Jet Boat Miami
Jet Boat Miami
4.5
Adrenaline & Extreme ToursBoat ToursWaterskiing & JetskiingSightseeing ToursSpeed Boats Tours
11:00 AM - 5:00 PM
Monday
11:00 AM - 5:00 PM
Tuesday
11:00 AM - 5:00 PM
Wednesday
11:00 AM - 5:00 PM
Thursday
11:00 AM - 5:00 PM
Friday
11:00 AM - 5:00 PM
Saturday
11:00 AM - 5:00 PM
Sunday
11:00 AM - 5:00 PM
Full view
About
It might be more accurate to call Jet Boat Miami's captains speed demons. After all, the skippers guide guests on tours rapid enough to make the fastest sailfish jealous. They pilot their orange vessel through placid green waters, leaving white spumes in their wake as they navigate tight turns, pivots, and high-speed bursts. Along their journey, they offer guests the chance to take in nearby sight. Visit our website to book a tour.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
3,108 reviews
Excellent
2,436
Very good
363
Average
117
Poor
56
Terrible
136
Richard P
London, England, United Kingdom28 contributions
Feb 2020
Was great fun trip out full of excitement and spins :-) You Will Get Very Wet totally soaked through but all part of the fun. Was well organised fully explained what to do and your loose items locked away safely so no need to carry them as will probably fall out. Very helpful crew, they helped my disabled wife get in & out the boat were very patient with her in helping her. may only be 30mins but feels longer well worth it for the great fun experience, best later in the dayas you'll be very wet after the ride.
Written February 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eunice
Miramar, FL1 contribution
Jun 2020 • Friends
I was taken here as a surprise thingie on June 11 and I really enjoyed it!! It was a fun ride! Capt. Ralph was the driver of the boat and he didn’t make me feel unsafe or like he was gonna crash into another boat or anything! He did some turning trick and WOW, the guy knows how to work his boat lol! Deckman Eric! He just made the experience THAT better with all his energy. Hype music, cheesy (but I loved them ☺️) jokes, knowledgeable on the island and it’s facts. It was a really great experience and I’m happy I had those two men as the driver and conductor of the tour. It was a pretty dope ass surprise! DEFINITELY recommend it!
Written June 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Compass08074466724
1 contribution
Sep 2020
Went with my best friend and had a blast. Went jetskiing for an hour and had a guide who brought us to the best part of the waters. Our guide Lazaro I believe recorded videos of his riding and took photos. He's was great.
Truly recommend!
Truly recommend!
Written September 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello There,
Lazaro is one of the best supervisors here, and we only provide the best. He makes sure that everyone feels safe and ensures that they have a great time. We're glad he showed you an amazing time and hope you'll come again soon.
Jet Boat Team!
Written September 22, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
davijackson3366
Atlanta, GA1 contribution
Jul 2020
the activaty was great our group was great and friendly and my girl friend and i had a blast. but i would like to say buyer beware 1. to get into marina you must wear mask. it doesnt say that on the itenariay but when we got that we called for someone to get us we basically got a (i dont care attitude until i said its litteraly not on your information sheet and were fromout of town. no worries someone came to get us. we get in fill out form 250$ for each jet ski deposit. we rode and had a blast. when we loaded up so the next group could go and the lady irene was saying a guy in the group crashed a jet ski and was asking everyone in the group who hit him. we didnt know the guy but everyone IN THE GROUP KNEW no one hit each other. when we got back to the office to get our deposit bc we used cash. she practicaly put the guy on display sayin "who hit you who hit you" like his answer was going to changed then she started asking us and we were like bro no one hit anyone. she was pretty ghetto acting and unprofessional an rude . they really dont do any form of checking the jet ski before you get on but a "sight test" by this irene lady. so i say all this to say they could say you broke something and take your 250$ so to sum up buyers beware.
