Day Cruises
1–2 hours
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
from
$28
per adult
Miami Tour Company
Miami Tour Company
4.5
8:00 AM - 9:00 PM
Monday
8:00 AM - 9:00 PM
Tuesday
8:00 AM - 9:00 PM
Wednesday
8:00 AM - 9:00 PM
Thursday
8:00 AM - 9:00 PM
Friday
8:00 AM - 9:00 PM
Saturday
8:00 AM - 9:00 PM
Sunday
8:00 AM - 9:00 PM
Full view
About
Voted "Best Day Tours in Miami." Travelers have shared their opinions and are impressed with the quality of this tour company.
Tours and Tickets by Miami Tour Company
Full-day Tours
6+ hours
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
from
$99
per adult
Travelers talk about
(6 reviews)
(8 reviews)
(26 reviews)
Contribute
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
1,189 reviews
Excellent
750
Very good
270
Average
75
Poor
34
Terrible
60
augustus25
Phoenix, AZ27 contributions
Jun 2021 • Couples
We did the Fort Lauderdale to Key West tour. A new, comfortable van picked us up early in the morning and drove us to Miami to meet the bus. The bus seemed to be pretty brand new, a double decker with spacious seats that were about as comfortable as any bus seat can be for a long trip. Made several stops at Miami hotels to pick up participants. Pretty standard for anyone that does bus tours with hotel pickup., then off to Key West. One stop in the Northern keys at a McDonalds for people to use the restrooms or to try and grab a quick bite, long lines so hurry. Arrived in Key West at about 11:30 and we’re told to be sure and be back at the bus at 5:30. Guide had touted several tours to do in Key West such as snorkeling, glass bottom boat and hop on hop off trolley. They sold tickets for all upon arrival in Key West. Six hours is plenty of time to spend there. We had already arranged tickets for the trolley so we spent time doing that, had a long late lunch and still had plenty of time left. It was pretty hot out and our guide let people who returned to the parking lot a bit early to get on the bus, out of the heat. Very appreciated. Made for a long day, most of it spent on the bus traveling, but it was nice not having to do the driving and worrying about finding scarce parking in Key West. I highly recommend these folks.
Written June 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kishan Gill
London, UK6 contributions
Nov 2022 • Couples
Excellent customer service from Monica at Miami Tour company. We organised a trip to key west . It was a once in a life time experience all the more enjoyable as we had a fantastic tour guide in Angel who was very accommodating and we enjoyed listening to his insights about Miami and the keys.
Angel also took us to the African queen boat in key largo from the Hollywood movie classic which was definitely one of my favourite moments.
My thanks to Michelle for keeping us in the loop when we arrived in Miami. You can’t go wrong with the Miami tour company, I highly recommend them.
Angel also took us to the African queen boat in key largo from the Hollywood movie classic which was definitely one of my favourite moments.
My thanks to Michelle for keeping us in the loop when we arrived in Miami. You can’t go wrong with the Miami tour company, I highly recommend them.
Written November 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rerBellevue
Bellevue, WA329 contributions
Jan 2022
We did the tour that went into the bay past celebrity homes and by the commercial port. The tour was fine, and the commentator was excellent in both english and spanish. My only problem was that the tour was advertised for 90 minutes, when in fact it was barely 70 minutes. Maybe they count the time that they load up the boat.
Written January 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sophia P
Dubai, United Arab Emirates4,467 contributions
Feb 2020 • Couples
We did the 90 minute boat tour. Found it disorganised queued for ages go get on as they were taking photos and trying to sell you them. Then once on it was really busy. Old boat very cold. Terrible acoustics. Then they tell you to enter the raffle but they don’t tell you it’s another marketing ploy to sell you holidays. It rained and wasn’t very interesting only good thing was the guide he was quite funny and made it a little more interesting. Yes you see a few famous houses and the port big Def not worth the money though.
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 936sophiap,
I apologize you didn't have a better time. Boarding the boat should have been more organized and I feel bad about the acoustics and the weather. I will contact my partner today and make sure the acoustics are working properly.
Again, sorry we let you down.
Hope you come back and give us another try.
