Ghosts of New Haven Walking Tours

Ghosts of New Haven Walking Tours

Ghosts of New Haven Walking Tours
3.5
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New Haven, Connecticut

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Tours and Tickets by Ghosts of New Haven Walking Tours

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


3.5
3.5 of 5 bubbles68 reviews
Excellent
32
Very good
9
Average
8
Poor
6
Terrible
13

Victoria682013
New Haven, CT1 contribution
4.0 of 5 bubbles
Aug 2013 • Friends
I am surprised to see some negative reviews here for the ghost tour of New Haven. My group and I had a great time. Our guide, Chrystyne McGrath was an informative guide with a great story to tell at every turn. New Haven is a beautiful city and to learn about the buildings, history that happened within the buildings and ghostly encounters of others within the buildings was great. No one expected to "see" a ghost, they come out when they want to, not when we want them to. The Groupon deal for $ 12.00 is so well worth this great tour. Where can you get good entertainment for that price? This is a perfect time of year to take the tour, enjoy the city and get a little spooked by the spirit who loom around.
Written April 25, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

J D
Ledyard, CT23 contributions
3.0 of 5 bubbles
Apr 2013 • Friends
So looked forward to this tour. The attractions/stops on the tour were interesting, but that is where the good ends. The tour guide was not very knowledgeable with regards to the city of New Haven. I am from the area and was hoping to learn more about the city I grew up near. The tour guide was not very focused or well versed. She seemed to stumble with her facts and did not emit confidence. She even was a bit sarcastic. I think she was trying to be witty, but most of the time her comments were inappropriate. The stories probably had more background to them, but much seemed to be omitted or not even pertinent. At one stop she talked about another site in another city and never told a story about the stop we were at. She said that she was the manager of the local office of this company. I would have expected more knowledge from a person in this position. Glad I only paid half price through Groupon.
Written April 29, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kmhl19
Avon, CT6 contributions
4.0 of 5 bubbles
Mar 2017 • Couples
We met our guide on one of the coldest, windy nights in March, but had a wonderful time learning about all the history of New Haven. The sites are located in a mile radius centered around New Haven's Green. Our guide was great and informative in spite of the freezing weather. The spirits are definitely present in the few pics I took. It only made us want to go back and explore New Haven more.
Written March 11, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

landocolt45
New Haven, CT79 contributions
1.0 of 5 bubbles
Sep 2014 • Couples
Jon Peck

Ghosts of New Haven never showed up for their own ghost tour! Myself and a group of about 10 other people waited for 45 minutes for the Ghosts of New Haven on 9/13/14 at Starbuck's. They have you fill out your name, address, email and phone number when registering for the tour. There is no excuse on how they could not contact you beforehand if there was an issue. They also never contacted me to apologize or try to make up for their negligence. I had to file a claim with Amazon Local to get a refund on the vouchers I paid for. I later saw a slew of negative reviews and another person stating a no show for a the tour. Thanks for having me waste my time, gas and have to pay $5 for parking for a ghost tour that never took place. This is the epitome of unprofessionalism.
Written September 14, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jasigirl10
5 contributions
5.0 of 5 bubbles
Jan 2015 • Friends
I went on 1/2/15. There were only 2 of us and our guide Chrystyne showed up early so we started the tour early. I found this experience enlightening and informative. There are many ghosts in New Haven and some strange things happened to us. Coincidence? Maybe. But we had a really good time. I would reccommend going in a small group for a more personal tour.
Written January 3, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ileana79
New York City, NY24 contributions
1.0 of 5 bubbles
Jun 2013 • Friends
We did the Wallingford ghost tour and were beyond disappointed. This was no ghost tour. It was more of a historical tour, and even then it was lacking. The tour was too short, poorly researched, and involved the tour guide pointing to places off in the distance and spewing random disjointed facts. The tour guide was affable, but lacked the personality and presence to conduct a proper tour. Even though we only paid half price with Groupon/Living Social tickets we still felt cheated, especially after driving an hour and a half from New York to get to Wallingford.
Written June 17, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michele Y
Honesdale7 contributions
5.0 of 5 bubbles
Sep 2018 • Couples
When the opportunity arose to travel to New Haven from Pennsylvania, I agreed to go IF there would be a ghost tour scheduled during our trip and IF Chrystyne McGrath would be the tour leader. Three of us thoroughly enjoyed her tour during a trip to New Haven three years ago.

I've taken ghost tours in Philadelphia, Gettysburg, London, Alexandria, etc, and Chrystyne's New Haven Ghost Tour was my favorite by far. I am very spiritual and am practicing to become a medium, so a tour conducted by a psychic medium was just perfect for me. My boyfriend, however, is completely skeptical. Chrystyne's knowledge of the area and engaging personality kept him engaged and entertained.

I felt like the tour was just the right length of time for adults, it included information about the Yale campus, and the walking was very easy. Even if ghosts aren't your thing, the information Chrystyne shares on New Haven history and architecture will make this a great way to spend the evening.

Plus, Chrystyne directed us to BAR Pizza, which is unequivocally my boyfriend's and my favorite pizza EVER.

