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Address: 1 Mohegan Sun Blvd, Mohegan Sun, Uncasville, CT 06382-1355
Phone Number:
+1 860-862-4500

TripAdvisor Reviewer Highlights

Read all 72 reviews
Visitor rating
  • 18
    Excellent
  • 14
    Very good
  • 18
    Average
  • 13
    Poor
  • 9
    Terrible
Great massage but very expensive

We received a couple's massage and it was really nice and relaxing but unless you are going to utilize the spa services for the day (pool, hot tub, sauna) the price is outrageous... read more

3 of 5 bubblesReviewed 1 week ago
Allison R
,
Agawam, Massachusetts
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72 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Agawam, Massachusetts
Level Contributor
24 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 1 week ago

We received a couple's massage and it was really nice and relaxing but unless you are going to utilize the spa services for the day (pool, hot tub, sauna) the price is outrageous for what you get. I would have preferred the option to pay solely for the massage as I have a medical condition that doesn't allow me to... More 

Helpful?
Thank Allison R
Babylon, NY
Level Contributor
64 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Visited the spa today for an 80 minute Swedish massage. Was greeted and escorted to the men's locker area which was a little dated (as mentioned in other reviews) but nice enough. renovation is coming this year. Steam Room and jacuzzi were nice and shower areas were clean. Therapist was Jon and he couldn't have been nicer and very attentive.... More 

Helpful?
Thank jespo2
Uncasville, Connecticut
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 16, 2017

My co-worker and I enjoyed a spa day today. Staff was very informative due to our first time. Very clean. Steam room is a must. We left very relaxed and will go again in a heart beat.....

Helpful?
Thank Denise C
Orlando, Florida
Level Contributor
73 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed December 14, 2016

I have been a somewhat frequent visitor of the spa for manis/pedis and have generally always been underwhelmed by the reception staff. My last visit was horrendous due to the attitudes of Bianca and Lindsay but this time those 2 associates were nowhere to be seen. The staff was absolutely top notch on this visit. I was promptly checked in... More 

Helpful?
1 Thank Kristin S
Mahopac, New York
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed November 2, 2016

Went away for my 50th birthday. We had 4 massages scheduled. They told us to be there 15 mins before our service, which we were. By the time they gave us a tour and tell us what we needed to do, got lockers, etc, we must have been taken in to get our massages 10 minutes late. Although I have... More 

Helpful?
2 Thank Lisa M
Wallingford, Connecticut
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed October 26, 2016

I had a service set up to enjoy my birthday. I can honestly say it was one of the worst i have ever had. Customer service was friendly, but in the end, I am the one out of 120.00 after paying for a service that I do not feel was worth anything near 120.00. I will not be going back... More 

Helpful?
3 Thank daniellagrieco
Florida
Level Contributor
31 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed October 11, 2016 via mobile

Badly in need of updating and cleaning. There was an inch of dust on the large fake trees in the so called relax area waiting to be called back for your service. This room also had mini fridges and ice machine with loud motors, fridge was constantly being restocked, no music, no scented soothing aromas. Furniture is pleather, poor quality... More 

Helpful?
1 Thank Toni W
Mystic, Connecticut
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 39 helpful votes
2 of 5 bubbles Reviewed September 23, 2016

I want to start this by saying I'm easy to please and I don't look for things to complain about. I found the facilities at Elemis Spa to be perfectly fine. It was beautiful. The poor review is solely due to the rude and unprofessional front desk staff. Upon entering, my sister and I were "greeted" by Bianca - I... More 

Helpful?
5 Thank JennyTravels1009
Boston, Massachusetts
Level Contributor
20 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed September 5, 2016

I had a good experience when I was there but the trouble started when I got my credit card bill. I had used my Mogehan SUn points to pay for it but had to put my credit card down also. Well I paid with my points upon check out. WHen I got my credit card, I got charged again. Took... More 

Helpful?
3 Thank 104matthewb
Brooklyn, New York
Level Contributor
97 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed August 28, 2016

Understanding there are limited services for men at this point, Elemis has great potential as a full-service spa for women and men. The facility is clean and spacious enough, and the staff is competent and friendly. Offering a wider variety of services for men would be great.

Helpful?
Thank BrooklynGuy13

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?