Our family of 12, ranging from ages 10 to 72, rented a pontoon for the afternoon and had a FANTASTIC time from start to finish. The booking process was simple, including watching the safety videos and signing waivers. Parking was easy and the staff drove us and all our coolers and belongings down to the dock on golf carts. The dock crew were very friendly, giving us tips and tricks on where to go and what to do, including Crab Island, as well as some more secluded areas where we could pull the boat right up to the beach and have pretty much our own private beach and area to explore. The boat itself seemed newer and was well maintained and easy to operate. At the end of our day, the dock crew again helped us unload all our belongings and get situated back on land. Overall this was a great experience for our family which we will definitely do again!