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American WaterSports

Certificate of Excellence
Neighborhood: Coconut Grove
Sponsored by:
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Address: 2560 S Bayshore Drive, Miami, FL 33133
Phone Number: 305-856-6559
Website
Today
10:00 am - 7:30 pm
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Hours:
Sun - Sat 10:00 am - 7:30 pm
Description:

"Voted Miami's Best" by New Times. American WaterSports is your...

"Voted Miami's Best" by New Times. American WaterSports is your #1 source for boat rentals, and yacht charters. We have a fleet of brand new 2012 South Wind Boats and Luxury Yachts at guaranteed lowest rates.

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TripAdvisor Reviewer Highlights

Read all 79 reviews
Visitor rating
  • 62
    Excellent
  • 3
    Very good
  • 0
    Average
  • 0
    Poor
  • 8
    Terrible
Great customer service

Prior rental person was an hour late and nice staff hooked us up and let us keep boat out later, along with taking care of us on price. Great clean and professionally run... read more

5 of 5 starsReviewed 3 days ago
spiroben
,
Miami, Florida
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79 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Miami, Florida
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Prior rental person was an hour late and nice staff hooked us up and let us keep boat out later, along with taking care of us on price. Great clean and professionally run operation. A+++++

Helpful?
1 Thank spiroben
Coral Gables, Florida
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

American Watersports is fantastic! I've been a Blue Member at the club for the past two years. Being a member allows me to take out a speedboat (between 21 feet and 26 feet) whenever I like with very little advance notice. Even on holidays like Fourth of July and Memorial Day there is availability. I show up 15 minutes before... More 

Helpful?
1 Thank Jason S
Level Contributor
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Amazing trip on the 24' Sw! The crew is fantastic and helped us plan our trip. Beautiful and clean boat. We can't wait to go back with this company!

Helpful?
1 Thank Rishi K
San Juan, Puerto Rico
Level Contributor
60 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Upon review, I notice that there are many many complaints about the same treatment. You will be taken in, because it is a great location, the boats are nice, and the service, at first, seems to be nice. Then they hit you. The fuel options! 1, Prepay $245! when the boat will hold about $150. 2. Refuel it yourself, bring... More 

Helpful?
2 Thank JamesB191202
Adam B, General Manager at American WaterSports, responded to this review

Hello James and thank you for the kind words about our location and the condition of the boats. I’m sorry if you had an overall unpleasant experience, but calling us crooks is unwarranted. First, the fuel options are simple and I apologize if this wasn’t explained properly; prepay, refill yourself, or pay at return. The boat you took actually holds... More 

Miami, Florida
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 8, 2016

While this review comes almost 4 months after renting a boat for the day....I finally got around to writing it. Had a great day on the water in Miami. It all started with Lindsay who was super friendly, knowledgable....not to mention easy on the eyes. She gave clear direction on the boats, navigational cheat sheets....and exactly what to do to... More 

Helpful?
1 Thank nathanschy
Columbus, Ohio
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 4, 2016

We made a reservation online for the 22' Southwind boat about a month in advance but the weather forecast didn't look good for that day. We called to reschedule for the day after and they accommodated our change of plans right away. We got there about 30 minutes before the scheduled time to go over the driving instructions since none... More 

Helpful?
Thank Gabriel C
Ottawa, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 27, 2016

The staff (Rob, Lindsay), the boat, the briefing, the advice were all excellent. And then we had a great day on the water.

Helpful?
2 Thank William W
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 17, 2016

I wish I had checked the reviews before I booked here. Consistent with the other reviews, the staff tried to charge us for damage upon returning the boat. All we did was take the top down. We were told beforehand that was okay. There was damage to the propeller before we took the boat out and the staff said they... More 

Helpful?
Thank 41aeiou
Adam B, Manager at American WaterSports, responded to this review

Hello, I apologize that you had an unpleasant experience, however I feel your claims are a bit exaggerated. First, we did not overbook the boat. You made the reservation under one name then walked in and gave us another. This was also why we couldn't find your $200 deposit. We told you this other person had made a reservation for... More 

2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 9, 2015

Our Group comes from many parts of the world, and we love going out on the boats from American Watersports, however we got used to the attention and the charisma from the staff members that are not currently working there. And yes the boats are in good shape, new staff is not bad, but didn't speak spanish, or provided assistance... More 

Helpful?
1 Thank Jusmely T
toronto, canada
2 reviews
5 of 5 stars Reviewed November 30, 2015 via mobile

We rented a boat last Friday and enjoyed the experience immensely. The boat was in great shape. Lindsay was most helpful and her sunny disposition added to our day. We will definitely use them again.

Helpful?
Thank ginger2009_6

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