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About Water Taxi Miami
The Water Taxi Miami is existing now for the 7th year, we offers a all day hop on hop off pass on the Water Taxi Miami in the Miami area. We have specific drop off and pickup locations in these areas. The benefit of using the water taxi in Miami is to use the natural environment the water instead of using individual cars to move to and from different key locations in Miami and Miami Beach.
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Ann F wrote a review Apr 2020
1 contribution
There was a misunderstanding with the operating hours of the shuttle on the day for which I purchased advanced tickets for 9 people. It was a holiday weekend, so we thought they were operating by the peak season hours. When we arrived to the Marina where we were supposed to board the shuttle, we learned from the travel desk that the shuttle service was already closed for the day. This was our last day in town, so we couldn't use the tickets on another day. The people at the travel desk called Max and handed the phone to me. I told him our situation Max was very polite and said something I have never before heard in customer service for similar situations (though many of us probably feel it should be normal to hear such a thing). He said that if we paid for our tickets we should get our service. So he arranged for us to be picked up then and there for our ride to the South Beach Marina. They arrived in ten minutes. During the ride, both the guide and the captain, Christopher, were very friendly and pleasant company - no one seemed upset or resentful. This, in my opinion, was the best customer service I have ever experienced.
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Date of experience: May 2019
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Olivier P wrote a review Feb 2020
3 contributions2 helpful votes
Super friendly staff! Bonus: they play awesome music on-board! Would definitely recommend Zoli and Alexa!
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Date of experience: February 2020
1 Helpful vote
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Martin F wrote a review Nov 2019
Santa Cruz, Bolivia36 contributions2 helpful votes
The water Taxi not only goes around Miami and Miami Beach but also up the river for about 600 meters. Staff friendly. Buy your own soft drink or beer before as the selection in the boot is limited. Also there is no bathroom.
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Date of experience: October 2019
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Darren from Australia wrote a review Sep 2019
2 contributions
My wife, 2 friends and I made use of the All Day Pass yesterday and found it the undoubtedly best value we have found in Miami. As tourists, (Australia) we found the staff very friendly and knowledgeable about miami beyond the parameters of the service. Full marks to the company. It will be a treasured memory.
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Buck30 wrote a review Aug 2019
Tempe, Arizona34 contributions7 helpful votes
The captain and his assistant were EXCELLENT! Provided plenty of info on the ride. Even had some beverages for sale at a great price. They pointed out points of interest and had great knowledge of the area. Great price as well.
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Date of experience: July 2019
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