Power Up Watersports
Power Up Watersports
4.5
8:00 AM - 6:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 6:00 PM
Sunday
8:00 AM - 6:00 PM
About
Power Up Watersports is the most sought after watersports rental company in Fort Walton Beach, Florida. We offer the latest in amazing rentals! With Pontoon boats, jet skis, waverunner dolphin tours, and sunset cruises, Power Up Watersports will meet all of your watersports rental needs!
Fort Walton Beach, Florida

Awards
Travelers' Choice
2023

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Tours and Tickets by Power Up Watersports
Travelers talk about
(18 reviews)
(10 reviews)
(4 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles173 reviews
Excellent
152
Very good
4
Average
2
Poor
1
Terrible
14

Jaquelene B
4 contributions
5.0 of 5 bubbles
Aug 2021 • Family
My teenager wanted to do a fireworks cruise so we booked a private sunset fireworks cruise for our family. It was a cruise through the bay on a pontoon then through Harborwalk area and fireworks viewing from the water. He even found a dolphin. So glad we booked this for the privacy and personalization - you can bring a cooler snacks drinks and play your own music if you want - vs booking a fireworks cruise through one of the other local offerings where there could have been over 50 people on an outing. Derek was our captain and was very friendly and capable and made it a pleasant experience.
Written August 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So glad you had a chance to go out with Captain Derek! We look forward to seeing you again!
Written May 17, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Megan
Mary Esther, FL4 contributions
5.0 of 5 bubbles
Mar 2021
We rented a pontoon for a full day and had a blast! We added a captain so that we wouldn't have to worry about driving and we got Derek, who was absolutely awesome! Not only did he make sure we were safe the entire time at a busy day at crab island, he also helped rescue several other boats who didn't understand the current or how to properly anchor. Unfortunately, my friend hurt her foot badly on one of the double decker pontoon slides (nothing to do with power-up, we were just being dumb and sliding down other people's boats at crab island where it's too shallow for that sort of thing) and he was quick to wrap it up and ice for her, and drove us to the nearest dock so that she could get picked up by her boyfriend and looked after. He was a great captain and well worth the additional money!

