Daytona Lagoon
Daytona Lagoon
4
Thursday
5:00 PM - 10:00 PM
Friday
5:00 PM - 10:00 PM
Saturday
12:00 PM - 10:00 PM
Sunday
12:00 PM - 8:00 PM
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
501 reviews
Excellent
204
Very good
151
Average
69
Poor
37
Terrible
40
Marie H
Chesapeake, VA13 contributions
Aug 2020 • Family
We wanted to bring our 3 y.o. granddaughter to the water park, and celebrate her mom's birthday. Daytona Lagoon was close and we had been there yrs ago, so were up for it. We really looked forward to the BOGO wkday special, but we still dropped 92 bucks for 4 adults and one child. I entered the bathroom to change upon arriving @ 11am and there is no toilet tissue in either holder of the stall, no hand soap or paper towels. I informed an associate of the issue and went on my way. The park itself is run down and severely dated. Many of the squirters and fountains were not functional, the water level in the lazy river( not sure that's the name here, but you get the general idea) is too low. I went back to the bathroom to change before leaving and there was one dispenser that had soap, no paper towels, and no toilet paper in at least 4 stalls. I again went to an associate and requested a manager, the associate relayed that she would inform her manager. It was not busy at all yesterday, Aug 11, 2020 and clearly no excuse for the supply shortage, especially with Covid-19 amongst us! The structural appearance of the parking garage was poor at best. If I would have seen the cracks in the expansion joints before my arrival, we would not have wasted our time. Thank goodness we didn't pay full price for our admission, however that does not excuse the poor maintenance and clear safety issues. I completely understand that the world we live in these days is different, however whoever runs this business can do much better. We will not be back.
Written August 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Marie, we are very sorry to hear your concerns about the cleanliness of our park. We have invested in many improvements to the park and constantly strive to maintain the cleanest, safest, and most fun environment that we can provide for our guests. However, we do recognize and apologize for your experience and will work to remedy the situation asap. We value your business and your feedback. Please email us at guestservice@daytonalagoon.com and we will reach out to you directly to address your concern further.
Written August 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer M
Havelock, NC2 contributions
Jun 2021
Beware!! Do NOT waste your money!!! My husband and our 6 kids were vacationing in Daytona Beach. We thought it would be fun to go to the water park. They charged my 8 year old as an adult because he was right at 48 inches. They charged us full price (almost $300) when 3 out of of the 7 attractions were NOT working. The grounds were dirty and they did not have enough staff to run the few attractions that were open. At the top of a set of slides, they had 1 attendant who was laying down on a raft and pointing at the slides. They had lots of camps with younger children and not enough supervision. You had to wait for rafts for the few attractions that were open before you could wait in line for the slides. The concession stand was out of everything but pizza and fountain soda. My husband waited 40 minutes to get a drink. The grounds were dirty and the staff did not keep up with the trash. This is the grossest "water park" I have ever been to!! Do NOT go!! Save your money and hang out at your hotel pool.
Written July 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lori D
2 contributions
May 2024 • Family
Viewed the website and made our plans to go on Wednesday, May 22nd. Drove 45 minutes to go to the fun park and arcade with my 2 kids and their grandma. We parked in the garage that was stated and traffic was heavy, parking was $15 for event parking and I ask the attendant to make sure that the garage was also for the Daytona Lagoon. She stated that it was so I paid the $15 to park, after making our way to the top of the garage about 8 minutes later we walk down. There is no signage in the garage stating which exit to use so we ended up on the wrong end and having to walk through the bus garage. We make it around and walk up to enter and there are hand written signs on the doors "servers are down - closed". I had just been on the website before we left and there was no notice or warning that the facility was closed so we had to make the trek back up the parking garage to leave. Contacted the parking garage and they don't refund due to businesses being closed. Very disappointing trip that could have been avoided if it had been noted on the website.
Written May 22, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MommyWithKids
Palm Coast, FL9 contributions
Jun 2021
So, I sent Daytona Lagoon a private message and then they went dark.
Back on 2/28/2020 I purchased the All day Play pass for my family. I have the messages back and forth that said 3/1/2020 was the last day to purchase. So, I paid the $100 for my family. Just a few days later, COVID shut everything down. I kept in touch for months afterward. But the facility was closed and I was told to keep checking back. Finally, I reached out again today and was told that the passes EXPIRED in February of 2020. I asked why you sold me expired passes and you read the message and then completely ghosted me. Do you really need my family’s $100 that bad that you would screw us out of the money knowing you were selling us an expired pass? That is some shady stuff.... good to know. First they said the passes expired in Feb 2020. Then I showed proof of my purchase. Then, the said it could be bought through Feb 2020. Of all the times I reached out, this was the only time they gave an expiration date.... conveniently 6 months past. Fine for a day trip. But buyer beware if you try and purchase family passes for the season. My family of 5 will never go back.
Back on 2/28/2020 I purchased the All day Play pass for my family. I have the messages back and forth that said 3/1/2020 was the last day to purchase. So, I paid the $100 for my family. Just a few days later, COVID shut everything down. I kept in touch for months afterward. But the facility was closed and I was told to keep checking back. Finally, I reached out again today and was told that the passes EXPIRED in February of 2020. I asked why you sold me expired passes and you read the message and then completely ghosted me. Do you really need my family’s $100 that bad that you would screw us out of the money knowing you were selling us an expired pass? That is some shady stuff.... good to know. First they said the passes expired in Feb 2020. Then I showed proof of my purchase. Then, the said it could be bought through Feb 2020. Of all the times I reached out, this was the only time they gave an expiration date.... conveniently 6 months past. Fine for a day trip. But buyer beware if you try and purchase family passes for the season. My family of 5 will never go back.