(As an aside, I booked an appointment during my visit for a mediumship reading, meditation and energy healing with Chrystyne McGrath. IT WAS INCREDIBLE! I felt the essence of my mother and grandmother during the reading, and the energy healing was better than I could have ever imagined. While I wasn't expecting this to happen, the healing even took away the excruciating shoulder pain I had been having for several days. It's been gone ever since! )
Written October 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kimberley440
hamden2 contributions
1.0 of 5 bubbles
Oct 2013 • Family
Okay, I can't say I went on the tour, I can tell you my sister and my experience before we even went! Glad we didn't, judging from the reviews! We booked online with Groupon....48 hours before, we got a sorry...your tour has been canceled.. please go online and rebook...there were seven of us...
After going back and forth asking for dates, and just getting the automatic email, we finally got a person, Jessie, to tell us that we can rebook anytime after the next Sunday... This is after a week of back and forth..I left a voice message, and never got a response..however..I got 3 rude, snippy emails from Jessie before we just said...refund our money..
Well, they ask for you to pay with paypal or credit card...I did with a credit card. It took 6 days, but I get a check in the mail with a card that it looks like a 2 year old wrote, unreadable. It looks like scribble on the check and the card. It comes from a New York address with a 4th floor apartment....Mind you the check number is 126, so the check is from a new account? This does not smell good to me...So, I have now asked for them to refund my money the same way they got it...I do not do personal or business checks when I do not know if they do not look legit...

I am contacting Groupon and sending a copy of this along with the list of nasty emails...
Written October 12, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

EclipsianNight
Greenwich, CT728 contributions
1.0 of 5 bubbles
Jun 2013 • Couples
I had purchased 2 Groupon tickets for the June 22nd, 7 P.M., Wallingford Ghost Tour about a month or so before this date. Excitedly, I looked forward to the day that I could go on this tour with my boyfriend. Sadly, the day of the tour, I was not able to make it due to a death in the family. My cat had died. Soon afterwards, I sent Jessie an email. This is the response I got from him.

Sorry!

The tour tonight started at about 7:15, with the aim to not keep those who had come earlier waiting. You can reschedule to any open tour. Please let me know when you would like to reschedule.

Jessie Simpson
Manager
Ghosts of New Haven & Wallingford

So, I emailed Jessie back on 6.24 about wanting to be rescheduled, how I had tried to do this via their website, but it not being allowed as I assumed they saw my Groupon ticket as already used:

Jessie,

I had a Groupon voucher to use for this past Saturday's tour. Due to death in my family, I was not able to attend. I tried, but I just was not able to, and I did not think I was going to make it by 7 p.m. Am I able to somehow re-register via you since I was not able to use the Groupon voucher for Sat?

I tried doing this online at your website, but it seems it does not allow it. I suppose your system sees this as used.

Please advice,

Heidi

I then received this response from Jessie:

In short, yes, the system sees the voucher code as used. If you give me the names of your entire group, however, I can manually move your reservation to another tour. You can see the availability of tours on our website.

Please accept the condolences of Ghosts of New Haven & Wallingford for your loss,

Jessie Simpson
Manager
Ghosts of New Haven & Wallingford

On June 25, I emailed Jessie again about wanting to be rescheduled for the July 6th tour. Never received a response. On June 29th, I re-emailed Jessie about the status of my wish to reschedule for July 6th. Never received a response. Then, on July 5th, I get this automatic email from Ghost of New Haven:

Dear Steven,

Our records show that we have not received your payment of $0.00 for The Wallingford Ghost Tour - July 6, 7:00PM.

Please visit View Your Payment Details to view your payment options.

Sincerely,
Ghosts of New Haven

So, I respond to this email asking what was going on as I never heard back about being scheduled for the July 6th event. Never got a response back. I then called their # - 203-747-8BOO (8266), leave my name and number, but never get a call back. On July 6th, I get the same automatic email sent to my boyfriend, Steven, again.

So, in short, this company is horrible. It outright lies to its customers about getting them rescheduled, thus their display of sympathy is clearly a lie. They disregard emails sent to them, do not return your calls, and this all just displays terrible business ethics.

I probably would have been a good customer for I would have told friends to take this tour, but after being disregarded as a customer, I certainly will never again buy any Groupon tickets for an event held by a company that has been clearly depicted as "leaving much to be desired". Save your money and instead go on some ghost tours held in New York.
Written July 12, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Philip B
New Rochelle, NY5 contributions
1.0 of 5 bubbles
Jun 2013 • Friends
Myself and my lovely wife did the ghost tour. We did not see any ghost sites or hear any ghost stories. It was during the freaking day on top of that. The tour guide sucked and she had the nerve to ask for tips at the end. Strangers I met on the street were more informative about ghosts in the area and the hot spots to hit. Our tour guide did not hit the hot spots. We drove over three hours from NYC for this crap. I wasted 20 bucks on gas to get here. The only redeeming value of the tour was the fact I went with my friends whom I haven't seen in a while. DO NOT GO ON THIS TOUR. THE SCARY PART IS THE MONEY YOU WASTE!!
Written June 18, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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