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Horrible. The boat we rented was in terrible condition and barely seaworthy. Lots of damage. No VHF, no gas gauge, duct tape instead of a gas cap. Employees were rude overall, despite that, they will ask you at final check in to give them tips. When I said I felt I was deceived into purchasing a non-refundable damage waiver, I was hung up on. If you are going to the Keys to have an enjoyable time, I'd avoid All Aboard Boat Rentals. Things can turn miserable quickly.…
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Date of experience: July 2021
1 Helpful vote
Helpful
Place is awful sent us out in 25’ boat with an anchor that was bent and was designed for a much smaller boat. Then told me I didn’t know what I was talking about. Needless to say, no snorkeling or fishing because we couldn’t anchor. Bravia and Butthead in the office suck. Dockhand was awsome.…
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Date of experience: July 2021
1 Helpful vote
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Didn’t even want to give them one star!!!! The people working inside two guys were completely rude and arrogant as could be!!! We had to cut our trip short by four hours because anchor would not hold boat!! The one guy working inside said an anchor is a anchor, not true it was too small for the size of boat!!! Take my advice and NEVER use this business at all!!!!I have never in my life been treated like this by a business before!!! I own a boat and this was the worst boating experience ever!!!…
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Date of experience: July 2021
1 Helpful vote
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We rented a 266 SeaFox that was supposed to be a "NEW BOAT" for a week for $3000. The radio didn't work, no out riggers, no misters, barely a 100ft of anchor rope. The boat couldn't get on a plane due to so much crap underneath the boat that was causing a terrible drag. The stearing was off and needed hydrolic fluid. They're excuse was they have too many boats to maintain properly!!!…
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Date of experience: June 2021
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I rented a boat for 1 day and hired Capt. Elio, a guide that Steve in the office recommended who he said previously worked for them, with the understanding that we would be fishing for grouper and yellow tail tuna. The boat barely made it about 5 miles from the dock before it began malfunctioning due to poor maintenance and so we hobbled to the reef and we were stuck there for about 45 minutes for them to bring a replacement boat. Both boats were in poor condition with parts literally falling off while traveling. I brought fishing rods suitable for game fish and was surprised that the guide, who was supposedly supplying the equipment, brought rods that were more suitable for rock fish. When I questioned him he said we were fishing for yellow tail snapper, not tuna, and we also would not be fishing for grouper. As it turned out he was not even able to find the smaller fish and no fish were caught the entire day. At the end of the dismal experience they tried to hit us up for $100 fuel charge that had not been disclosed. There are plenty of choices for renting boats in Marathon - I would steer clear of this outfit!…
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Date of experience: May 2021
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