Jala Spa

Jala Spa, Key West: Hours, Address, Jala Spa Reviews: 4/5

Wednesday
10:00 AM - 5:30 PM
Thursday
10:00 AM - 5:30 PM
Friday
10:00 AM - 5:30 PM
Saturday
10:00 AM - 5:30 PM
Sunday
10:00 AM - 5:30 PM
About
Jala Spa, named for the Sanskrit word for water, offers full immersion in this essential, life-renewing resource. Dedicated to natural wellness and surrounded by the Gulf of Mexico, Jala Spa offers a private oasis in an intimate, boutique setting. Each journey is unique and will allow you to leave behind the cares of the outside world, as if on a far distant shore. Single massage, couples massage, facials, body treatments and nail services available.
Suggested duration
1-2 hours
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The area
Address
601 Front St Hyatt Key West, Key West, FL 33040-6620
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Popular mentions

4.0
27 reviews
Excellent
16
Very good
2
Average
1
Poor
5
Terrible
3

Footprints175707
1 contribution
Worst massage ever
May 2021 • Solo
I wanted to let this go as a bad massage and not rag on it because I am also a practitioner.
But the soft tissue of my left shoulder is significantly messed up a week later. The therapist yanked on it really hard, not once but twice I have no idea why. My arms weren’t in pain before the massage. I asked her especially to work on my legs but since there was no intake form I guess she forgot because she didn’t touch ANYTHING from my waist to my ankles.
She leaned on me uncomfortably w one hand while massaging me randomly elsewhere any moment she actually touched me. Otherwise she was preparing some tepid goo to rub on my feet during the massage or washing her hands 5 TIMES.
If I hadn’t shared a class w her I would think she’s untrained or on drugs, there was absolutely no awareness of anatomy
Written June 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Renee D
Charlotte, NC8 contributions
Couples massage
Feb 2020 • Couples
My husband and I had a couples massage for Valentine’s Day. I had a hot stone for the first time and he had a deep tissue. We both had great experiences! Hot stone is hot! And very relaxing. We both thought it was a bit of a splurge but worth it. Especially considering they let you hang out at the resort afterward. That place is gorgeous and everyone was friendly. Great experience overall and food and drinks at bar were great as well. Mikayla took great care of us!
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Linda F
9 contributions
Honeymoon
Jun 2019 • Couples
We had a wonderful experience. We are on our honeymoon and it really relaxed us. We are really happy we added this to the perfect experience we are having 😊
Written June 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

schuh61
palatine, illinois25 contributions
Small
Jan 2019
My wife and I both got Massages , Typical Resort massage no satisfaction what so ever , Why do resorts continue giving poor massages and charging twice what a normal massage is ?
Written April 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jill R
Naples, FL6 contributions
One of our best massages!!!
Apr 2019 • Couples
We did not expect the totally rejuvenating deep massages we received from Sue and Sal at the Spa- we were achy and sore going in and thought we would just get the usual nice relaxing massage you usually get at a resort- NOT SO!!! We were blown away by the deep and rejuvenating treatments we received! We Will not look anywhere else for massages when we are in Key West!!
Written April 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Traveler0629
1 contribution
Massage is not worth the money
Apr 2019 • Couples
Went with my husband for a couples massage, while his was average my massage was not worth the almost $200 with mandatory 20%gratuity. Barley massages any area even the area I asked to be focused on and finished in less than the 50 min massage. It was very quick, did not touch any muscle long enough to ask for more pressure. When more pressure was asked for it lasted for 20 seconds only. I would not recommend wasting money on their massages. Resort massages are always a little frilly but this was the worst massage I’ve ever had.
Written April 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Megan
1 contribution
Mani and Pedi
Apr 2019 • Solo
My mani and pedi was so relaxing. The colors were unique and everyone was extremely friendly. I had my service with Carrie and she is very sweet and did a phenomenal job.
Written April 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AshleyHope534
1 contribution
Hot Stone Massage
Jan 2019 • Solo
Sue gave me a hot stone massage and it was one of the best I have had. It's been a long time since I've had a treatment done and she was about to pin point certain things on my body and suggest certain things to me. I get headaches and during the neck portion of the treatment asked me if I got them. I was surprised she could tell from what I thought was just a simply massage. She took the time to explain to me that massages just aren't for pleasure every once in a while, but that we should treat them as 'oil changes for our body'. Highly recommend Sue.
Written January 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello! Thank you for your feedback about your Hot-Stone Massage with Sue. It is great to hear she was able to give you pain relief and hope to see you for an 'oil change' sooner rather than later! Audrey
Written January 25, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

John H
Orlando, United States10 contributions
Very Satisfied!
Dec 2018 • Solo
This is the third year in a row we have visited Jala Spa. My wife had the 80 minute hot stone therapy. I had the 80 minute deep tissue massage. We are both very satisfied. Prices better than Pier House and Ocean Key Resort. We will continue to make Jala Spa a part of our annual trip (wedding anniversary) to Key West. Thanks again to Susan G. And Jaylene for taking great care of us! John & Joyce
Written December 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dick C
Jonesborough, TN193 contributions
Jala Spa at Hyatt Centric Key West
Jun 2017 • Solo
One of the worst massages I've had in recent years and I have weekly massages and know the difference. Atmosphere so, so, and although very expensive, Therapist did not provide the deep tissue massage that was booked. Only sort of a rapid rubbing that was a waste of time and did no good. When I asked for more therapeutic treatment to sore muscles, she merely said "I don't do that". Absolutely worthless and a waste of time in this particular instance.
Written July 13, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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