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Review of: Scuba Diving Guided Tour from Big Pine Key
Traveling from Wisconsin, our group was excited about our scuba diving experience and booked our reservation months in advance. On the day of the dive, we drove 30 minutes to get to the pickup location and arrived 15 minutes prior as we were instructed (12:45 pm). When we didn't see anyone from Try Scuba at the location we called to make sure we were in the right place (went to voicemail). Our scheduled time came and went and still nothing so we called again. Using the same number we sent a text and finally heard back only to be advised that our dive was canceled due to illness with the crew. While we can understand a dive being canceled for that reason we can not understand why no one notified us in advance. We felt that was very unprofessional and inconsiderate of our time. They did provide a full refund, but would not rebook or recommend them.…
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Date of experience: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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This was a great outing for my teens 18, 18, 14 & 13. They’ve wanted to dive - but was worried about the commitment if they didn’t like it. Was a trial run - they loved it! Saw really neat fish, coral and an eel or two!
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Date of experience: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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What a great experience! Donald was our instructor and was fabulous! We was very patient and understanding. My anxiety kept increasing while learning how to scuba correctly but he was calming which led to me being successful. I would highly recommend!!!
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Date of experience: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Review of: Scuba Diving Guided Tour from Big Pine Key
Key West scuba is a third party booking company masquarding as a dive operator. Their web site advertises dive trips, dive courses and learning to dive. If you book trough the, they transfer your booking to a dive shop; however, if you need to cancel or change, they will not refund any deposit. They never state they are not the dive shop and their web site presents as a dive shop web site. They should be put out of business. I cancelled a booking with them, 3 week prior to the dive, when they were not able to answer questions regarding the dive location and where to meet. Something every dive shop would happily do for a customer. Again stay awasy fro Key West Scuba…
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Date of experience: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Great introduction and instruction to Scuba Diving. The instructor was on site and ready to begin as soon as we showed up. The specific instructor called and e-mailed me before the scheduled date to discuss details of the party and some changes needed to be made due to the age of the teenagers. As far as the Scuba Diving went, we all felt safe and well taken care of. Unfortunately, the weather and water were a bit cold and the conditions were cloudy, but that's the luck of the draw. If you do have your own wetsuit, suggest bring it. Even for a second layer underneath their wetsuits. Shivering in the cold water sucks. …
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Date of experience: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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