Written July 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connector793389
13 contributions
Jul 2021 • Family
Don't bother with this people they are very irresponsible. This took 2 1/2 because they had problems with the boat . I wouldn't buy anything from them there is plenty of boat ride in Miami. We got there at 11 and the boat ride didn't started till 2 :30 because the boat didn't have everything they needed so the customer had to pay the price and you know that when your on vacation you try to make the most of your day we'll we lost have a day on this 30 minute boat ride .Bad service
Written August 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nichelleg33
New Orleans, LA1 contribution
Mar 2021
Not good! Captain and his colleague were very argumentative with other passengers on the ship! Both were extremely unprofessional! I did this Jet Boat Miami ride before and had a much greater experience! This time, totally horrible!! The camera and video is no longer an option to take pictures on the boat as like it was for my previous trip. That’s sad because it still advertises that pictures will be taken and videos are available for purchase on the website. False advertisement! Also, the boat is ugly and very dirty in the inside! Nothing like the old boat that was Orange and Yellow before it got painted this ugly black color with skeleton faces on it. This “new” boat is not a good attraction anymore!! I miss the old boat and old captains!! They were much more entertaining, nicer to the public, more professional and you actually got really wet on the old boat!! This “new” boat I was completely dry the entire ride! Never got wet and other passengers also complained about not getting wet as advertised!! Horrible experience!!
Written March 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katie M
Pittsburgh, PA1 contribution
Oct 2022 • Friends
Yesterday I booked a 3 hour catamaran trip, that was to include free beer and wine for 5 family members that are currently celebrating my cousin’s 21st birthday. It cost almost $1000 total. Several hours later, my cousin received a text that their trip was cancelled due to the captain being “unavailable” and management felt that offering a $37 per person hour long speed boat trip was comparable to the money I spent, rather than the yacht, pontoon, and sightseeing cruises offered around the same cost. Now I am waiting for the almost $1000 to be refunded to my bank account, leaving me without the funds to plan something else special for my cousin.
Written October 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keyoka C
Bristol, CT8 contributions
Mar 2021
Don’t book through Groupon because they’ll want additional money when you arrive. I booked direct and was treated different with different guidelines as opposed to booking through Groupon. After purchasing 5 for a group outing JBM only had 2 jet skies to ride, so it really wasn’t a group event and don’t look for a refund, that’s not happening
Written March 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
j0hns0nj009
Raleigh, NC1 contribution
Jul 2020
Host and guides offered to take pictures for me and my friends while out on the jet skis. They claimed they would send these pictures to us however no pictures were ever sent. This is very disappointing to offer tourist and customers false promises.
Written July 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello There,
Our host and guides are not required to take pictures or videos for customers, but as a courtesy they do them so that customers don't drop their phones in the water. They take a lot of pictures and videos and sometimes are not able to send out all of them especially when we are busy. You can always contact us and we can have them look for you. Email us at info@jetboatmiami.com and let us know how we can improve.
Thank You!
Jet Boat Team
Written July 6, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DavisTakia
Los Angeles, CA1 contribution
May 2021
The people in the office were extremely rude and very difficult to work with. I understand that I arrived 7 minutes late, but the captain had not even loaded anyone on the boat yet, and he sent me to the office to get wristbands for me and my group, and everyone in the office refused to give my party their wristbands because we were 7 minutes late, although the captain had said it was fine. Because we were no longer able to ride, I requested a refund, the staff refused to give me that. Eventually, we spoke with the captain and my group and I were able to catch a later ride, and even then the staff were trying their hardest to pull every excuse out of the book for us not to ride. I was not the only group that experienced this treatment, there were 2 other groups that also said the staff was being very difficult and had terrible attitudes. The captain himself was amazing, the ride was so fun and me and my girls were able to enjoy ourselves after that terrible engagement, they must have woken up on the wrong side of the bed that day, but any professional knows that you do not bring your personal issues to work, you leave them at home. I hope no one else has to suffer their horrible treatment.