Kind regards,
Michelle Moore
Owner/Operator
Miami Tour Company
Written March 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dillon R
1 contribution
Aug 2023 • Family
This was the worst experience I have ever had, I was sent a confirmation email the day prior filled with false information about the trip saying our bus would be stopping at a Mcdonald's in Key Largo (It didn't stop there it stopped at a McDonalds in Tavernier) and the number on the email to call if we need help isn't open till after 9 am. We were told to be at the pickup location by 7:15, I texted and called every number provided to us to let them know we would be 2 minutes late, we got there at 7:17 and waited in front of the hotel. The diver took a picture of the door supposedly at 7:22 (while we had still been standing there) and then placed a 5-second phone call to me before driving off. We attempted to board another bus that was going to the same location and got kicked off that bus saying we didn't pay for that one, there was no attempt to help us. We booked a Lyft to Key Largo (The Mcdonald's the bus was supposed to stop at), and this cost us an additional $78. When we arrived we got a call from the driver claiming that he left the Mcdonald's in Tavernier 30 minutes prior. We had then been left with the option to either bail on the entire day or take another Lyft to Key West to meet up with the tour. We booked another Lyft costing $230 this time to get to Key West. Upon arriving the driver sent us on a wild goose chase to meet up with him which we finally did. Once we boarded the boat for the snorkeling trip it got even worse. The entire boat got in the water at the snorkeling spot and got stung by over 100 jellyfish, the crew treated the entire tour very poorly with a "suck it up' attitude on the way back. Once we got back to our hotel I emailed this company only to receive a string of emails from the owner saying I'd have to reach out to Expedia and its not their fault at all, I even pointed out the fact that they never had us sign a liability form either. On top of all of this, they claim to be BBB accredited on their website, but they are not.. clearly.
Written September 14, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Dillon, we understand it is truly frustrating when your Lyft ride cancels last minute making you late to the pickup location. This is why we provide an after hours number on the confirmation. It's not clear to us why you didn't call that number. Instead, you chose to pay a lot of money chasing the bus all the way to Key West. In 20 years, we never had anyone do this and would never recommend anyone else do this. Your entire experience was frustrating due to the fact you missed the bus. Once again, I am sorry this happened. Yes, we finally asked you to reach out to Expedia because you booked with them and they had your payment.
Written September 21, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tadpole City
1 contribution
Aug 2021 • Family
Buyer beware. No refunds even if there is no place to sit on the tour. Also.when you buy from Miami Tour Compsny you are NOT working with the company who actually gives the tour so they will take NO responsibility.
Your ticket is worthless. The actual operators will make you wait in line to buy a real ticket. If you get off the boat they will just laugh at you because they already got the money.
It is hard to believe operators like this remain in business.
Your ticket is worthless. The actual operators will make you wait in line to buy a real ticket. If you get off the boat they will just laugh at you because they already got the money.
It is hard to believe operators like this remain in business.
Written August 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan B
2 contributions
Aug 2023 • Friends
The trip from FT Lauderdale was amazing. Manny our driver, and Louis our tour guide were exceptional. They really took time and care with everyone to make sure everyone was pleased. Wonderful trip, well organized. Had so much FUN
Written August 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joseph Q
Matthews, NC37 contributions
Jan 2018 • Solo
This was a great tour of South Beach, Wynwood Walls, and Calle Ocho. I was contacted the night before to confirm the details of the tour. The bus picked me up at my hotel in South Beach. The driver was Barnabee Bodi who did a great job of navigating and parking the bus in the challenging Miami traffic. Tour guide Hernan Acciarressi did a fantastic job of explaining the history and background of sites along the tour. Both were friendly and personable and did a great job of looking after the safety of people on the tour. Water was provided. The tour was very well organized and began with a walking tour of South Beach including the Versace mansion. Next we went to tour the Wynwood Walls area and concluded the tour in Little Havana with lunch at La Carreta and ice cream at Azucar. The tour lasted four hours and the schedule was just as described. I was dropped off at my hotel. Miami to the Max is a great value. I highly recommend the tour for anyone interested in an overview of the Miami area.
Written January 19, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HIP2004
Singapore, Singapore1 contribution
Mar 2015 • Family
I had booked transport from the Ritz Carlton at South Beach to Orlando Disneyland and the pick up time by the bus was supposed to be 6.00am. We waited for more than an hour, the bus DID NOT SHOW UP and Miami Tour Company not only did not compensate us for additional costs incurred, they even REFUSED A REFUND!
Both my young daughter and I waited from 5.45am for the bus, the road was in full view at all times. The doorman at the Ritz Carlton was with us as well looking out for the bus with us on Lincoln Road.
At 6.10am, I asked the hotel reception to call the number provided. The operator called the bus driver and said the bus would arrive in 10 mins.
At 6.25am, still no sight of the bus. The Ritz Carlton reception called again and was told that the bus was enroute and that we should just wait.
At 6.50am, there was still no sign of the bus. The hotel called again and we were told that THE BUS HAD LEFT WITHOUT US!!!
Both we and the hotel staff were all appalled that this could have happened. The staff at the Ritz Carlton were excellent and was even trying to find a way to get us to where the bus was....wherever that may be, but we were told the bus was already on its way to Orlando – WITHOUT US!
