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Review Highlights
Wonderful, serene oasis ideal to refresh and clear your mind

When booking the appointment I was very happy to have someone answer the phone (at the front desk... read more

Reviewed April 6, 2018
Pursezilla
Spa Day Surprise

My friends surprised me with a spa day for my birthday. This place is absolutely stunning. We... read more

Reviewed October 23, 2017
Mark N
,
Miami, Florida
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Traveler Overview
  • Excellent73%
  • Very good15%
  • Average6%
  • Poor6%
  • Terrible0%
Apr 6, 2018
“Wonderful, serene oasis ideal to refresh and clear your mind”
Oct 23, 2017
“Spa Day Surprise”
About
The Setai proudly introduces a re-imagined spa experience: The Spa at The Setai by THEMAE. The luxury hotel's new spa experience offers specially formulated THEMAE treatments and products curated from four types of teas: red (rooibos), white, green...more
Contact
2001 Collins Ave, Miami Beach, FL 33139-1913
City Center
Website
+1 855-923-7908
Call
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1 - 10 of 22 reviews
Reviewed April 6, 2018

When booking the appointment I was very happy to have someone answer the phone (at the front desk), transfer me quickly, and book my appointment. The entire staff is at least bilingual, and easy to communicate with in English. The massage therapist, Laura, gave one...More

Thank Pursezilla
Reviewed October 23, 2017

My friends surprised me with a spa day for my birthday. This place is absolutely stunning. We arrived early before the appointment and were able to utilize the beach and pool chairs. Service here was great and they provided free water. Our servers for the...More

Thank Mark N
Reviewed July 27, 2017

Our hotel was very posh until I got here. We booked massages and man, once we met the employees and were treated like royalty, we are staying there next time. I looked at the prices and although the cost is little higher, if you want...More

1  Thank glittergaljanet
Reviewed March 30, 2017

Enjoyed the staff. I booked a couples massage for me and my husband first time at the Setai, we enjoyed the treatment, i will recommend this to everyone that is coming to town.

Thank Angela M
Reviewed October 19, 2016 via mobile

I ll keep it sweet and short but very accurate. SPA has a basic facility is true, one sauna and couple of showers with a locker room, however with all the amenities and toiletries that one may need. My masseuse, Mirrah was very professional and...More

1  Thank Mirtha P
Reviewed September 13, 2016

Went here after Coco Shambala at the Metro hotel double booked us. SO THANKFUL that we went here instead. Amazing experience! Got the asian fusion massage and it did not dissapoint. As others have mentioned you change out of your rob infront of your masseuse...More

1  Thank Julie S
Reviewed August 17, 2016

I'm determined to try as many places as I can during Miami Spa/Spice month and I was so lucky when I got to combine the simply heavenly Setai spa with a wonderful lunch to complete the afternoon. Employing Balinese and Thai techniques, the professionals created...More

1  Thank Pauline W
Reviewed July 23, 2016 via mobile

I spent a really great day at the Setai during Spa Month. I made a whole day of it as I am a local who loves to scope out the hotels! First, I went to the gym, which is included with spa appointments. They have...More

Thank Sarah M
Reviewed December 18, 2015 via mobile

Wish the waiting area were a bit larger, but the large treatment room for two more than made up for it. Had a lovely deep tissue massage and dh had reflexology which he enjoyed. Cant beat the view from the room and topped it off...More

Thank Westmount
Reviewed September 15, 2015

The service at the front desk is somewhat disorganized. I don't think they ever answer the telephone. Treatments are great though

Thank MiamiTraveler33139
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knotty d
February 14, 2018|
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Response from GoPlaces429642 |
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