Written May 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emcc317
West Palm Beach, Florida
Is there a place to change out of wet clothes? Are the bins big enough to store towels and change of clothes?
Written June 15, 2019
Jet Boat Miami
Miami, Florida
You can always use the restrooms to change out of clothes, but we recommend coming in the bathing suit, especially during the hot summer days.
The bins are large for items like bags, towels, clothes. If you have luggage, we have a safe space to store it in our office.
Written June 15, 2019
nanay
Paris, France
Is it possible to make this attraction with children of 1 year and a half and 5 years?
Written March 28, 2019
Jet Boat Miami
Miami, Florida
We have different age limits for each activity:
Jet Boat: At least 3 years old or 36” tall.
Jet Ski: At least 6 years old to be passenger and 14 to drive (someone over 18 has to be a passenger if it is a minor, anyone born on or after January 1st, 1988 must have a Boater’s License – Temporary Boater’s Education cards available online.
Flyboard / Jet Pack: At least 13 years old.
Banana Boat: At least 10 years old.
Written March 29, 2019
Will the Guides be nice enough to take my pictures for me? A friend of mine have gone on a jet ski ride with this company and it seems you do get on the jet skis from a boat, in the middle of the ocean.
Written May 20, 2018
Hi,
We are located in the bay and not the ocean and we board from our dock. We are the only jet skiing company that leaves from Sea Isle Marina. Our guides will be more than happy to take a picture before or after you get back from your rental :) Just make sure you make a reservation before you get here, because we do get fully booked. See you soon!
Written May 21, 2018
sepss8
South Miami, Florida
Is there any lockers available? I am planning to get on trolly and not drive, so I want to know if I can put my bags and extra cloths in a safe place.
Also, on a jet boat is it possible to have phones or cameras or they may be dropped into the water?
Written August 4, 2017
There is a locked box on shore to leave your things safely, an collect it when you return back. You will be provided also with water sealed plastic bags for cell phones and cameras on board.
Written August 6, 2017
Hi schmangerine,
We are located at 1635 N. Bayshore Dr. Miami, FL 33132. We are right behind the Marriott Hotel and the Doubletree Grand Hotel at Sea Isle Marina – First office to the right.
We have plenty of parking around the area:
Street Parking: Although not always easy to find, street parking is a great choice as it is the most affordable parking in the area.
Trinity Cathedral next to the Marriott Hotel: They are open from Monday-Saturday. Once you pay and park, just walk to the end of the street and you will see the Marina.
Doubletree Grand Hotel valet service: Open every day. If you park here, just go inside the Grand Hotel, all the way to the back and once you are outside you will see us to your right.
Hilton Garage Across the Marriott and the Doubletree Grand Hotel: There is a private parking lot open 7 days a week. Hourly fee.
Written February 20, 2018
What's the employees name who helps out with the banana boat? He had long & blondish died hair & was helpful to get us back onto the banana boat after we fell off!
Written July 19, 2017
Hi Maggie,
If it was the captain pulling you on the jet ski, his name is Andrew. If it was a separate jet ski that came to help, then it would be derick :) Only two guys with long hair we have :)
Written July 19, 2017
What's the employees name who helps out with the banana boat? He had long hair & was helpful to get us back onto the banana boat after we fell off!
Written July 19, 2017
Hi Maggie,
If it was the captain pulling you on the jet ski, his name is Andrew. If it was a separate jet ski that came to help, then it would be derick :) Only two guys with long hair we have :)
Written July 19, 2017
Hi Connie P,
The jet boat ride is 30 minutes filled with fun! Not rough, but is not suitable for kids under 36' tall, people with heart/back problems and/or pregnant women :)
Written February 20, 2018
Hi Connie P,
The jet boat ride is 30 minutes filled with fun! Not rough, but is not suitable for kids under 36' tall, people with heart/back problems and/or pregnant women :)
Written February 20, 2018
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