At 7.15am, my husband and the operations manager of the Ritz Carlton spoke to the office for a solution. None was offered except to put us on the 2.30pm bus or the next day because the bus left us behind! This was not an option as my hotel and tickets in Disneyworld were already booked and paid for.
My mobile number was on the order form. Both the operations manager of the hotel and my husband left their numbers for their staff to call us back to resolve this matter. We never received any calls. When I wrote to the company a day after, Michelle replied to say it was the first time she heard of the matter.
As a result of the NO SHOW by Miami Tour Company, we had to incur the cost of US$703.30 by hiring a private car to take us to Disneyworld. We were running on a tight schedule and could not afford to lose the day in Orlando as our tickets and hotels were already paid for.
Miami Tour Company claimed that the bus did arrive and picked up 2 passengers from the hotel. However, conveniently, for that particular day:
- it so happened that the bus did not have the GPS
- the passengers that they claimed to have picked up did not have a date or time stamp.
In short, the company had no evidence that the bus was indeed at my hotel.
On my part, I had several witnesses from Ritz Carlton hotel (I had even provided the names of the relevant staff for verification), that we were at the required location for more than an hour with full view of the road but no bus arrived.
I am stunned that, not only did they not compensate us for the extra costs that we incurred, they even REFUSED A REFUND! I would never have thought that this could happen in the US.
Both my young daughter and I waited from 5.45am for the bus, the road was in full view at all times. The doorman at the Ritz Carlton was with us as well looking out for the bus with us on Lincoln Road.
At 6.10am, I asked the hotel reception to call the number provided. The operator called the bus driver and said the bus would arrive in 10 mins.
At 6.25am, still no sight of the bus. The Ritz Carlton reception called again and was told that the bus was enroute and that we should just wait.
At 6.50am, there was still no sign of the bus. The hotel called again and we were told that THE BUS HAD LEFT WITHOUT US!!!
Both we and the hotel staff were all appalled that this could have happened. The staff at the Ritz Carlton were excellent and was even trying to find a way to get us to where the bus was....wherever that may be, but we were told the bus was already on its way to Orlando – WITHOUT US!
At 7.15am, my husband and the operations manager of the Ritz Carlton spoke to the office for a solution. None was offered except to put us on the 2.30pm bus or the next day because the bus left us behind! This was not an option as my hotel and tickets in Disneyworld were already booked and paid for.
My mobile number was on the order form. Both the operations manager of the hotel and my husband left their numbers for their staff to call us back to resolve this matter. We never received any calls. When I wrote to the company a day after, Michelle replied to say it was the first time she heard of the matter.
As a result of the NO SHOW by Miami Tour Company, we had to incur the cost of US$703.30 by hiring a private car to take us to Disneyworld. We were running on a tight schedule and could not afford to lose the day in Orlando as our tickets and hotels were already paid for.
Miami Tour Company claimed that the bus did arrive and picked up 2 passengers from the hotel. However, conveniently, for that particular day:
- it so happened that the bus did not have the GPS
- the passengers that they claimed to have picked up did not have a date or time stamp.
In short, the company had no evidence that the bus was indeed at my hotel.
On my part, I had several witnesses from Ritz Carlton hotel (I had even provided the names of the relevant staff for verification), that we were at the required location for more than an hour with full view of the road but no bus arrived.
I am stunned that, not only did they not compensate us for the extra costs that we incurred, they even REFUSED A REFUND! I would never have thought that this could happen in the US.
Written April 8, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
todarcie
Folsom, CA78 contributions
Jan 2014 • Couples
This company has horrible reviews on Yelp. I wish I would have read those first. I booked this tour online. I was encouraged by the positive reviews(on Trip Advisor) and the "bad weather guarantee". I was very excited about the tour because we were going to be in Miami for one day before our cruise. Beforehand I checked the weather in Miami, the forecast called for rain. I called concerned that I would be in a boat in the rain, this did not sound fun to me. I was Told by a very rude women that there is "quote such thing as a rain coat". I was told the tour is only cancelled if there is a hurricane! I do not want to be in a boat in the rain and if it rains they will not let me cancel and give me my money back. I let her know I was really disappointed by this. I was treated horribly by Michelle.This women named Michelle told me she was in charge of customer relations. Having her in charge of speaking to customers in a rude, hostile, argumentative manner is a poor business choice made by this company. I would never have booked this tour if I would have known I would be forced to take it rain or shine so I felt compelled to warn others that is the case. If your idea of a vacation is being in a boat in the rain then book this tour if not I would not.
Written January 8, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
larryw4405
Cookeville, TN239 contributions
Do you have luggage storage at Bayside Marketplace for $28 Miami Boat Tour?