Written June 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wally
Kingsport, TN3 contributions
Sep 2021 • Family
It was a limited service day and our tickets reflected that. It was “Pool Daze”. Ok. But then, the wave pool made no waves, the grill had no cheese for the loaded nachos and no ice cream. Small things I suppose but even with limited service discount it still cost almost $75 to get the family into the park. It seems reasonable to expect things to work and food vendors to be properly stocked.
Written September 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shishi
Ormond Beach, FL1 contribution
Jul 2021 • Family
First, I would like to thank and congratulate all the young employees. They are very understaffed and the chaos and lack of proficiency is NOT their fault. It’s poor management and a water park that is in desperate need of a thorough washing and organization. The place smells like an old trash bin. When I arrived at 10:45 am with my grandchildren, the garbage cans were over flowing, garbage all over the ground, filthy dirty lounge chairs, and a disgusting bathroom. It wasn’t long after we arrived, that the lazy river was shut down because of “lightening” but there was none in sight and all other areas were still open. (So lightening couldn’t have been the issue???)
Shortage on tubes (even if you can figure out where the heck to find where they are kept for each slide)
When we arrived home, I was surprised by the stench in our suits and bodies. Not a usual pool smell at all!
The children had fun but for the couple of hundred I spent, this place is a health risk and just NOT worth the price.
GROSS!
Shortage on tubes (even if you can figure out where the heck to find where they are kept for each slide)
When we arrived home, I was surprised by the stench in our suits and bodies. Not a usual pool smell at all!
The children had fun but for the couple of hundred I spent, this place is a health risk and just NOT worth the price.
GROSS!
Written July 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amy H
1 contribution
May 2024 • Family
I was disappointed. We got there just as they opened and our cabana, which we paid extra for, was dirty as if they didn't clean it the night before. The bathrooms looked like they hadn't been cleaned in quite a while. The dining area by the snack bar Inside was filthy.
Only one slide was open at a time. The lazy river was closed the entire time we were there. We rode go carts once and then it was closed the rest of the day. The one time we did ride no one checked to make sure our seat belts were even fastened let alone secure.
All of the staff members acted like they hated their jobs. I tried extra to say thank you and smile to try to brighten their day. But no one would say you're welcome or even smile back.
The food was typical snack bar food. Nothing spectacular but edible.
Only one slide was open at a time. The lazy river was closed the entire time we were there. We rode go carts once and then it was closed the rest of the day. The one time we did ride no one checked to make sure our seat belts were even fastened let alone secure.
All of the staff members acted like they hated their jobs. I tried extra to say thank you and smile to try to brighten their day. But no one would say you're welcome or even smile back.
The food was typical snack bar food. Nothing spectacular but edible.
Written May 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patricia C
1 contribution
Aug 2022 • Family
We were excited to go to the water park today only to find out it was closed due to the season. It’s literally been almost 100 degrees every day this week. There was no mention of this visible on the website. The arcade prizes were cheaper than the usual arcade prizes. The mini golf was unimaginative. The staff giving out the golf supplies were rude and down right unprofessional. They had NO customer service skills. This includes management. Overall, this place was a waste of time.
Written August 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandy M
Medina, Ohio2 contributions
Aug 2021 • Friends
Half of water rides closed. Maintenance crap. Go karts dangerous don’t even Look for stranded people a lady got out and walked up speedway since no one came for her. Let people out of go kart track while people still pulling in. Bathrooms disgusting and no toilet paper this is at opening. Geared for kids 7 and under and worth $20
Written August 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sara
1 contribution
Aug 2021 • Family
Horrible, dirty, every single staff member was rude and non attentive, the kitchen was dirty and the food was wayyyy overpriced. They put my sons vest on wrong for the ropes course, the staff was smoking their vapes in the laser tag room, the go cart staff was eating and smoking while working the go carts, the girl behind the counter had a horrible attitude and everyone was on their phone and not paying attention to the guest. i seriously could go in and on. too bad you have to leave one star because it honestly deserves none.
Written August 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have a 2 1/2 yr old clearly not going down the slides but to play in the open kid area, does anyone know if they need to purchase to enter also or? Thank you
Written July 26, 2022
Divina135
Orange Park, Florida
Is it walkable from Hilton Daytona Hotel? And also I have gluten allergy, can I bring gluten free snacks or are there gluten free snacks available for purchase?
Written July 18, 2020
We are located across from the Hilton. We do have a few Gluten free items, but we are not a gluten free kitchen. For medical reason you are able to bring in a small amount of food for the individual. You are also able to come and go as long as you keep your wristbands on, there is a great little pace next door called Health Tree, they do have Gluten Free options. Hope this helps....
Written July 19, 2020
I’m looking at the wet calendar. What does the blue legend of limited operations mean?
Written April 13, 2019
i think for $15.99 you float in the wave pool and one slide will open every hour ( a different one every hour)
Written April 14, 2019
Gerri S
St. Augustine, Florida
I went to print my Christmas in July tickets and there is only one to print. But price is $84 on it. Do i have to print 7 of that same ticket or do all 7 of us have to go at the same time?
Written August 10, 2018
No, just bring in the printed ticket, we will be able to put any unused tickets in will call for the next person visiting.
Written August 26, 2018
Sorry, the Go Karts are out side so they do have to close for rain because the track gets slippery. After the rain stops we do have to dry the track before the go karts reopen. We do have attractions inside like: Laser Tag, Ropes Course, Rock Wall and the arcade that will stay open during the rain.
Written March 21, 2018
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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