The boat was nice and plenty big enough for the 10 people we had (we rented a 24-foot) plus all our stuff and two big coolers. I will definitely rent again!
Written March 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yea! Captain Derek is one of the best captains around. So glad you had a wonderful time and enjoyed yourself! We look forward to seeing you again!
Written May 17, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michaela M
1 contribution
5.0 of 5 bubbles
Apr 2022
Saying Derek is amazing is an understatement. We were supposed to go out 9-1 but storms were predicted so the day before he changed our time from 1-5 which was the absolute best thing that could've happened. He went above and beyond to accommodate all of our party's needs and was so helpful to the boating community. We had the best time with his karaoke machine and lilly pad!! Highly recommend!!
Written May 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are so glad you were able to have a great time with Derek! He is one of our best captains! We hope to see you again!
Written May 16, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lesley W
2 contributions
1.0 of 5 bubbles
Jun 2021 • Family
We visit this area annually and have rented a pontoon each year. This was by far the worst experience ever! The condition on the boat was horrible. When I said something to the employee he stated, “what’s wrong with this boat? It’s actually our most dependable one.” I wish I had a picture to show. The roof looked like it would cave in on you with the first breeze. Needless to say the employee says he can get another boat if I wanted one. I said yes please do. He brought another boat that was in slightly better condition, but did not have a radio. He placed a blue tooth speaker on the boat. We paid for a full day rental. With 2 hours left of our trip on crab island the speaker died. I called the office and was told there’s nothing they could do about a dead speaker. I said well how about a refund of some sort and was told we don’t refund anything for a dead speaker but she would contact the owner and have them return my call. Never received a call back. These may seem like minor complaints but when paying $450 I would at least expect the radio to work the entire trip. The customer service was pathetic and I will never rent from them again nor recommend this company to anyone.
Written June 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello! I'm so sorry to read this review. I wish you had posted a picture so I could see what the condition of the boat was seeing as our boats were all either brand new or 1-2 years old. They all have, what's called a "Bimini top" which is made of fabric and pulls tight to a metal frame. It's made to withstand the wind and provide a shade for the passengers on the boat. I'm not sure how this could have looked like it was caving in... As for the speaker, how I wish they would last forever! I do hate being out on the water and losing my tunes but so glad you had them for 6 hours of your rental. Having a radio is not a guarantee with our rentals but we do our best with no charge for the bluetooth speaker to our customers. Unfortunately with the saltwater the radios on the boats do go out. :( We hope the rest of your vacation went on without a hitch!
Written May 17, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rebecca B
Indianapolis, IN15 contributions
1.0 of 5 bubbles
Jun 2022 • Family
If I could do a zero stars, I would. After making these reservations less than a month ago and being told on the phone and verifying on the website that those born after 1988 need to take a certificate test to drive a jetskis, which could be online beforehand for 10$ or done AT THE LOCATION for 3$ with a study guide if we arrive an hour early, and receiving a confirmation email the day before that said the exact same thing I was told, we show up an hour earlier to “have time to study” according to the email, only to be told they no longer have the paper tests and we Now have to do them online for $10. The funny part is, they don’t give you a study guide to read before hand because it “doesnt help” and the online test doesn’t give any reading material for those of us who know nothing about boating, and they “can’t give you the answers”. With no idea of how to pass these test and questions full of abbreviations that no one knows, and a website that keeps freezing because you have to do it on the phone as they dont supply a computer or tablet to do the test either. After Mara flat out refused to call the owner to help us, and refused to give us any help, refused the service that we were assured many times we would get, meanwhile some guy next to her was trying to act all tough with us like he was the owner, then he tried to get out of it by saying “I can’t help you with that, I just work on this side of the shop” then Mara tried to pull “Well, I was GOING to help but since you started arguing, but now Im cancelling your reservation.” She said the owner was not reachable because he was on a boat, couldn’t give us the answers, but couldn’t give us anything to study, THEN said we could google the answers and we are expected to pass the test to operate a jetski. Thats like telling someone to take a drivers license test without giving them the drivers book. When she said she was now canceling our reservation, guy in the bate shop tried to jump in a get all tough but we reminded him that he has nothing to do with “this side” of the shop and he stayed quiet. I took my camera out to cover my end in case they tried to claim we did something wrong and asked her to repeat how she expected us to get the test right and why she was canceling the reservation for future people to be aware. Mara also said they “just changed the policy about a month and a half ago.” Plenty of time to change the reminder email info, and my reservations was made less than 3 weeks ago as well. Had they even attempted to try and help us with these tests, this review and the events would have gone much differently.
Written June 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're so sorry you had a terrible experience with us. We do however offer study sheets at our location so I'm not really understanding that part. We don't really gain anything but not making that available to you.... If you don't pass the test, we can't rent you the ski so we do everything in our legal power to help you seeing as that's how we put food on our table. The test is a state requirement so there's no way really around it. Sorry it was an inconvenience to you. Please keep in mind anytime you visit any vessel rental in the state of Florida and as of this date, if you are born on or after January 1, 1988 you must have a boater's safety certificate.
Written May 16, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sunshine447293
Central Florida, FL2 contributions
1.0 of 5 bubbles
Jun 2020 • Couples
I rented a wave runner for two hours and 30 minutes into using it only in the marked Channel it started alarming and check engine light came on so we pulled over and shut it off for 15 minutes. When we started it back up the check engine light stayed on so we headed back to let them know. The girl who we spoke with said it was overheating. At this point I asked that I just get a refund for the remaining hour and she told me we don’t give refunds but we could wait for it to cool back down and then take it back out. Uhm, why would I do that and take the chance of getting stranded again. I will never recommend them to anyone and would sincerely advise no one else to. As I was waiting in line in the store (10 more minutes) I explained to the lady behind the counter what happened and the other girl came in and told her not to. What? I was only on it for an hour and was absolutely willing to pay for that hour but really? This is how you treat customers. Lesson learned and I hope this helps someone else out.

