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GAEA Guides - Guided Kayak Nature Tours

Fort Myers, FL, USA
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About GAEA Guides - Guided Kayak Nature Tours
GAEA Guides - Guided Kayak Nature Tours leads tours on every waterway in SW Florida. All Tours are led by a Certified Florida Master Naturalist and include all equipment. Specialty tours: Manatee, Estuary, Bird Rookeries, River and Creek. See lots of wildlife and learn about the rare ecology of our Mangrove Forest. See many birds, dolphin and manatee.
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dee wrote a review Jul 5
1 contribution
Connie is a great guide. I have always wanted to kayak the Caloosahatchee. Lots of fun on a full moon/sunset tour!
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Date of experience: July 2020
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Jamie H wrote a review Jul 5
1 contribution
I grabbed this tour for me and three teens...2 were my kids, 1 a friend. It's been an uneventful summer with covid so needed something easy and local that got us outside but not melting in the sun and heat. This was perfect. Winds were a little strong and my teenagers were
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Date of experience: July 2020
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travelingkatdancer wrote a review Jun 2020
Fort Myers, Florida19 contributions6 helpful votes
I very much enjoyed the Royal Palm Park Caloosahatchee River and Creeks Kayak Tour. The kayaks are very stable on the water, and even a novice can get the hang of paddling the kayak pretty quickly. The tour guide was very knowledgeable about kayaking, the ecosystem, history and
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Date of experience: June 2020
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Nori Williams wrote a review Mar 2020
13 contributions3 helpful votes
Out of the 2 guided kayaking tours we took while on our recent vacation in Florida, this one was my least favorite. The picnic in the kayak was fun but overall I found it boring and struggled to stay awake at the end as we headed back to the place we put in at. The guide was
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Date of experience: March 2020
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Response from Gaea G, Public Relations Manager at GAEA Guides - Guided Kayak Nature Tours
Responded Mar 17, 2020
Review was made under the name General Noriega No one by that name was on any of our tours. We have no way of knowing what tour, if any, this person was on. TripAdvisor makes no effort to verify if reviews are done by someone that was actually on a tour. All of our tours are on the beautiful waterways of SW Florida. Launching from over 40 locations. We encounter many birds, such as herons, egrets, osprey, roseate spoonbills and many others. We also frequently see manatees, dolphins, alligators and other wildlife. Our guides are Certified Florida Master Naturalists that are able to answer questions about the birds and other wildlife and the environments that we are traveling in and some of the processes that make these areas so unique. Many of these things are discussed on the tours. Since we are Master Naturalists, we are "tree-hugger" types. The main emphasis on our tours is to learn about the unique wildlife and environments in SW Florida. Why anyone would come on a tour such as ours if they don't enjoy learning about such things is beyond me. Our tours have been enjoyed by many over the past 20 years. And many are repeat customers. That speaks for itself. Not very many want to do a review. Check out our Facebook Page and you can see pictures from many of our tours. Basically, we have no way to respond to this review.
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Lauren S wrote a review Mar 2020
1 contribution
Horrible experience !! Connie yelled at us for asking directions and hug up on us. She was running late and we told her we want to cancel because we did not feel comfortable with her. She hung up on us again. I have never been treated so disrespectfully and did not get my money
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Date of experience: March 2020
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Response from Gaea G, Manager at GAEA Guides - Guided Kayak Nature Tours
Responded Mar 16, 2020
What?? There was no yelling, just a giving of information and saying that the guide had to leave to make the meeting time. Lauren called the office about an hour before the meeting time. She was quite agitated. She was saying that she had no idea where to go. She mentioned some business that she was near that the guide was not familiar with. The guide tried to calm her, told her that she had plenty of time to find the spot and told her that we meet at the Matlacha Community Park near the boat ramp. Lauren said that she was near the park, could see the sign for the park. The guide repeated that the meeting place is at the boat ramp. "Please read the directions. I have to go". When someone makes a reservation they are sent an email with all the necessary information, (directions, what to bring, guide's cell phone number, timing of tour, etc.), that they need to attend the tour. Our company's directions to the many places we launch from are excellent and 99.99% of our clients have no problem finding the right place. Also within the sent information is the guide's cell phone number, so if there are problems when we are en route, they can be discussed. Lauren called the office, an indication that she was not reading the information that she was given. Later, we saw that she had called the office again after the guide had left and never called the guide on the cell phone. The guide was running late, due to traffic, so when the guide was able, she called the first person listed in the reservations (not Lauren) to let them know and spread the word. No hanging up on anyone. The guide was stopped for a traffic light, it turned green and she had to go. The guide got there about 10 minutes late. The other attendees met the guide at the correct location and at the end said that they really enjoyed the tour. Saw many birds, fish, sting rays and the amazing mangrove forest. It was a lovely day. The guide went out of her way to try to find dolphins and was successful! The group observed the dolphin for about 15 minutes. Everyone was delighted. It is a real shame that Lauren did not go on the tour. But let herself get carried away by such a brief encounter on the phone and misunderstanding. Lauren also wrote an email that sounds like blackmail. "If she did not receive a refund, she would write a bad review." But did not give us time to give her a refund. It was Friday the 13th. Hmmmmm.
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