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mySpa

Certificate of Excellence
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Address: 100 Chopin Plz, Intercontinental Miami, Miami, FL 33131-4342
Phone Number: +1 305-372-4444
Website
Description:

At mySpa at InterContinental Miami, we believe the spa experience should...

At mySpa at InterContinental Miami, we believe the spa experience should center on you and your needs. In this spirit, we present personalized downtown Miami spa treatments that will awaken your energy, instill harmony, and inspire you to achieve the perfect balance of mind, body, and soul. We offer an extensive range of massage, skin-care, body-care, and nail therapies –– all tailored to your needs, creating an individualized spa experience. In addition, our staff members are carefully selected and trained in the art of hospitality, providing you with consistent, gracious service.

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TripAdvisor Reviewer Highlights

Read all 81 reviews
Visitor rating
  • 70
    Excellent
  • 4
    Very good
  • 1
    Average
  • 1
    Poor
  • 1
    Terrible
Birthday Massage

This spa was recommended to me by a friend who lives in Miami. The massage was the best I ever had. The front staff was friendly and the atmosphere was great. You also get 3... read more

5 of 5 starsReviewed 1 week ago
Chelley C
via mobile
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81 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This spa was recommended to me by a friend who lives in Miami. The massage was the best I ever had. The front staff was friendly and the atmosphere was great. You also get 3 hours complimentary valet parking.

Helpful?
Thank Chelley C
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The smells, atmosphere and staff were simply amazing, all very welcoming and patient, as I don't speak Spanish, and with the staff I interacted it, it was their first language. They were all very good at their jobs, especially the aesthetician who did my pedicure. The only downfall of this spa, were the prices. 75 USD for a 25 minute... More 

Helpful?
Thank Buttercup0226
Candice G, Manager at mySpa, responded to this review

Dear Buttercup0226, Thank you for taking the time to share your spa experience. I'm happy to hear that you enjoyed your pedicure with your service provider and the atmosphere at our spa. I understand that the prices are a bit higher than you are use to but I'm glad you came in and enjoyed your experience with us. We hope... More 

South Florida, Florida
Level Contributor
34 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just returned this afternoon from a wonderful mani-pedi from Vanessa, who does a fabulous job and is a friendly & caring person who is as enjoyable to be with as she is a talented nail technician. The entire staff is extremely friendly and upbeat, I am always greeted warmly and offered something refreshing to drink. The spa itself is well... More 

Helpful?
Thank Adyson
Candice G, Manager at mySpa, responded to this review

Dear Adyson, Thank you for taking the time to share your spa experience and for being a loyal client. We appreciate your business. I believe I speak for the entire team when I say that you are a valued customer and we enjoy having you in for services. We look forward to seeing you again soon. Best Regards, Candice More 

Sao Paulo, SP
Level Contributor
4 reviews
5 of 5 stars Reviewed July 11, 2016 via mobile

I go to MySpa every week to have for mani/pedi and/or eyebrows and other waxing. Vanessa typically performs my services. She is a highly qualified professional with a lot of attention to detail. She can do nails Brazilian-style, removing cuticles and the like, which is hard to find in Miami. Regular nails last over 1 week. I highly recommend her... More 

Helpful?
Thank GEMT_SP
Candice G, Manager at mySpa, responded to this review

Dear GEMT_SP, Thank you for taking the time to share your experience. We are thrilled you have chosen mySpa for your nail and waxing services. We appreciate your business and looking forward to seeing you again soon. Best Regards, Candice More 

Miami Beach, Florida
1 review
5 of 5 stars Reviewed July 10, 2016 via mobile

I had Vanessa, she was amazing! I request her every time I go because she does an awesome job! Overall love the spa and services they offer!! Definitely recommend!

Helpful?
Thank han1416
Candice G, Manager at mySpa, responded to this review

Dear han1416, Thank you for taking the time to share your spa experience. We are happy that you enjoy your services with Vanessa and that you continue coming back regularly to see her. We value your business and look forward to seeing you soon. Best Regards, Candice More 

Miami, Florida
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 2, 2016 via mobile

Cindy was my therapist. She was amazing. The Spa, however, was not 100 percent. The steam room was broken. Some of the lockers were broken. The treatment area was very noisy. Lots of clangs, bangs, dongs, and voices. But, overall it was nice.

Helpful?
Thank briancandrews
Candice G, Manager at mySpa, responded to this review

Dear briancandrews, Thank you for your review of mySpa. I am happy you enjoyed your service with Cindy. I'm very sorry that several items were in need of repair during your visit and that you were not 100% satisfied with the facilities. We have since fixed the steam room and are working to rectify the other areas needing attention as... More 

Miami, Florida
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 25, 2016

This was my first time getting a massage. Michelle made me feel very comfortable and relaxed during the entire visit. Even though they want you to check in 30 minutes before to get all settled in, I was running late, but they still seemed to check me in, in less than 5 minutes. I received the April special, and I... More 

Helpful?
Thank Tiffany T
Candice G, Manager at mySpa, responded to this review

Tiffany, we are so pleased to hear that your first massage experience was comfortable and relaxing. We look forward to welcoming you again for your next visit with us. Thank you for your review and for choosing mySpa Miami. More 

North Miami, Florida
1 review
5 of 5 stars Reviewed January 20, 2016 via mobile

I was very happy with the massage I got from Suzi at mySpa. The pressure was very good and the atmosphere was very relaxing. My muscles were in good hand. I will come back soon Thank you

Helpful?
Thank lpirone
Candice G, Spa Director at mySpa, responded to this review

Dear lpirone, Thank you for your review of mySpa. I'm so happy to hear that you enjoyed your treatment and service you received from Suzi. It was truly a pleasure to have had you visit us and we hope it's not too long before we see you again! Regards, Candice More 

Hollywood, Florida
1 review
5 of 5 stars Reviewed January 20, 2016 via mobile

I had a great anniversary at mySpa. The massages were amazing and the stuff was very nice and professional. A big thanks to Suzana that made the appointment for me and my husband and arranged the couple room to make it memorable. Great experience.

Helpful?
Thank mfrancu
Candice G, Spa Director at mySpa, responded to this review

Dear mfrancu, Thank you for sharing your experience with us. I'm happy to hear that we were able to make your anniversary a memorable one! This is something that we take great pride in and our team will be delighted to know that their genuine care and hospitality doesn't go unnoticed. It was truly a pleasure to have you as... More 

Coral Gables, Florida
1 review
5 of 5 stars Reviewed January 16, 2016 via mobile

mySpa at the Intercontinental Hotel Miami has an amazing spa. I got a Hydra Facial with Susan. She's knowledgable about skin care and gives you ideas on how to maintain your skin glowing. My face felt and looked revitalized and bright. She's amazing!! Can't wait until my next month!

Helpful?
Thank alzate64
Candice G, Spa Director at mySpa, responded to this review

Dear alzate64, Thank you for your review of mySpa. I'm thrilled that you enjoyed your experience and service you received from our colleagues. We certainly ope it's not too long before you visit us again! Regards, Candice More 

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