Tadpole City
1 contribution
I don't know about luggage storage as I am not returning to this tour company. As per my review I suggest you find another tour.
travelon275
Windsor, Canada45 contributions
I wondered how well Miami max tour worked with disembarking a cruise ship (Miami) in the morning and having a late night flight.
Gus Moore
Miami, FL15 contributions
Hi travelon275, just saw your question. Sorry for the slow reply. The Miami To The Max Tour works great for cruise ship passengers. The half-day tour ends at 2pm. Combo tours end at 5:30 PM. The ending point is at Bayside Marketplace, which is 25 minutes from Miami Airport. The flat rate is $22. Fort Lauderdale airport is 50 minutes away from Bayside. Please come join us!
Feedback on the trip to keywest organized by miami tour company
B H
Roseville, CA257 contributions
It depends what your expecting. If you want to see some parts of Miami that you didn't know exist or ideas where to go later then its worth doing or if you want to waste a day why not. Its a fairly reasonably priced.
SMB70
7 contributions
Hi
Do you make a stop for breakfast on the journey from Miami to Key West day trip?
Thanks
Sue
MIAMI TOUR COMPANY
Miami Beach96 contributions
Hi Sue, my name is Michelle from Miami Tour Company. The bus stops for a 30-minute meal break in Tavernier at about 9am. There is a McDonald's, CVS, and grocery store nearby where you can get something to eat. Let me know if you
Did somebody did the Orlando 1 day tour to Disney World with this company? How it was ?
Thank you
Stephanie B
2 contributions
Do you pick up at the Royal Palm in South Beach?
Looking at booking for tomorrow.
Thanks
MichelleMoore
Miami, FL12 contributions
Hi Stephanie,
Thank you for sending us a message. Unfortunately Tripadvisor is a bit delayed sending us an email; we just received it.
We do pickup from the Royal Palm for all our tours.
Let me know if I can assist you further. We are in the office all day.
Kind regards,
Michelle Moore
Owner
Miami Tour Company
longtimeSF
SF Bay Area
Is the cost of the taxi ride to Miami Airport after the Miami to the Max tour included in the cost of the tour?
superscorer0268
Hastings, UK85 contributions
No, it isn't but they will hold all your luggage in the coach during the course of the tour and make sure there is a taxi you can take to the airport at the end, which you will have to pay for separately. It is about a 20 minute drive from Miami port to the airport.
SorayaGB
Buenos Aires, Argentina7 contributions
Hola. Somos dos adultos, vamos a estar en Miami y queremos hacer el One Day tour a Orlando, a Magic Kingdom. Podrían explicarme como funciona y si al momento de realizar la compra nos llega el voucher de Disney para poder acceder a los Fast Pass. Muchas gracias.
MiamiTourCo
Miami Beach, FL1,539 contributions
Hola Soraya,
Gracias por comunicarse con nosotros!
El precio es $207 por persona incluye transporte Ida y Vuelta mas la entrada al parque.
Tambien puede reservar por telefono , llamando al 305-260-6855.
Si tiene mas preguntas, dejeme saber.
Mirna Arce
305-260-6855
Javi Jara
7 contributions
Hola! Me gustaría saber si tienen un tour desde Miami a Orlando que incluya transporte, hotel y la entrada al parque, Que sea de 3 o 4 días.
Saludos!
MichelleMoore
Miami, FL12 contributions
Hola,
Gracias por comunicarse con nosotros. Espero que se encuentre bien!
Si, ofrecemos un tour de varios dias que incluye incluye todo lo que aparece a continuación:
- Transporte ida y vuelta desde Miami y Fort Lauderdale
- Alojamiento en hotel Economy, con desayuno continental
- Transporte diario a las atracciones
- Entradas de atracción por persona, 1 atracción por día
Para poder darle una cotización del viaje, necesitaría saber algunos detalles sobre su grupo. ¿Puede contestar las siguientes preguntas?:
¿Cuantos pasajeros hay en su grupo? ¿Hay menores entre las edades de 3-9 años?
¿Que parques desea visitar? Usted puede elegir cualquiera de estos parques temáticos: Magic Kingdom, Epcot, Hollywood Studios, Animal Kingdom, Blizzard Beach, Typhoon Lagoon, Aquatica, Universal Studios, Islands of Adventure y Sea World.
¿Cuando estaba buscando viajar?
Una vez que tenga esa información podré enviarle una propuesta con todos los precios y detalles.
Si tiene alguna pregunta, no dude en contactarnos!
Miami Tour Company - All You Need to Know BEFORE You Go (with Photos)
Miami Tour Company Information
Excellent Reviews | 213 |
|---|---|
Very Good Reviews | 112 |
Miami Tour Company Photos | 328 |