans falling thru and having a ruined travel experience.
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Date of experience: September 2020
1 Helpful vote
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David F wrote a review Mar 2020
28 contributions40 helpful votes
I was happy that they discounted the ticket, but we were told we would pay a separate fee for the water tour and it "would be faster" if we paid the second fee by cash. When it came to paying the second fee we were told that " we don't take credit cards". Had to wait 1/2 hour TWICE for the bus. I don't like feeling pressured to tip, and we were constantly reminded that " we make our money off tips". Took the water tour, and were asked to participate in a "raffle". Sat and watched them separate the piles into "winners". To my amazement the "winners" got to listen to a prepaid vacation scam, and both suckers took the bait. You really should be ashamed!
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Date of experience: March 2020
1 Helpful vote
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Anca C wrote a review Feb 2020
1 contribution1 helpful vote
You are expected to be earlier to pick up the bus so that they would not leave you there but you have to wait for the bus to come. We were late 3 minutes at the 11.30 am tour -double decker pick up from Marco Polo - Ramada hotel and the driver left without us. We had to call multiple times to try and get a reschedule at another hour, it was our fault at the end of the day but when calling them they were telling us that the bus cannot even wait for 1 more minute. We were 4 individuals. At the same time, both when leaving from Bayside and the Agency’s site the buses were late at least 10 minutes each time... At the end of the tour at 8:16 pm although we thought the buss would leave at 7:30pm, we were told that we had to wait for another bus to come... lack of respect for customers, lack of professionalism and
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Date of experience: February 2020
1 Helpful vote
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Tracy E wrote a review Dec 2019
1 contribution1 helpful vote
This company came highly recommend by the hotel I was staying at. I would avoid them at all costs, they are rude, unprofessional, totally disorganised and have absolutely no idea about customer service, or how to organise a tour. Go with the big bus company if you don't want your day ruined. Seriously, avoid these people.
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Date of experience: December 2019
1 Helpful vote
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