Traveler Overview

4.0 2,018 reviews

Excellent54%
Very good27%
Average10%
Poor3%
Terrible6%

Travelers talk about

“return trip”(204 reviews)

“day trip”(205 reviews)

“stay overnight”(49 reviews)

About

Get away to Key West, America's Caribbean Paradise, aboard Key West Express, where getting there is half the fun! What are you waiting for? Climb aboard our sleek, clean, modern, air-conditioned high-speed ferries - Features sundecks, snack bar...more

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Hours Today: 9:00 AM - 5:30 PM

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Suggested duration: More than 3 hours

Contact

1200 Main St, Fort Myers Beach, FL 33931-2906

Website

+1 239-463-5733

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Reviews (2,018)

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Rainbow8

Pittsburgh

306104

Reviewed 3 days ago via mobile

The Express accommodations are very comfortable.

Seating is first come first serve. From what I can see, this express is mostly sold out on a daily basis. You aren't crowded in by any means but every seat is accounted for so don't try spreading out because the crew will ask you...More

Date of experience: March 2019

Thank Rainbow8

It is always extremely disappointing when weather is uncooperative. We would LOVE to promise fair skies and calm seas each and every day! More often than not we are blessed with wonderful travel conditions however natural human nature drives many to express frustration when circumstances...More

Kristin222

Oconomowoc, Wisconsin

2

Reviewed 3 days ago

Key West Express 3/21/2019

We flew into Key West via Delta and had a good experience. We enjoyed 2 nights in Key West and highly recommend going. We thought we would take the Key West Express from Key West to Marco Island on 3/21/2019. It was a windy day...More

Date of experience: March 2019

Thank Kristin222

Kristen, first and foremost guest safety and comfort is always of highest importance. Weather conditions on the evening of the 21st were not expected. How often do we all comment about the inaccuracy of our local weather reports. Experts in the field of forecasting and...More

Hegaritaville

Fort Myers, Florida

1711

Reviewed 4 days ago

Great way to travel and friendly staff

We have driven and flown into Key West but the best way to travel there in a time crunch but with pizazz is by Key West Express from Fort Myers! We played cards and visited on the way down and left the driving to the...More

Date of experience: November 2018

Thank Hegaritaville

Thank you for the thumbs up! We love to hear our guests enjoy, have fun, relax and appreciate us taking the wheel! Your freedom to move around, enjoy a cocktail and play some cards while we remove the hassle of driving and gridlock is our...More

UnhappyVisitor3

52

Reviewed 6 days ago

Cruise to Key West

We had a very nice trip on the Key West Express and would definitely take the ride again. The boat was very nice and clean, the staff was great. It was easy to get to the boat in Ft Myers and Key West. Parking for...More

Date of experience: March 2019

Thank UnhappyVisitor3

Sounds like your moniker should be "HappyVisitor"! We treasure your comments and are especially delighted tat you would choose to sail wit us again! Very Best Regards! Key West Express

TonisMomTravels

1

Reviewed 6 days ago

Great Service

Today I booked my travels on Key west Express with the help of a most fantastic lady named Millie. She was such a pleasure, and did not for one minute or second seem bothered to help. She hung in there every step of the way...More

Date of experience: March 2019

Thank TonisMomTravels

Your super nice review has been shared with Millie. You are right! She is definitely a Key West Express Keeper! We are so sorry your past experience was not so good, but very happy Millie fixed all that! Thank you for sharing. Guest service is...More

340kimberleem

HARRISON TWP, United States

4

Reviewed 1 week ago

Fort Myers to Key West the easy way!

We had a beautiful smooth ride there AND back ! Comfortable, and a movie made the time go by very fast. Would be kind of nice if we had assigned seats so you don't have to arrive so early to get first come first serve...More

Date of experience: February 2019

Thank 340kimberleem

Kim, your feedback is sincerely appreciated! We are delighted you enjoyed your experience. Assigned seating is something we have reviewed for feasibility for many years. It is a great idea however much more difficult to implement than it sounds. The preferences vary greatly as many...More

Michael J

Saint Cloud, Minnesota

112

Reviewed 1 week ago

Boat to Key West

We traveled to Key West on the Key West Express! Wonderful trip, nice, calm water. The crew was very accommodating and knowledgable about their craft.More

Date of experience: March 2019

Thank Michael J

Michael, it is the best reward to know our guests enjoyed a positive experience and appreciate the efforts and knowledge of our crew. The pleasure of seeing people having a great time is what makes our jobs fun! We thank you for your kind words...More

Geoffrey1889

4828

Reviewed 1 week ago

Good trip

Well worth it , nice easy trip to The Keys . Plenty of facilities on board . Early start as its a long journey but pleasant . Glad we took this route

Date of experience: March 2019

Thank Geoffrey1889

It is always rewarding to be told our guests are pleased they chose to sail with us. We thank you for your feedback and hope to see your return! All the Very Best, Key West Express

Safari812169

1

Reviewed 1 week ago

Fun Way to Go.

This was a relaxing, no hassle way to get to Key West from Ft. Myers. We only had two days to spend there, so driving for 6 1/2 hours each way just isn't worth the hassle of dealing with traffic. It was a very smooth,...More

Date of experience: March 2019

Thank Safari812169

It is a pleasure to know you had a fun experience and wonderful to have our crew acknowledged for their friendly attention. We hope to be honored by your return for another island adventure.....Sunny Regards, Key West Express

Journey25419

1

Reviewed 1 week ago via mobile

Get There Early or Don’t Go

We arrived at the Fort Myers terminal at 7:00 am -and had no trouble finding a great seat. Nice ship and pleasant ride. By the the you disembark in Key West though it’s 1 pm and not much time left to see the sights and...More

Date of experience: March 2019

Thank Journey25419

We are so sorry and disappointed that the return portion of your travel marred an otherwise positive experience. Seating preference varies significantly. Between January and April we are commonly very full. Many times our guests favor being outdoors in the sunshine, salt air with the...More

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Questions & Answers

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michaelrC1404PK

If we buy alcohol in Key West such as from the rum Distillery. Can we bring it back with us on the boat?

February 3, 2019|

AnswerShow all 4 answers

Our policy is that alcohol is prohibited from being brought on board. Unopened spirits purchased while visiting Key West, at the discretion of the Captain may be surrendered until arrival at your return destination.

Gary H

Is there a cheaper parking alternative near the Key West Express in Fort Myers

January 26, 2019|

Answer

Parking at our Fort Myers Beach location is on property located in a residential area. We have over night security and a well lit lot. Those taking extended trips may elect to use cab or uber service. There is no fee for... More

Lexdugan

Hi - we are scheduled for Thursday and the weather doesn’t look great. We have the non refundable tickets... could we reschedule for a later date? And if so, how long do we have? Thank you.

January 22, 2019|

AnswerShow all 3 answers

Yes you can reschedule, I think you have up to the day of the trip, not sure....and there will be a minimal change fee as well as for your parking if you bought that....but they are pretty great about it...we had to... More