Thank you for your review, Kiran.
It is much appreciated and helps improve out services to our clients, understand the clients view point, and opinions of the experience we provide.
I am concerned about the lunch as we were billed on the day. I feel there may have been a communication breakdown in that a lunch is to be selected from the cafe for consumption on the flight to the Pinnacles. As you said you did not want to eat the café assumed you did not want any lunch.
Unfortunately, the military area was active that day and the pilot was instructed to descend. Charles did say that he offered a 15 minute longer route around the military zone but you opted to descend on the direct route.
The additional passenger was boarded, but you were on the standard tour where seats are available for other passengers. Exclusive tours can be provided on request.
Kind Regards
Kookaburra Air