We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Elizabeth Arden Red Door Spa

Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: Mystic Marriott Hotel & Spa, 625 North Road (Route 117), Groton, CT 06340
Phone Number: 800-228-9290; 860-446-2600
Website
Today
8:00 am - 8:00 pm
Closed now
See all hours
Hours:
Sun 8:00 am - 6:00 pm
Mon - Sat 8:00 am - 8:00 pm

TripAdvisor Reviewer Highlights

Read all 57 reviews
Visitor rating
  • 22
    Excellent
  • 10
    Very good
  • 9
    Average
  • 7
    Poor
  • 8
    Terrible
Very nice spa

The spa is located in the Marriott Hotel. My wife and I went there the next day after we checked in. I had the swedish massage and my wife had the stones. We were in the same... read more

4 of 5 starsReviewed 4 weeks ago
Gardoz
,
Brooklyn
Add Photo Write a Review

57 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 56: English reviews
Brooklyn
Level Contributor
172 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The spa is located in the Marriott Hotel. My wife and I went there the next day after we checked in. I had the swedish massage and my wife had the stones. We were in the same room. The staff was very friendly and accomodating. You fill out a simple questionaire which they go over with you as well as... More 

Helpful?
Thank Gardoz
Level Contributor
59 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We went to celebrate a birthday with a spa day. I got a red door signature massage and she got a dessert stone massage, with a complimentary make-up touch up. The staff is aces and so friendly, we feel so comfortable here and it is why we keep coming back.

Helpful?
Thank croberto20
Waterford, Connecticut
Level Contributor
123 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed July 31, 2016

I had a pedicure here. My feet look great for sure- but it was really expensive. I did not feel that it had added perks to make it worth almost 3 times what I would pay in a strip mall. I thought I would spend part of the day enjoying the spa before getting my pedicure.The robes in the locker... More 

Helpful?
Thank Ann S
Level Contributor
80 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 20, 2016

We stayed at this hotel in January after we decided not to stay at the casino area hotel we picked. The last minute price was a bit up there but this hotel delivers elegance, luxury and opulence. The staff is friendly but not overly warm what you would expect in a hotel such as this, although I will add reasonably... More 

Helpful?
Thank richard B
Attleboro, Massachusetts
Level Contributor
173 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 24, 2016

The Spa is located inside the Marriott in Groton - very close to Mystic, CT. The atmosphere is so inviting and relaxing - big, fluffy robes and slippers invite you to get comfortable prior to your treatment(s). You can go into the waiting room which has low lighting, big comfy chairs with ottomans, cucumber and lemon water - and light... More 

Helpful?
Thank 2goldensmom111
2 reviews
5 of 5 stars Reviewed April 27, 2016

I have been to this spa several times (as well as the two in Manhattan). Keith has been doing my hair in Chevy Chase and I will say that it is quite superior to the cuts I was getting on 5th Avenue. Flor does my facials and I always leave glowing and relaxed. All the staff I have had dealings... More 

Helpful?
Thank Diane R
DCAAP
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 5, 2016

The short version: Terrible services and even worse customer service. I heard from the spa managers eight days after my service as they were concerned with my survey responses. I responded 10 days ago and have not heard back from either manager. Given the experience I had at the spa I am disappointed to say - I am not surprised.... More 

Helpful?
Thank DCAAP
Bethesda, Maryland
Level Contributor
22 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed January 30, 2016

Went there for facial and complimentary make-up refresher. Facial with Thao was great but the arrangement for make-up refresher was bad. The receptionist asked me to wait for 10-15 minutes. After 30 minutes nothing happened. The receptionist then busy calling (why didn't she do this earlier??? She had all the time while I had facial and waiting) and said .."you... More 

Helpful?
Thank Nonik11
Level Contributor
59 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 6, 2016 via mobile

Great staff always friendly. It is a little expensive but the staff friendliness makes it worth it. We go at least once a year.

Helpful?
Thank croberto20
New York
Level Contributor
97 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed October 26, 2015

Spent the weekend with friends from HS and we scheduled spa appointments here. A regular at my local Red Door Spa, I had also been to this one years ago. Very friendly and accommodating staff. Nice relaxation area and treatment rooms. I was happy with all of my services and service providers. Gabby, who did my blow out, was particularly... More 

Helpful?
Thank fixitswife

Travelers who viewed Elizabeth Arden Red Door Spa also viewed

Mashantucket, Mystic Country
 

Been to Elizabeth Arden Red Door Spa? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Elizabeth Arden Red Door Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?