Ghosts of New Haven Walking Tours

Ghosts of New Haven Walking Tours

Ghosts of New Haven Walking Tours
3.5
About
New Haven, Connecticut

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Tours and Tickets by Ghosts of New Haven Walking Tours
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

3.5
55 reviews
Excellent
23
Very good
8
Average
6
Poor
6
Terrible
12

Deanna M
1 contribution
Oct 2022 • Couples
Pros: Fun outdoor, ghost tour of Yale. Spooky stories. Nice to walk around at night.

Cons: tour guide (Morbid Madelyn) was 15 mins late due to a street fair she said she didn’t know about, but then she ended the tour 10 mins early…
Written October 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Victoria682013
New Haven, CT1 contribution
Aug 2013 • Friends
I am surprised to see some negative reviews here for the ghost tour of New Haven. My group and I had a great time. Our guide, Chrystyne McGrath was an informative guide with a great story to tell at every turn. New Haven is a beautiful city and to learn about the buildings, history that happened within the buildings and ghostly encounters of others within the buildings was great. No one expected to "see" a ghost, they come out when they want to, not when we want them to. The Groupon deal for $ 12.00 is so well worth this great tour. Where can you get good entertainment for that price? This is a perfect time of year to take the tour, enjoy the city and get a little spooked by the spirit who loom around.
Written April 25, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

J D
Ledyard, CT26 contributions
Apr 2013 • Friends
So looked forward to this tour. The attractions/stops on the tour were interesting, but that is where the good ends. The tour guide was not very knowledgeable with regards to the city of New Haven. I am from the area and was hoping to learn more about the city I grew up near. The tour guide was not very focused or well versed. She seemed to stumble with her facts and did not emit confidence. She even was a bit sarcastic. I think she was trying to be witty, but most of the time her comments were inappropriate. The stories probably had more background to them, but much seemed to be omitted or not even pertinent. At one stop she talked about another site in another city and never told a story about the stop we were at. She said that she was the manager of the local office of this company. I would have expected more knowledge from a person in this position. Glad I only paid half price through Groupon.
Written April 29, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Marrisa M
1 contribution
Jan 2023 • Couples
This was the best ghost walking tour!! Our tour guide was even better too!! I had never been on a ghost tour and this being my first I was a bit anxious. But Morbid Madelyn made this experience so personable and so much fun! With ghost stories, conspiracies, and all the tales around Yale! Me and my boyfriend had a ton of fun and can’t wait to go on more ghost tours!
Written February 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

landocolt45
New Haven, CT83 contributions
Sep 2014 • Couples
Jon Peck

Ghosts of New Haven never showed up for their own ghost tour! Myself and a group of about 10 other people waited for 45 minutes for the Ghosts of New Haven on 9/13/14 at Starbuck's. They have you fill out your name, address, email and phone number when registering for the tour. There is no excuse on how they could not contact you beforehand if there was an issue. They also never contacted me to apologize or try to make up for their negligence. I had to file a claim with Amazon Local to get a refund on the vouchers I paid for. I later saw a slew of negative reviews and another person stating a no show for a the tour. Thanks for having me waste my time, gas and have to pay $5 for parking for a ghost tour that never took place. This is the epitome of unprofessionalism.
Written September 14, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jasigirl10
5 contributions
Jan 2015 • Friends
I went on 1/2/15. There were only 2 of us and our guide Chrystyne showed up early so we started the tour early. I found this experience enlightening and informative. There are many ghosts in New Haven and some strange things happened to us. Coincidence? Maybe. But we had a really good time. I would reccommend going in a small group for a more personal tour.
Written January 3, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ileana79
New York City, NY22 contributions
Jun 2013 • Friends
We did the Wallingford ghost tour and were beyond disappointed. This was no ghost tour. It was more of a historical tour, and even then it was lacking. The tour was too short, poorly researched, and involved the tour guide pointing to places off in the distance and spewing random disjointed facts. The tour guide was affable, but lacked the personality and presence to conduct a proper tour. Even though we only paid half price with Groupon/Living Social tickets we still felt cheated, especially after driving an hour and a half from New York to get to Wallingford.
Written June 17, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Michele Y
Honesdale4 contributions
Sep 2018 • Couples
When the opportunity arose to travel to New Haven from Pennsylvania, I agreed to go IF there would be a ghost tour scheduled during our trip and IF Chrystyne McGrath would be the tour leader. Three of us thoroughly enjoyed her tour during a trip to New Haven three years ago.

I've taken ghost tours in Philadelphia, Gettysburg, London, Alexandria, etc, and Chrystyne's New Haven Ghost Tour was my favorite by far. I am very spiritual and am practicing to become a medium, so a tour conducted by a psychic medium was just perfect for me. My boyfriend, however, is completely skeptical. Chrystyne's knowledge of the area and engaging personality kept him engaged and entertained.

