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Big Toho Airboat Tours
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163Reviews2Q&A
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Önundur J wrote a review Jan 2020
Keflavik, Iceland6 contributions2 helpful votes
One of the highlights of our trip to Florida. Got to see wild gators, snake and the wildlife at the lake. Experience that will last.
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Date of experience: January 2020
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catsuephi wrote a review Jun 2018
Centerport, Pennsylvania15 contributions1 helpful vote
After making a reservation for 11 we were called to say our time was moved back, because the previous tour was still out, finally to be called to inform that the boat was broken down and was taken to a mechanic. So what was the story, really? Immediately called credit card company to be sure we weren’t scammed and our card wasn’t charged. Did I mention the owner wasn’t sure of his business address, and asked us to meet in a public park? Wish I would have read others reviews. ZERO stars, and thanks for wasting out irreplaceable vacation time!
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Date of experience: June 2018
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dkay16133 wrote a review Apr 2018
Amissville, Virginia1 contribution
We had planned a Florida vacation recently. Three of us purchased Groupon's for a Big Toho Airboat tour. Tried approximately 8-10 times to book a reservation. Calls go to voice mail that is full. Went to their website and it was no longer in service, although I see it is up and running now, but still no answer on their phone. Finally decided to drive to the address on the voucher only to find out it was a gas station. The attendant at the station said it was the pickup location for Big Toho and that he was unable to help us. BOTTOM LINE ... we are out our money!!
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Date of experience: April 2018
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ariggenbach wrote a review Apr 2018
Orlando, Florida1 contribution1 helpful vote
We tried 3 times to honor a trip we booked via Groupon. I found out the first trip was cancelled since I called the day before to verify. We were on our way there for the second time and they called to cancel due to mechanical issues. The third time we drove the 45 minute drive and Jamie does show up, only to say they have to cancel due to mechanical issues yet again. No surprise, after 2 emails to work on a refund (which she initiated) I've heard nothing and lost our money. Complete sham- don't ever use!
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Date of experience: February 2018
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LauraZeman wrote a review Apr 2018
Celebration, Florida20 contributions15 helpful votes
ZERO STARS. We are sitting here at the gas station where you are to meet. Nobody from Toho showed up. Calls go to voice mail that is full. Attendant at gas station (who is not affiliated with Toho) say a Toho has not shown up lately. Another group is also waiting here. Toho has our money. We were told to show up NLT 10:30 for 11:00 tour. We left the meet up station at 11:00. They have my phone number. No call. Nothing. Ripped me off of my my money and vacation time. NEVER RIDE WITJBJG TOHO@
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Date of experience: April 2018
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