The Kayak Shack
The Kayak Shack
5
Waterskiing & JetskiingEco ToursGear RentalsKayaking & Canoeing
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles445 reviews
Excellent
400
Very good
33
Average
6
Poor
1
Terrible
5

Darren C
Miami, FL1 contribution
5.0 of 5 bubbles
Sep 2020 • Family
This review comes after a total of four visits to Robbies. I live in downtown Miami, and HIGHLY recommend to locals and visitors alike that a trip to Robbies and getting out on the water is a must. I took a kayak the first time out which was nice, but I switched it up to jet ski tours with my eight year old daughter.
Jeff (tall Jeff....there are two Jeff’s) has been our tour guild for the past couple of trips. Every interaction with staff has been extremely pleasant and professional.
Plan on making an entire day of a trip to Robbies. Show up early to test your reflexes while hand feeding massive tarpon, take a two hour tour around beautiful Islamorada on a jet ski skimming along blue waters, and grab a bite at “The Hungry Tarpon,” the food there is surprisingly good!!!!
Written September 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Griffins-32751
Orlando, FL5 contributions
5.0 of 5 bubbles
Jul 2021 • Family
Parker was an awesome guide. He made us feel very comfortable especially as my 18 year old was driving a JetSki for the first time. We got some history, snorkeled in a nice spot and even got to see 3 dolphins come pretty close to us. It was wonderful. I definitely recommend the 2-hour option. One hour would have been too little. It was nice to have a guide and just sit back, relax and enjoy the ride. Also you get an all day access pass for Kayaking with this booking and you don’t have to use it the same day.

Stevie was very helpful on the phone to sign us up! He also suggested my 18 year old take the boating license test for $10. The license is in effect for 12 months, that was great advice and well worth the cost.
Thanks to all for a great experience!!
Written July 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Regina L
Philadelphia, PA1 contribution
5.0 of 5 bubbles
Aug 2023 • Couples
We did the Jet Ski tour and it was amazing .Over 2 hours of Cruising the Bay with some really cool Snorkeling in between. To top it all off we encountered a school of Dolphins jumping out of the water 20 feet away from us. The guide provides some really interesting facts about the waters and small islands. I highly recommend and it has a really cool tiki bar and restaurant with some small antiques stores when you first arrive
Written August 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ian W
1 contribution
1.0 of 5 bubbles
Nov 2022 • Couples
Didn’t actually get to kayak. Their website still advertises a “sunset tour” I called about 2 months before my trip to ask about it and they said the “tours” were self guided and that we could just show up. So on our last day I showed up around 2:15 before sunset (website says leave 3-2 hours before sunset) and I was told we could not go out and that all kayaks had to be returned by 4:30 which was over 2 hours before sunset and the person at their shop said he’d never heard of them doing a sunset trip. I looked through other reviews and I see the last review mentioning the sunset tour was in 2018 and it was a guided tour. So I guess they don’t do it anymore. Very disappointing that they haven’t updated their website. Since it’s our last day here we won’t get to kayak now.

I would definitely come back to try it, so this review is more so no one else shows up expecting a sunset tour.
Written November 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mike K
2 contributions
5.0 of 5 bubbles
Jan 2023 • Family
Good trip. Jet ski is actually pretty quick, top out at 50 and on water that feels fast. Saw dolphins, guide stopped and let us check them out. Snorkeled in Atlantic side millions times better then gulf side. Tons of fish, water felt great. Recommend putting towel in jet ski. It got a bit chilly after we where wet in water driving back at 45/50 mph.
Written January 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ALAN D
1 contribution
5.0 of 5 bubbles
Aug 2023 • Family
A truly amazing experience on the jet ski tour with Oscar.
Oscar is a diamond of a tour guide. He was always so very helpful and patient whilst also allowing us freedom to experience the full potential of the jet ski. The mangrove elements were a highlight but honestly the whole hour long excursion was something very memorable.
It felt a wonderful way to see the Florida Keys at their very best.
Thank you the Kayak Shack and for thank you Oscar!
Written August 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Owen Feeney
Estero, FL1 contribution
5.0 of 5 bubbles
Jun 2023 • Family
We took the 1 hour tour with Oscar. He thrilled us the entire ride. We had so much fun. We will be back again. If you are a pack rider we had the skis full throttle several times. We went through mangrove tunnels, rode along the highway and out in backcountry. Great time
Written June 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jason F
Murfreesboro, TN10 contributions
3.0 of 5 bubbles
Jul 2020
Kayaking through the mangrove tunnels was fun.

When we rented we were told we could go to Indian Key and snorkel, but not get on the island due to the park being closed related to COVID-19 on July 4th weekend; then when we got the kayaks we were told we were not allowed to go ocean-side at all that day.

The only wildlife we saw were jellyfish and a few small crabs on the branches. There were not any good places to get out and swim to cool off.
Written July 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MLM
2 contributions
4.0 of 5 bubbles
Jun 2021 • Friends
Awesome customer service! Very cool ambiance! The jet ski tour was good. Would not recommend for brand new jet ski drivers. Will have more fun if you are comfortable driving a jet ski. Had some beginners on trip and they ended having to be taken back which prevented rest of group from snorkeling in a prime area because the group would have run out of time. Would definitely go back!!!
Written June 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Laura B
Greensboro, NC6 contributions
1.0 of 5 bubbles
Apr 2021 • Family
So disappointed! Had scheduled a trip for the JetSki tour three weeks ahead of time. When scheduled I did not receive a confirmation number nor did they take my credit card. The woman on the phone, who seemed in a hurry, told me they do not do this. She assured me she had our reservation and his show up 15 minutes before hand the day of. I called the day before just to confirm and she did not have me down.Nor could they fit us in. Very disappointing as this was our one big outing we were treating the kids to and have been looking forward to it all week. I spent the afternoon trying to book somewhere else but of course could not get in. I would book somewhere where they would give you a confirmation number or take your credit card. Woman on the phone was not very apologetic nor did she try to help me find a solution. She just kept telling me she could not hear me, which I know is not true because I had made many phone calls from that location it was heard just fine.
Written April 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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