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The Spa at Mandarin Oriental, Miami

500 Brickell Key Dr, Miami, FL 33131-2605
+1 305-913-8332
Review Highlights
Beautiful but not customer service oriented

There was so much positive hype via email/phone PRIOR to the arrival date. Then so many times I had... read more

Reviewed 1 week ago
Linz, Austria
Great spa day with my girlfriends

3 of us booked during Miami Spa Month. The staff that checked us in at the front desk, Marbella... read more

Reviewed August 15, 2017
via mobile
Read all 51 reviews
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The Spa at Mandarin Oriental, Miami is a Five-Star sanctuary featuring six stunning VIP spa suites, with floor-to-ceiling windows overlooking Biscayne Bay. Each has been custom designed for specific treatments. It's a sensuous environment to indulge in our holistic treatments that blend ancient wisdoms from around the world. From its tri-level grandeur to the enticing menu of original treatments, The Spa at Mandarin Oriental, Miami is one-of-a-kind.
  • Excellent56%
  • Very good21%
  • Average17%
  • Poor1%
  • Terrible5%
Travelers talk about
“spa month” (4 reviews)
“facial” (9 reviews)
500 Brickell Key Dr, Miami, FL 33131-2605
+1 305-913-8332
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Reviews (51)
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1 - 10 of 48 reviews

Reviewed 1 week ago

There was so much positive hype via email/phone PRIOR to the arrival date. Then so many times I had to follow up because of not receiving confirmations, or changes in times of treatments or of the actual arrival date, etc. After the latter interactions, my...More

Thank t1hofmann
Reviewed August 15, 2017 via mobile

3 of us booked during Miami Spa Month. The staff that checked us in at the front desk, Marbella, was so wonderful and helpful all the way. She made us feel relax from the beginning. Also, there was another lady (African American with curly hair...More

1  Thank rvnnewyorkcity
Reviewed July 27, 2017

The Mandarin Oriental hotel chain has a reputation for 5 star service and being ultra luxurious. I came here for the day with my husband to enjoy the spa, pool, and La Mar and feel this hotel has lost some of its luster and falls...More

1  Thank Loves2travel726
Reviewed July 25, 2017 via mobile

Partner and I booked 2 back to back massages during spa month - July 8. I did the deep tissue with Luis and finished with Russell. They left me in the same room (which is the logical thing to do mostly, when it's two consecutive...More

Thank Piperrrr
Reviewed July 24, 2017 via mobile

Just yesterday, a member of my family wanted to spend sometime by the pool side. She has disability walking and needs some extra assistance. The pool personnel was so helpful making sure she was meeting her needs. Plus, she was asked several times if she...More

Thank Angelaschphoe
Reviewed May 24, 2017 via mobile

Very nice hotel in brickel nice view exeptional service the restaurant was magic i recomend u to tast sushi the rooms was very nice i recomend if u dont want miami south beach

Thank simo a
Reviewed March 25, 2017 via mobile

We booked a couple's ensuite signature massage and albeit being nicely set and correctly done, neither of us were impressed with the result. The massage was bound to be 90' long and we kept having the feeling that there were too many pauses and far...More

1  Thank TrueInspectors
Reviewed March 7, 2017

Terrible! The treatment I choosed is supposed to detox your body with a body wrap in a warm bed, the bed never got warm, I told the person who was attending me since I noticed because I had the same treatment before, she just ignored...More

Thank mcm137
Reviewed February 14, 2017

OMG. What a great experience. My friend and I enjoyed an Ayurvedic Holistic Body treatment at The Spa. Incredible. We arrived early so that we could have breakfast outside by the pool. We had omelets and the most beautiful fruit tray I have ever seen....More

Thank Angela_B_Chicago
Reviewed November 12, 2016 via mobile

What at awesome experience..a must stay at least once in your lifetime The spa visit and the private beach and outside jacuzzi near the pool..wow !!!

Thank ACarrim
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