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About S.E.A. Chase Watersports
S.E.A. Chase Watersports is Destin's premiere place to come for all your water sport needs. We specialize in FUN insuring your trip is a memorable one. Pontoon boat rentals, Stand-up Paddle boards and kayaks. We'll throw in a FREE kayak or stand up paddle board with a full or half day pontoon rental!
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S.E.A. Chase Watersports
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Kim C wrote a review Aug 2021
Lexington, Kentucky1 contribution
We booked a boat for 8 hours. Our boat stalled so much that we got fed up and took it back after less than 3 hours. We were suppose to get a refund. My husband has called and I have emailed. Never received our refund. Chase was not very professional.
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Date of experience: August 2021
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nk11160 wrote a review Aug 2021
Triangle, Virginia3 contributions
We rented a pontoon boat for 8 hours. The reservation and check in were a breeze. The boat was ready by the time we arrived to the dockside. The deckhand gave a very brief overview on the boat operation. We rented a kayak, but they gave us the wrong paddle with only single blade, which is good for paddle boards, not kayak. Kayak paddles are double blades. Needless to say, the kayak was useless on the entire trip. The kids could not use it with the wrong paddle. We took the boat out with 1/4 tank full of fuel, the guy said it was plenty. We ran out of fuel by mid day. We were fortunate that my husband knows about engines. He is a Navy veteran, a pilot and also a registered mechanical engineer. When the boat engine sputtered a few times on the way, he immediately went closer to shore and was able to pull into a marina to check on the boat. The engine died as we were backing into the fueling station at the marina. We called the rental office and they could not tell when the boat was last filled and the burn rate of the engine. The fuel gauge on the boat was defected. They could not help us over the phone. We put 10 gallons into the tank to get back. They did not reimburse us for the fuel as any good customer service company would do. We have the receipt to proof the amount spent. Our advice to potential renters: demand a full tank of gas and check your rental gear before leaving the dock.
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Date of experience: August 2021
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TravelLover8098 wrote a review Aug 2021
Del Rio, Texas331 contributions84 helpful votes
This was our second trip using this company. We re-booked because our experience two years ago was so great. The check-in experience is easy and the deck crew are polite and helpful. However, the boats were in serious need of updating. When we booked with them in 2019 the boats were clearly brand new. This time they had mold/mildew on the seats and rust around the metal. We also stalled out just as we pulled back into the channel. We had to call to get assistance. Luckily the guy on the phone knew exactly what to do and we got back up and going within less than 5 minutes. We are avid boaters, so it wasn’t a problem for us, but an inexperienced boater may not have felt the same. I would potentially use this company again, but you can bet I’d be looking for a company with new boats and better prices next time.
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Date of experience: August 2021
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Fred S wrote a review Aug 2021
Branson, Missouri40 contributions12 helpful votes
We have used them three or four times over the years. Always had a great time. This year the boats are in poor shape. Canopy had holes, ladder was bad, metal trim on boat missing, Fleet really needs updating. Charging for parking now was a surprise.
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Date of experience: August 2021
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calliemel wrote a review Jun 2021
Prairieville, Louisiana90 contributions7 helpful votes
Wonderful experience! Staff was helpful and friendly! Easy to load and unload. Great day at crab island. Loved the paddle board and Bluetooth speaker. Will use them in the future.
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Date of experience: June 2021
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