Time of year
Geraldo D wrote a review Apr 4
Yonkers, New York1 contribution
If I could give this place 6 stars I would. Very friendly & welcoming staff. We did not have a reservation but Jordan made it possible for us to get 2 Jet-skis within the hour without issue. The highlight of my vacation & will definitely return.
Date of experience: April 2021
Tom Greene wrote a review Apr 4
Brand new Yamaha Waverunners! Me, my wife, and our daughters had a great time! The staff is very friendly and helpful! We will definitely do this again!!!
Date of experience: April 2021
Chuck P wrote a review Oct 2020
Tucker, Georgia4 contributions
These guys have great equipment that works for all experience levels. They’re friendly, professional, and really go out of their way - They even lent me a watch. Follow the rules and have a blast like this mid-life first timer did! I can’t wait to rent from here again.
Date of experience: October 2020
Geoffrey L wrote a review Jul 2020
i was there on 7/28/2020, my friend and I saw the $59 advertisement and thought it would be a fun thing to do. Once we arrived, we went up to the counter to check-in. They provided us with paperwork to sign, as well as the study guide for the water test in order to drive. While on the water, there were several other jet-skis out there, which were producing waves. As my friend and I had stopped to see how much time we had left, one of the waves pushed her jetski's front end into the side of mine. This created a small chip in the paint. When we returned they looked at the ski and said that they would go see how much they were going to charge me. Angela then came back with my total, $480. I was told this fee was to cover the repair,as the jetski would need a whole carbon fiber repair. She charged this to my card that purchased the rental. After she billed me, I tried to get a print out of everything for my records. I asked for her to write a note saying "this will be repaired out our convenience", a copy of the bill for the repair, and a copy of the paperwork that I had signed. I was told no to all of these and told that I would get an email. The only email that i got was just a email showing my total for the damage and the ski rental ($76 and $481). It was apparent that there were numerous other scratches on these skii's that were not repaired. I would never use this company again, nor would I recommend anyone to ever use them. DON'T BE FOOLED BY THE $59 AD. They will get your money some how.…
Date of experience: July 2020
Response from CaptHW, Manager at Johns Pass Waverunners
Responded Jul 29, 2020
Sorry you were involved in a minor accident causing damage to the rental equipment. Repairs to any expensive equipment or vehicles usually does not end up being cheap. This is why we stress during safety instructions to never be within 100ft of another vessel. Unfortunately accidents do happen and repairs have to be made. Charges for fiberglass repair and paint were collected and finalized. Emailed receipt was provided. As far as the hourly charge of $59. This is the early bird rate at 9am everyday. This does not include sales tax or the charge for a temporary boaters license because you did not have one. Temporary Boaters license is offered for $3 plus tax. Looks like you also booked online and paid a minimal booking fee for this service to a third party online. No false advertising here!
Sally wrote a review Jul 2020
Evansville, Indiana5 contributions1 helpful vote
First experience with jet skis. Everything was explained well and we were comfortable operating them. The ocean was really rough but overall it was great fun. We would come back again.
Date of experience: June 2020