Now based on the other negative reviews - you can go ahead and bash me as well.
Written June 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
You were not in the channel marker you were in the shallows along the beach, which we specifically briefed you not to start the ski there. Your actions caused the ski to overheat which is frustrating because we have to be the ones to take the ski a part and clear it out. Not only does this lose you time it puts the ski down for others to rent as well losing our company money so no we did not offer you a refund. Please remember next time you rent a jet ski do not start it while you are in 6 inches of water....
Written May 17, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rob J
Easton, MD42 contributions
5.0 of 5 bubbles
Sep 2020 • Friends
We were there the week after Hurricane Sally and the weather wasn’t the greatest. We were able to cancel and re-schedule twice because of the changing weather conditions. The staff was very accommodating and when we finally were able to get our pontoon boat, everyone there was extremely friendly and helpful. Took the pontoon up to Crab Island and had a great time.
Written September 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So glad you were able to finally get a trip out to Crab Island. Such an amazing spot for our area! Thanks for thinking of us for your rental and we hope to see you again if your ever in our area!
Written March 18, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Matt M
Memphis, TN36 contributions
5.0 of 5 bubbles
Oct 2020 • Couples
We rented a waverunner on Oct 12 and were happy with our rental. While the watercraft showed some signs of wear (a 2020 Waverunner), the equipment performed well and we would rent from Power Up again. The area designated was plenty large enough and we would consider a 2 hour rental next time in order to explore more of the bay.
Written October 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for the review! Unfortunately as the season progresses the equipment starts seeing more and wear and tear. We try to replace our fleet every year with new equipment to provide the best experience for our customers. We look forward to seeing you again!
Written March 18, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

wolfithius
Niceville, FL2 contributions
5.0 of 5 bubbles
Sep 2022
We were a party of six adults, and rented a 20 foot pontoon boat. We had an excellent customer service experience both working on the boat and the actual rental. The boat was in great condition. We had several bags and a couple of coolers, so they fit pretty well. Staff was friendly and helpful. I did research at other locations that rented pontoon boats, and I found the ones such as this around Fort Walton Beach to be less expensive than those on the Destin harbor. it’s a great place to rent to go down the sound/intercoastal waterway to see the homes and islands.
Written September 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for coming to see us while in Fort Walton Beach and so glad you had a great time!
Written May 15, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

KayDee2030
1 contribution
1.0 of 5 bubbles
May 2023 • Family
First of all they don't have enough parking spots we arrived 20 mins ahead of scheduled time (Booked for 1 hour ride) and after some time we got the spot in adventure marina(it's a neighbor company). Crazy thing was they charge $10 for parking for which they don't have parking spots. Finally we finished the documentation formalities, by the time 15 mins past our schedule time and they said you have only 45 mins for ride as your booking slot already started. All this happened due to the parking issues but they did not adjust the timings for us. Another worst thing is they have only mobile toilets which was not cleaned at all. They are charging huge some but no proper restroom facilities. I would recommend to go with the "Crab island water sports"
Written May 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorry to hear about your experience. As far as the parking it's all Adventure Marina and we have an agreement to manage the lot for them so anywhere you park on property there is a $10 fee. Many businesses use the marina and we do try to keep the restrooms clean but I am sorry if they were dirty, we have an additional bathroom around the building and the employees are happy to point that out to customers as well as getting the two out front cleaned. As far as going into your time we ask customers to arrive an hour early (which is in our confirmation email) because there is often paperwork to do if it's not filled out online prior to arrival. Also if you are renting powered equipment, we have a responsibility to brief you on the skis and the area which takes additional time.
Written June 5, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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