Key West Express
Key West Express
4
9:00 AM - 5:30 PM
Monday
9:00 AM - 5:30 PM
Tuesday
9:00 AM - 5:30 PM
Wednesday
9:00 AM - 5:30 PM
Thursday
9:00 AM - 5:30 PM
Friday
9:00 AM - 5:30 PM
Saturday
9:00 AM - 5:30 PM
Sunday
9:00 AM - 5:30 PM
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About
Get away to Key West, America's Caribbean Paradise, aboard Key West Express, where getting there is half the fun! What are you waiting for? Climb aboard our sleek, clean, modern, air-conditioned high-speed ferries - Features sundecks, snack bar, cocktails, and big-screen TVs - and we'll have you there in just a few hours!
Suggested duration
More than 3 hours
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Top ways to experience nearby attractions

Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
2,276 reviews
Excellent
1,166
Very good
601
Average
240
Poor
92
Terrible
177

Cathy T
2 contributions
Jan 2023 • Couples
If you want a good choice of seats, show up early. The window seats have tables. The boat ride was comfortable. Food was limited and very average. Overall a good travel option to Key West. I would use this service again. The only reason I rated this a 3 instead of a 5 was because the onboard tour salesman pitched buying hop on hop off train tickets from him to save a few dollars. This was a lie. Tickets from him were more expensive than buying at the ticket booth. I should have done my research beforehand but no excuse for lying to customers. So I suggest before you go to check out prices. Also know that Key west has a hop on hop of train with 4 stops OR trolley with 13 stops. We ended up upgrading to the trolley. Also Key West has a free bus called Duval Loop to get you around but has no one giving you the history or local information like the hop on tours.
Written January 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Bwm
3 contributions
Jan 2023 • Friends
Took the key west express from ft Myers to Key West and back. Would highly recommend to anyone. Organized, on time, clean, friendly. 3.5 hours no traffic and great sunset on the way back.
Written January 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Simona C
West Bloomfield Township, Michigan1 contribution
Dec 2022 • Friends
Called to ensure they are still operating after the hurricane. The lady on the phone refused to answer questions she said all the information on the website is accurate like I was bothering her to ask anything. I wanted to make sure I can still park there and that the boat is operating Bc Fort myers beach right now12/10/22 is a war zone but they are still selling trips. She was annoyed by my very simple question and just hung up. She said look on the website… click. People are going through a lot after the hurricane and just want to decompress. For this company to be so extremely rude and inconsiderate to their consumers who are paying their bills and keeping them in business is unacceptable. You don’t deserve to be in business if you treat the very people that keep you in business so rude!!! Shame on you! You are disgusting!
Written December 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Leslie O
1 contribution
Nov 2022
I'd give them a zero if i could. Had Holiday Travel Vouchers that had expired. Purchased before Covid so there was a delay in our booking. Apparently these vouchers are only good for 2 years and they only added 4 months for the exception for Covid. Myself and the person who purchased them both called to inquire and both of us were treated very rudely. The value of these vouchers has just dissapeared "it's just gone, its too late to use them" we were told by Spencer and Debbie. You cannot even apply the amount paid and purchase a full price ticket...This is against the law...Florida Statute § 501.95 governs on the issue. Pursuant to § 501.95(2)(a):

“a gift certificate purchased or credit memo issued in this state may not have an expiration date, expiration period, or any type of postsale charge or fee imposed on the gift certificate or credit memo….”
Written November 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Audrey T
1 contribution
Nov 2022 • Couples
They make you pay 25$ per ticket if lost. Way overpriced and ridiculous to print off another tiny piece of paper. DO NOT RECOMMEND USING THIS SERVICE.
Written November 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nancy D
Hammonton2 contributions
Nov 2022
Due to the recent hurricane, my trip was cancelled. My sympathies to all who have suffered financially. All business I have delt with, I was able to be refunded by the Hotel as well the Airline. Key West Express, will be holding my $336 from my round trip. They will not be providing me a refund. Apparently I am at fault due to a hurricane cancelling their trips? What an unfair penalty for me to pay!

Insurance was not selected because there was no way I would cancel a trip. They are cancelling due to the devastation they incurred. Yet I am not being offer anytime of deal to compensate the fact that they are stealing $336 dollars of my money.

Bad business practice!!! Shame on you!
Written November 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ruskin N
1 contribution
Sep 2022 • Couples
Trip was perfect both ways however do not fall for the CONCH TRAIN its a rip off!!!
$40 x person per day. The Duval loop is free!! And air conditioned!All day till 6 pm. Train stops at 430pm
And no a/c
Written September 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sapir Maydan
Calabasas, CA1 contribution
Aug 2022 • Couples
Why the f*** 40 ppl needs to suffer for 4 hours with no A/C in August heat?? Are you kitting me???
You charged me almost 300 dollars for 2 ppl and when I got to the island they told me the snorkeling was only 90 for 2! 210 for 2 ppl drive???? Better to just drive there and close the sport activity separate!!! They don’t even let us stop for 10 min to buy water everyone are dehydrated from the heat!!!!!
Written August 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Larry T
18 contributions
Aug 2022 • Couples
Excellent service, great, relaxing ride to Key West. Would be nice to be able to print your boarding pass before arriving.
Written August 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sheila H
The Villages, FL93 contributions
Jul 2022
We've been to Key West many times but this was the first time aboard the Key West Express. It was 3 1/2 hours but with 3 levels you could walk around, watch the movie, get hot food from the galley, get drinks at the bar. We sat on the second level and I noticed the restrooms were checked and stocked 4-5 times during the journey. We were only in KW for the day and returned on the evening shuttle. We sat downstairs near the galley and I was able to observe the staff. They cleaned everything from top to bottom before we arrived back in Ft. Myers. Later a senior crew member went through looking over the equipment inside and out with a flashlight! I was impressed by all of the staff on board. I highly recommend taking this excursion.
Written August 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Key West Express (Fort Myers Beach) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Key West Express

Key West Express is open:
  • Sun - Sat 9:00 AM - 5:30 PM