Count on at least four hours for the trip. Also arrive 45-60 minutes prior to the earliest boarding... read more
We took this trip thinking it was only 3 hours each way, that was wrong information, It is 4 hours... read more
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Count on at least four hours for the trip. Also arrive 45-60 minutes prior to the earliest boarding time to get a decent seat. And then allow 20 minutes to disembark. Boat is nice, snacks and drinks available for purchase. No wifi access on board...More
Suzie we are uncertain where the perception of travel time is misconceived. Marine travel time varies. From Fort Myers Beach the average is between 3.5 and 4 hours with numerous ways to enjoy your time aboard. We are happy to know that you enjoyed yourself...More
We took this trip thinking it was only 3 hours each way, that was wrong information, It is 4 hours of a borring ride many were sick on the way there as they had rolling seas for 2 hours, the trip back was better no...More
Sheila, you leave us perplexed as to what led you to believe the trip is 3 hours as nowhere do we advertise this. Though marine travel time varies, the average from Fort Myers Beach is 3.5 to 4 hours. From our Marco Island location 3...More
Ticket people told us the trip takes three hours and she lied. The crew told us the trip was four hours each way. You can drive this in five hours and save $125 per person and then they charge you to park. Certainly a wasted...More
We regret any misunderstanding regarding the time of travel which averages 3.5 to 4 hours from the Fort Myers Beach location. Traffic, accidents and delays can make the drive substantially longer and parking very limited and pricey in Key West which is really more a...More
We had round trip tickets on the Key West Express. Scheduled to return to Ft. Myers on April 15th @ 6:00 p.m. We arrived around 4:00 to find the boat left at 1:00 p.m. When I called them, they claimed they Emailed us, I don't...More
We responsibly acknowledge decisions made in the interest of prudent seamanship and regret when travel is inconvenienced. Regrettably, you not reading email or entering an incorrect phone number is not a condition we can control. The online form completed by guests clearly states: "Please use...More
We have done the cat several times. I recommend you take sea sick pills because it can get rough! There were lots of sick people this time. You can get a good breakfast when you board and watch a movie to pass the 4 hour...More
Thank you for your feedback and 5 star review as well as advice. We are especially flattered to be recognized by our guests who sail with us regularly! Most of the time the ride is quite smooth however there are times when weather can be...More
This was my second time on the KWE. The Crew are very friendly and the ride, although can be loud, is still a decent way to get there. You can bring your own snacks and soft drinks on board for consumption. You can also bring...More
It is always so nice to hear about positive experiences and love to know when we have repeat guests! Just to clarify, you are correct that snacks and non-alcoholic beverages may be brought aboard however alcohol is strictly prohibited as is jeopardizes the regulations of...More
We love boats and this was a cool experience. It’s a huge jet powered catamaran. Both legs had its fair share of rough water and I saw a few folks using their “sickness bags”. I took Dramamine 30 minutes before and had no trouble. The...More
We are glad that you are glad! Aside from the discounted fare you mentioned, we have occasional specials, promotions and contests. We also attend and participate in many local events, so be sure and come see us and enter to win tickets! Follow our social...More
Trip down was rough due to wind. Fast but no stabilization so if you’re prone to seasickness, you may want to find another way. The ship was clean and seemed safe. So why the 1? The return boarding pass was lost prior to departure. Despite...More
Kat and John…In address of your grievances, we regrettably cannot control the weather but, would like to point out that roughs seas impact motion of all vessels and weather conditions impact all travel whether by land, sea or air. Our vessels are both stable and...More
We completed a visit to Key West by taking the Key West Express from Ft Myers. We have visited here before, but by driving. We would highly recommend travelling by ferry. The whole day process of getting tickets to boarding the vessel went very smooth....More
We took the Express during our spring break and spent two days in the Keys. It was perfect! We borrowed a friends car instead of taking a taxi to the marina which would have been much cheaper, we were not aware of the $13 per...More
Lynn we are delighted you chose to sail with us and enjoy some of your precious Spring Break time in Key West. Our Captains and Crew are very good at advising guests of sea conditions so that those prone to motion sensitivity can take precautions...More
