Traveler Overview

4.0 1,973 reviews

Excellent54%
Very good27%
Average10%
Poor3%
Terrible6%

Travelers talk about

“return trip”(202 reviews)

“day trip”(203 reviews)

“stay overnight”(48 reviews)

About

Get away to Key West, America's Caribbean Paradise, aboard Key West Express, where getting there is half the fun! What are you waiting for? Climb aboard our sleek, clean, modern, air-conditioned high-speed ferries - Features sundecks, snack bar...more

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Hours Today: 9:00 AM - 5:30 PM

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Suggested duration: More than 3 hours

Contact

1200 Main St, Fort Myers Beach, FL 33931-2906

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+1 239-463-5733

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Reviews (1,973)

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Bradley K

Fort Myers, Florida

269

Reviewed yesterday

Convenient way to travel

Just got back from a weekend in Key West. The staff and crew of the Key West Express are always attentive, courteous, and helpful! When the water is calm, the ride is smooth and fast. When the weather isn't that great, it gets rough and...More

Date of experience: January 2019

Thank Bradley K

James A

Fort Myers Beach, Florida

3

Reviewed 2 days ago

Great way to travel to Key West from Fort Myers Beach.

This boat gets you to the Keys quickly. It is rather noisy. I like that we could stay over and return on a different date.More

Date of experience: May 2018

Thank James A

Though fast, jet propulsion is quite powerful and can be a bit noisy. The interior of the second deck is probably the quietest location on board. Many find a day trip to be perfect for discovering what Key West is all about, but when possible...More

Dan M

1

Reviewed 2 days ago

Sailing to paradise

What a great way to travel to Key West! The ship was easy to find. Secure parking area. Professional and friendly staff. Found a cozy table/seating area where we enjoyed playing cards and watching the NFL playoff game. Plenty of clean restrooms and reasonably priced...More

Date of experience: January 2019

Thank Dan M

And thank you for being our guest Dan! Our best reward is knowing you had a great experience and took the time to share. We hope this means we might have the pleasure of your return for another island getaway! Very Best Regards, Key West...More

John H

Logansport, Indiana

51

Reviewed 2 days ago

Trip to Key West on the Express

The ride was great. A little crowded and you have to hustle to get a good seat. However, it is nice to be able to walk around and when you return, the sunset is great.More

Date of experience: February 2018

Thank John H

So nice you were able to enjoy a famous Southwest Florida sunset! Our boats do tend to be pretty full during high season so arriving early is a good idea. It is nice to have the freedom to move around, sit inside or out, watch...More

Mumba1956

Braintree, Massachusetts

6320

Reviewed 1 week ago

Smooth and Easy

On time, comfy seating, pleasant staff. Swift and easy way to visit Key West. Getting on and off is well organized, and I suggest you try to secure a seat close to the entrance/exit by arriving early.More

Date of experience: January 2019

Thank Mumba1956

It is always such a pleasure to receive compliments on our services. We strive to provide an enjoyable comfortable experience for each and every guest we carry. Thank you for sharing your feedback and excellent advice in regard to early arrival. We hope to be...More

c0neyisland

Brooksville, Florida

1

Reviewed 1 week ago

Great Trip.

I find the Key West Express to be the very best way to travel to Key West. I highly recommenced the trip.

Date of experience: January 2019

Thank c0neyisland

Your recommendation is important to us. It is truly rewarding to know we are meeting guest expectations and reflects positively that our efforts are appreciated. Thank you for reviewing....we hope for the chance to welcome you back aboard! Kind Regards, Key West Express

Carlaw1966

House Springs, Missouri

6

Reviewed 2 weeks ago via mobile

Great experience !!

This was our first time on the key west express .. it was highly recommended and didn’t fall short . It was very well organized and top notch . Thanks for a great experience !!More

Date of experience: January 2019

Thank Carlaw1966

A big thank you to those who recommended us! We value the opinions of our guests and are rewarded by feedback such as yours which testify's that we are successfully meeting your expectations. Thank you for choosing to sail with us. We hope that your...More

RoyC_FL

Lehigh Acres, Florida

13682

Reviewed 2 weeks ago via mobile

I can almost give it 5 out of 5!!

