Cozy Nail & Spa

Cozy Nail & Spa, Old Saybrook: Hours, Address, Cozy Nail & Spa Reviews: 4/5

Cozy Nail & Spa
4
9:00 AM - 7:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM

4.0
10 reviews
Excellent
7
Very good
0
Average
1
Poor
1
Terrible
1

Beccy
Burscough, UK1 contribution
DISGUSTING CUSTOMER SERVICE
Jul 2019 • Friends
I visited the salon today with my friends, we have come over from the uk and wanted a nice day in mystic so we thought we would go for a manicure, we’ll never again. The man who did my nails cut my nails too short which made me very angry to start but then to top it off made my cuticles bleed, then the nail polish well there was more on my hands than on my actual nails and what was on my nails was bubbly! Then when I said I wasn’t happy I had three members of staff speak their language together then continue to laugh in my face! I then tried to explain why I wasn’t happy and got told to stop speaking as I was disgusted by the way I was spoken to I asked for half of the money back and I would leave! They then walked away from me and I had to ask 10 times before they took me seriously and then eventually gave me my money back. I wouldn’t recommend going to this salon as I wasn’t the only one in their who wasn’t happy with the job or experience!

Disgusting service and terrible nail work!!!
Written July 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

sh0regal
Connecticut131 contributions
favorite nail salon`
Aug 2018
I use Cozy's everytime. Both my young daughter and I love mani and pedis here. They are very in tune with children here and remember her everytime we come in.
Written August 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mary M
Old Saybrook, CT113 contributions
My go-to nail salon!
Jan 2018
I get regular pedicures and fills at Cozy, they are all friendly and nice! The place it big and it's clean! I don't always find that in nail salons. Prices are reasonable for the area, I am disappointed that a pink and white fill is $50. I moved from the South Windsor area and my nail salon there was $30 which seems like a bargain now. Other than that I would highly recommend Cozy Nail & Spa, they do waxing also so that is a plus!
Written January 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dawn P
15 contributions
Nail services are good, but stay away from the waxing rooms!!!!!
Sep 2015
I should not have made a decision last second to have Nicole provide Brazilian waxing services while I was there having a pedicure for my daughters wedding. Big Mistake!!!!! I usually go to Theresa in NYC when visiting my daughter, and she always provides excellent, professional service. Nicole applied wax to my lady parts and nether areas that was way too hot, and her technique ended up tearing the top layer of skin. Yikes!!! I spent the following week in pain, and applied antibiotic ointment for fear of getting an infection. I will never cheat on Theresa again.
Written March 20, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

1mbmack
Old Saybrook, CT11 contributions
Best nail work in old saybrook
Mar 2016 • Solo
Carmen gives the best pedicure and is a very special person. Kevin does a wonderful UV gel!
Have been going to this location for 15 years!
Written March 15, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

gezette
Old Saybrook, CT52 contributions
My favorite nail salon
Sep 2015
I live in Old Saybrook and this is my go to nail salon. They have many stations and just recently installed new chairs. Great staff.
Written September 16, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Denise C
Old Saybrook, CT278 contributions
That's It?
Aug 2015 • Friends
I have been to this nail salon numerous times- more than 10- and have been satisfied every time. This time however, the service could have been better. The man who did my pedi I had not seen before. He managed to complete the service without engaging me once. I winced once as he was a bit rough on my feet and he just looked at me in surprise. Then he used very little pressure on the leg massage. I felt like I wasn't even there...weird. The actual nail polish looks great but the experience was less than great. If I go back I will request someone else.
Written August 25, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rachel E
Orlando, FL11 contributions
Amazing!!!
Jul 2015 • Friends
I came to this salon for a basic pedicure on a whim while visiting Mystic with my sister and was NOT disappointed. I get pedicures monthly and this by far was the best!!! The salon is very clean and the staff professional. The pedi tubs are lined with a plastic liner. The tools they use are new packets for each customer (I'm a stickler for hygiene). The pedicure itself was great!! After they are done massaging your legs they use a hot stone then they use parrafin for your heels. My toenails look amazing! So glad I came. It's too bad I don't live here otherwise this would be my new salon.
Written July 3, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nutmegger1
Estero, FL57 contributions
Best pedi in a long time!
Jun 2015 • Solo
Clean, friendly and fairly priced describe this nail salon. Love that the pedi baths are lined with a plastic tub liner! The girl who did my pedi was fantastic! Best pedi I've had in years! Proceeded to have a gel mani and was so happy with both! Definitely my new nail salon! Took my 4 yr old granddaughter for her first mani! They were so patient with her and did a great job!
Written June 28, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

emal33
Boston, MA10 contributions
Best massage ever
Aug 2014 • Solo
Cozy Nails does a great mani-pedi -- the spa is clean and fast, with a good polish selection. But the 'hidden' secret here is the massage. There are no frills -- chair massages take place in the front window, full body massages in a small back room. But the staff is relentless when it comes to working out knots and kinks. It may be slightly uncomfortable (or even hurt a little bit) during the massage -- it's definitely not for the faint of heart. BUT -- when you walk out the door, your entire body will feel absolutely fabulous. I've had back pain for years from an old injury and tight muscles, and after a massage here I'm pain-free for at least a day or two. Totally worth it!
Written October 28, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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