I felt like the tour was just the right length of time for adults, it included information about the Yale campus, and the walking was very easy. Even if ghosts aren't your thing, the information Chrystyne shares on New Haven history and architecture will make this a great way to spend the evening.

Plus, Chrystyne directed us to BAR Pizza, which is unequivocally my boyfriend's and my favorite pizza EVER.

(As an aside, I booked an appointment during my visit for a mediumship reading, meditation and energy healing with Chrystyne McGrath. IT WAS INCREDIBLE! I felt the essence of my mother and grandmother during the reading, and the energy healing was better than I could have ever imagined. While I wasn't expecting this to happen, the healing even took away the excruciating shoulder pain I had been having for several days. It's been gone ever since! )
Written October 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kimberley440
hamden2 contributions
Oct 2013 • Family
Okay, I can't say I went on the tour, I can tell you my sister and my experience before we even went! Glad we didn't, judging from the reviews! We booked online with Groupon....48 hours before, we got a sorry...your tour has been canceled.. please go online and rebook...there were seven of us...
After going back and forth asking for dates, and just getting the automatic email, we finally got a person, Jessie, to tell us that we can rebook anytime after the next Sunday... This is after a week of back and forth..I left a voice message, and never got a response..however..I got 3 rude, snippy emails from Jessie before we just said...refund our money..
Well, they ask for you to pay with paypal or credit card...I did with a credit card. It took 6 days, but I get a check in the mail with a card that it looks like a 2 year old wrote, unreadable. It looks like scribble on the check and the card. It comes from a New York address with a 4th floor apartment....Mind you the check number is 126, so the check is from a new account? This does not smell good to me...So, I have now asked for them to refund my money the same way they got it...I do not do personal or business checks when I do not know if they do not look legit...

I am contacting Groupon and sending a copy of this along with the list of nasty emails...
Written October 12, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

EclipsianNight
Greenwich, CT786 contributions
Jun 2013 • Couples
I had purchased 2 Groupon tickets for the June 22nd, 7 P.M., Wallingford Ghost Tour about a month or so before this date. Excitedly, I looked forward to the day that I could go on this tour with my boyfriend. Sadly, the day of the tour, I was not able to make it due to a death in the family. My cat had died. Soon afterwards, I sent Jessie an email. This is the response I got from him.

Sorry!

The tour tonight started at about 7:15, with the aim to not keep those who had come earlier waiting. You can reschedule to any open tour. Please let me know when you would like to reschedule.

Jessie Simpson
Manager
Ghosts of New Haven & Wallingford

So, I emailed Jessie back on 6.24 about wanting to be rescheduled, how I had tried to do this via their website, but it not being allowed as I assumed they saw my Groupon ticket as already used:

Jessie,

I had a Groupon voucher to use for this past Saturday's tour. Due to death in my family, I was not able to attend. I tried, but I just was not able to, and I did not think I was going to make it by 7 p.m. Am I able to somehow re-register via you since I was not able to use the Groupon voucher for Sat?

I tried doing this online at your website, but it seems it does not allow it. I suppose your system sees this as used.

Please advice,

Heidi

I then received this response from Jessie:

In short, yes, the system sees the voucher code as used. If you give me the names of your entire group, however, I can manually move your reservation to another tour. You can see the availability of tours on our website.

Please accept the condolences of Ghosts of New Haven & Wallingford for your loss,

Jessie Simpson
Manager
Ghosts of New Haven & Wallingford

On June 25, I emailed Jessie again about wanting to be rescheduled for the July 6th tour. Never received a response. On June 29th, I re-emailed Jessie about the status of my wish to reschedule for July 6th. Never received a response. Then, on July 5th, I get this automatic email from Ghost of New Haven:

Dear Steven,

Our records show that we have not received your payment of $0.00 for The Wallingford Ghost Tour - July 6, 7:00PM.

Please visit View Your Payment Details to view your payment options.

Sincerely,
Ghosts of New Haven

So, I respond to this email asking what was going on as I never heard back about being scheduled for the July 6th event. Never got a response back. I then called their # - 203-747-8BOO (8266), leave my name and number, but never get a call back. On July 6th, I get the same automatic email sent to my boyfriend, Steven, again.

So, in short, this company is horrible. It outright lies to its customers about getting them rescheduled, thus their display of sympathy is clearly a lie. They disregard emails sent to them, do not return your calls, and this all just displays terrible business ethics.

I probably would have been a good customer for I would have told friends to take this tour, but after being disregarded as a customer, I certainly will never again buy any Groupon tickets for an event held by a company that has been clearly depicted as "leaving much to be desired". Save your money and instead go on some ghost tours held in New York.
Written July 12, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Ghosts of New Haven Walking Tours - All You Need to Know BEFORE You Go