Let's start with a little disclaimer, many of reviews sound like folks just didn't read all the information on the KWE website!! Parking - really simple pay in advance and put the printout on your windshield, it's the easiest way. Boarding - make sure you...More

Date of experience: December 2018

2 Thank RoyC_FL

Roy, if every person sailing with us for the first time read your very helpful, thorough and reasonable review there would be many more prepared guests. It is a shame that there are discourteous people that despite being politely told not to, will place their...More

NaturalWonder

Cape Coral, Florida

3235

Reviewed 4 weeks ago

NO REFUNDS ON ADV PURCHASE TICKETS WHEN THEY CANCEL

Live nearby and have used them often. I'm FURIOUS. They canceled sailing (weather related) and while it is stated that there are no refunds on advance, I wasn't the one doing the canceling. They have the upper hand and they know it. On top of...More

Date of experience: December 2018

3 Thank NaturalWonder

Natural Wonder, It is disheartening to hear you are furious regarding the terms of your purchase. We have tried to be as clearly transparent as possible regarding the terms and conditions of each fare type. The discounted fare you selected states that if you or...More

Tom G

Florida

4712

Reviewed 4 weeks ago via mobile

Read all this before you go

Pros: We boarded the smaller boat from Ft. Myers. There were people directing us in to park, pretty organized. Three decks,where you board is the lower deck, it has the most padded seating and the galley that is reasonably priced. Second deck up, has about...More

Date of experience: December 2018

2 Thank Tom G

Greetings Tom G. We appreciate your feedback and are glad that you found us to be organized and mostly comfortable. We could not agree more that it is highly discourteous for anyone to place belongings in a seat that is nor theirs. Our crew routinely...More

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Questions & Answers

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carolynd696

We are taking the KWE at the end of Jan and staying for a few days in Key West. We are leaving our vehicle with our bikes on the back of our vehicle, does anyone have an idea on how safe the parking lot is in Ft. Meyers?

January 15, 2019|

AnswerShow all 2 answers

Our parking lot is a large uncovered area. Though we have not previously had problems occur we do not assume liability. We do have over night security and a well lit lot however if you are concerned you might consider either... More

johnwD4389WX

Do you assign seats?

January 13, 2019|

AnswerShow all 3 answers

At this time there are no seating assignments. Early arrival ensures a larger personal selection.

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1 2 3 4 5 6 …61

Travel Forum Posts

108-3pilot

Palm Harbor, Florida

best hotel to stay at before the keywest express (5 Replies)

What is the best motel to stay at before catching the Key West Express?

April 17, 2011|

Response fromdaisey10|

The Lighthouse Inn is across the street from Times Sq. Maybe someone else will have a better suggestion.

luvgoodtravel

Jupiter, Florida

This weekend!! Need advice (11 Replies)

We are headed to KW this weekend and need advice on where to eat and what to do. We live in Naples and are taking the Key West Express over on Friday morning and are going on a sunset cruise Friday night, that is all we have planned. We love good food, love Mexican and do not have any good here so that would be great but other than that, want to eat at the best and do the most fun!

July 25, 2007|

Response fromPJ507|

Mexican, 917 Duval St., Salsa Loco, we love it also. Sit out back this is our fav. PJ

micahr2001

Milwaukee, WI

Family Spring Break Suggestions? (14 Replies)

Hey! My family of four is planning a trip for a couple of day in late March. We are probably going to take the Key West Express over and are staying at The Reach. A couple of questions... 1. Will it be difficult getting around the island without a car? My kids are 7 and 11. We don't mind walking a bit but just want to make sure it's doable. 2. What are the top "must-do's/must-sees" to experience since we'll only be there 3 days? 3. Any suggestions regarding family-friendly...More

December 02, 2017|

Response fromMP_from_VA|

Our kids were around that age, maybe a little older, the first time we took them down to KW, and they loved it. Agree with all of SDT's suggestions above, especially breakfast at Blue Heaven, Garbo's, and the Butterfly conservatory. My kids loved the chickens and cats walking around at Blue Heaven. Cat Man's show at sunset at Mallory Square is a must see for kids. There's also a small aquarium down by Mallory Square, and they liked Mel Fisher's museum as well. Most of the live music...More

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