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I am Capt. Kevin Johnsen owner/operator of FKRA. I am a 33 plus year Middle Keys resident and have a great understanding of the desires and needs of my customers. My business caters to nearly everybody by building custom trips for all interests and...more
All reviews captain kevin snapper custom trip sand dollars fishing trip ideal conditions catch fish yellow tail great captain his customers big sharks great trip fishing techniques sand bar knew exactly where wealth of knowledge lazy days
I've chartered with Kevin a few times (until now fishing. This was our first lobster trip) and I am having a hard time coming up with superlatives for how professional and hard working he is. He really, genuinely means it when he says that he...More
Long overdue review. Currently planning a trip again to the keys and want to book through this charter again... just realized I never left one here. Our trip was back in March of 2017.
Got in contact with the Captain a day or 2 prior...More
I have booked with Kevin Johnsen of FKRA for multiple prior trips to the Florida Keys. We booked Kevin for a family snorkle/fun trip on Sunday 7/29/18. This is the 1st trip that we had on Kevin's new boat (I believe Kevin moved up from...More
Kevin is a great captain that knows everything there is to know about fishing in the keys. We did a full day off shore trip and Kevin put us on fish immediately. We started out looking for birds to troll for mahi. Kevin is great...More
My 13yo son and i had a great experience with Captain Kevin! He was very clear prior to trip on his website how to prepare for our adventure. Kevin is very knowledgable and passionate about his profession. A few times he was frustrated with my...More
Went out with captain Kevin for a day of shark fishing last week with my son.
Captain Kevin's enthusiasm was inspiring. It was his goal in life to make sure my son had a great day of fishing and he succeeded. The little dude is...More
Talk about fish on, Kevin is an expert and every cast is fish on. At first I was weary, but it only took him to cast once and we were all fish . 6 passenger kids from agres 10 to 12. My son caught a...More
I have NEVER wrote a review but I feel like this one deserves one. We booked a half day trip fishing with my husband and our 13 and 11 yr old daughters. Kevin the captain was very organized, patient, and helpful. We found out the...More
There were 6 of us on this trip deep sea fishing. It was a first for a couple of us. Kevin did a great job keeping us busy and teaching us what to do. We caught a ton of yellowfin tuna and a few bar...More
Response from kjgophish | Property representative |
Hi Mark, I'm the captain. The answer you're fishing for is Yes to some degree. I have an attitude of caring and I take full responsibility for my words and actions. What you see in my review replies is me caring. I have... More
Hi Mark, I'm the captain. The answer you're fishing for is Yes to some degree. I have an attitude of caring and I take full responsibility for my words and actions. What you see in my review replies is me caring. I have good communication with my customers and provide as much information as I can to ensure my customers can make an educated decision for the best activity for their group. A boat in the ocean is not for everybody. I'm on a boat with strangers under unfamiliar conditions to most of my customers. I have to take exceptional care of my guests because of this reason alone. I have a very short period of time to make my trips successful under any type of condition for a wide variety of activities for every kind of person. Sometimes I get a group not suited to the activity. I understand that. It's my job to make a fun successful trip. I do that well. Not 2 star quality or a 2 star effort. Sometimes some trips don't go well and I make up for it in one way or another. The day I mess up my trip and earn a bad review on here, I will own it. I just won't tolerate a customer that I go the extra mile for, that does not communicate any issue with my fishing style or behavior on my trip go online to hurt me after having a successful fishing trip despite anything. They got a nice price break because they didn't complain on the trip because I felt empathy for them, not for what I did wrong. I work with all of my customers to make sure they walk away happy because this is my business. I know how damaging an online review can be and I take this seriously. It's incredibly frustrating helping people and having them turn around and hurt you. I'm running 200-250 trips a year Mark. Low ball 800 people annually on my medium size boat multiplied by 5 years in business. 1 bad review out of all of those people hurts me significantly on TripAdvisor. That's my horrible reality. That's not attitude. I fight for everything I have earned. And about the Facebook observation, many of my customers "friend" me on Facebook after they go on a trip with me. I also take and post their pictures so it helps in sharing, especially when they send me pics of what they are catching wherever they live. I become friends with my customers from bonds created on 1 trip. I hope this gives you some helpful perspective.
Response from kjgophish | Property representative |
You are more than welcome to invite whomever you wish along, but my trips are private to avoid any possibility of conflicts among my groups. I have all the challenges I can handle day to day making everything work as it... More
You are more than welcome to invite whomever you wish along, but my trips are private to avoid any possibility of conflicts among my groups. I have all the challenges I can handle day to day making everything work as it does. Expecting 2 groups of people on vacation to show up at the dock on time, prepared, and have the skill level and interests shared is nearly impossible. My trips/rates offer the most bang for the buck and that is the best I can do for my customers. I hope you understand.