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Review Highlights
Amazing massage and all the amenities...

This is a must when you visit Miami and stay at the Fontainebleu.. This is where you may want to... read more

Reviewed 1 week ago
Juliet S
via mobile
The best experience ever

I love spas. The Lapus Spa in Miami beach was amazing. I had the best time ever. My stone massage... read more

Reviewed 2 weeks ago
Nsevere
via mobile
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Traveler Overview
  • Excellent79%
  • Very good12%
  • Average4%
  • Poor1%
  • Terrible4%
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“rain room”(34 reviews)
“mineral pool”(26 reviews)
“steam room”(32 reviews)
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Contact
4441 Collins Ave, Fontainebleau Miami Beach, Miami Beach, FL 33140-3227
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+1 305-674-4772
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1 - 10 of 383 reviews
Reviewed 1 week ago via mobile

This is a must when you visit Miami and stay at the Fontainebleu.. This is where you may want to spend some of your hard earned $$ , well worth it ..

Thank Juliet S
Reviewed 1 week ago via mobile

I visited the spa for my "annual Miami spa month service". I have been visiting this spa for about 5 years using the same massage therapist Lucas for the same exact service. Unfortunately Lucas was not available that’s specific date so I chose first available....More

1  Thank crystal c
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 1 week ago

Thank you for taking the time to provide feedback regarding your recent stay at Fontainebleau. We are saddened to learn of the challenges you encountered and would appreciate the opportunity to speak with you directly. Our management team has attempted to reach out to you...More

Reviewed 2 weeks ago via mobile

I love spas. The Lapus Spa in Miami beach was amazing. I had the best time ever. My stone massage with Lorena was the best. We spent almost 6 hours there it was fun, relaxing and it exceeded my expectations. I will be going back...More

Thank Nsevere
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 1 week ago

Thank you for your review! It is inspiring to hear of our Team Members’ exemplary service. We are delighted to hear you enjoyed a great time at Lapis Spa and we look forward to welcoming you back again soon! Warmest Regards, Lapis Spa and Salon...More

Reviewed 2 weeks ago

I was in Miami Beach for a 48 hr vacation- a rejuvenating respite between long stretches of work. My pedicure at Lapis Spa with Zulay was amazing. I spend almost 60 hrs per week on my feet, so when I am able to have them...More

Thank nletaw
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 1 week ago

Thank you for taking the time to post this great review! Our Team aims to provide exceptional service and create memorable experiences. We are glad to see we accomplished this with your experience. We will happily pass along your kind words to the entire team....More

Reviewed 2 weeks ago via mobile

The best spa I’ve ever been. William at mens lockerroom made everything perfect! Just relax at the jacuzzi or the steam room! The massage (Lucas was the therapist) was awsome!More

Thank AML D
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 1 week ago

Thank you for your visit and review! Your feedback motivates our team to continue to provide stellar customer service to each of our guests. It was a pleasure to serve you and we look forward to your return soon! Warmest Regards, Lapis Spa and Salon...More

Reviewed 3 weeks ago via mobile

I celebrated my birthday at Lapis and had such a magical time. The service was wonderful from every staff member. Juliette was very welcoming and the check in process was a breeze. Cheryl was a phenomenal masseuse. I think I visited another planet during that...More

2  Thank Katherine N
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 1 week ago

Dear Katherine, Happy belated birthday! On behalf of the entire Lapis Spa | Fontainebleau team, thank you for your positive feedback! Juliette, Cheryl and Natalie are very passionate about providing our guests with the best customer service possible and we are pleased to hear they...More

Reviewed 4 weeks ago via mobile

My daughter treated me for my birthday. This was just the best day! April was my masseuse, she was amazing.More

1  Thank Debbie D
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 4 weeks ago

Dear Debbie, Thank you for your review! It is inspiring to hear of our Team Member's exemplary service. We are delighted to hear you enjoyed a great time at Lapis Spa and we look forward to welcoming you back again soon! Warmest Regards, Lapis Spa...More

Reviewed August 15, 2018

I am a local and I spent my Aug 2 birthday at the Lapis Spa, it was AWESOME!! APRIL is a massage therapist who recommended some of the special offers for Miami Spa Month and I am so happy she did. I was able to...More

2  Thank VeronicaR3069
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 4 weeks ago

Dear Veronica, Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and create memorable experiences. We are glad to see we accomplished this with your stay. We will happily pass along your kind words to...More

Reviewed August 14, 2018 via mobile

I live in Miami 3 years and it always was a big problem ,but now I have the best manicure +pedicure ever! Zulay made a magic,I’m so happy ❤️More

Thank Navigate411645
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 5 weeks ago

Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and create memorable experiences. We are glad to see we accomplished this with your time with us. We will happily pass along your kind words to...More

Reviewed August 13, 2018 via mobile

I am most grateful to my massage therapist Lukasz and the entire staff at the Lapis Spa and Fountainbleau Hotel for SUPERIOR CARE, SKILL, TIME & their TALENTS during my July visit. Lukasz’ professionalism, technique and profound skill was impressive beyond any and all 5⭐️...More

1  Thank Christine D
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 5 weeks ago

Thank You for the kind words and great review. We are lucky to have you join us! We look forward to your next visit to the Fontainebleau and to Lapis Spa! Warmest Regards, Lapis Spa and Salon Management | Fontainebleau Miami Beach

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Questions & Answers
Ask a question
Mcasti21
July 24, 2018|
AnswerShow all 3 answers
Response from 805rayw | Reviewed this property |
Yes you can use the pool and chairs, just not the cabanas
1
Vote
Go583309
November 17, 2017|
AnswerShow all 3 answers
Response from LinnetL3 | Reviewed this property |
It depends on your preferences. I prefer to enjoy the spa amenities prior to a massage. I'd rather use the sauna and hot tub and pools first, then get the massage for total relaxation. That way the oils they use during the... More
0
Votes
Workman31
March 13, 2017|
Answer
Response from Ernesto A | Reviewed this property |
No, they most be 18 or older and it doesn't matter if she goes with an older person.
1
Vote