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Ritz-Carlton Spa, Key Biscayne

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455 Grand Bay Dr, Ritz-Carlton, Key Biscayne, Key Biscayne, FL 33149-1900
+1 305-365-4197
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Full Spa!!

The ritz Carlton Spa and the people working there is terrific!! The jacuzzi a little bit small but... read more

Reviewed January 18, 2018
Eduardotestart
,
Vina del Mar, Chile
Treated Like A King

While staying with my family on Key Biscayne, I decided to give the Ritz-Carlton spa a try for a... read more

Reviewed January 3, 2018
Octavio S
,
New York City, New York
Read all 61 reviews
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Overview
  • Excellent73%
  • Very good16%
  • Average8%
  • Poor3%
  • Terrible0%
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Hours
Hours Today: 9:00 AM - 7:00 PM
LOCATION
455 Grand Bay Dr, Ritz-Carlton, Key Biscayne, Key Biscayne, FL 33149-1900
CONTACT
Website
+1 305-365-4197
Write a ReviewReviews (61)
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"steam room"
in 3 reviews
"wee hours of the night"
in 2 reviews
"pool area"
in 2 reviews
"robe"
in 2 reviews
"amenities"
in 4 reviews
"beachy"
in 2 reviews
"geno"
in 2 reviews
"miami"
in 5 reviews
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1 - 10 of 50 reviews

Reviewed January 18, 2018

The ritz Carlton Spa and the people working there is terrific!! The jacuzzi a little bit small but good if you are alone or with few friends. Despite the age of the building is in very good conditions.

Thank Eduardotestart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2018

While staying with my family on Key Biscayne, I decided to give the Ritz-Carlton spa a try for a massage that I badly needed for some sore muscles. The massage was very good: I felt like a million bucks a few days later once I...More

Thank Octavio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2017 via mobile

This is property never fails to disappoint even 11 day after Hurricane Irma! Every guest, whether is truly treated like a VIP. Rosie Suastegui, executive assistant to GM Mark Ferland, made our anniversary getaway truly magical. The Lighthouse restaurant is a beautiful new concept that...More

Thank pkabu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed July 22, 2017

I had a treatment today with Anja and it was one of the best deep tissue massages. She is truly gifted and illustrates her love in massage therapy.

Thank violettedeayala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2017

While the hotel is nice, it wasn't particularly noteworthy. The $700 nightly room rate was for the name Ritz-Carlton more than that it provided $700 of value. My wife and I spent a week at the Fontainbleu a couple of weeks ago for half the...More

Thank Jon249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosie S, Manager at Ritz-Carlton Spa, Key Biscayne, responded to this reviewResponded March 15, 2017

Dear Jon249 Thank you for taking the time to write a review about your recent visit to the resort. We sincerely apologize for the disappointing experience that you outlined. We take pride in providing exceptional customer service and facilities for our guests and learning that...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2017

This is our go to place to stay when visiting south Florida. So close to South Beach yet miles apart in atmosphere. Quiet and relaxing. Plenty of activities if you desire or just lounge at the beach or pools and be pampered. The restaurants are...More

Thank Jaguar002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2017 via mobile

You just can't go wrong with the Ritz. They always anticipate your needs and our family just loves it. Great location with awesome views!

Thank Mario B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2016 via mobile

Poorly trained masseuses who substitute vigor and oil for knowledge. A 50 minute reflexology massage by someone who apparently had no training to provide such a service. A hot stone couples massage by one masseuse who had fingers like a snow crab claw. My neck...More

Thank loveofthenew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosie S, Manager at Ritz-Carlton Spa, Key Biscayne, responded to this reviewResponded November 14, 2016

Dear loveofthenew, Thank you for sharing comments of your recent visit to the Spa at The Ritz-Carlton Key Biscayne, Miami on Trip Advisor. We are very pleased to hear that you think highly of our facility and the service provided by the Spa attendants. However,...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2016 via mobile

5 star hotel with excellent rooms and ammenities Lacks lounge with privacy. Good mexican resto on the beach. But with not many options for non mexican food More powerful beach assistance would be better.

Thank Diego A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2016 via mobile

First time at a Ritz. The resort was spotless and the staff was exceptional. Always greater us and made sure our stay was enjoyable. Mark at the Dune's bar always knew our name and what we were drinking. Not sure how he did it but...More

Thank Just4relaxing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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