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Elizabeth Arden Red Door Spa

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Address: Mystic Marriott Hotel & Spa, 625 North Road (Route 117), Groton, CT 06340
Phone Number: 800-228-9290; 860-446-2600
8:00 am - 8:00 pm
Closed now
See all hours
Sun 8:00 am - 6:00 pm
Mon - Sat 8:00 am - 8:00 pm

TripAdvisor Reviewer Highlights

Read all 58 reviews
Visitor rating
  • 23
  • 10
    Very good
  • 9
  • 7
  • 8
Very nice spa

The spa is located in the Marriott Hotel. My wife and I went there the next day after we checked in. I had the swedish massage and my wife had the stones. We were in the same... read more

4 of 5 bubblesReviewed August 28, 2016
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58 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Essex, Connecticut
Level Contributor
58 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Located in the Mystic Marriott with a separate entrance, the spa boasts a friendly and accommodating staff with the ability to use the fitness center, indoor pool and jacquizzi. Arriving an hour early to use facilities adds to the pleasurable experience. One of the esthetic professionals, Doreen S. provided an incredible facial experience while sharing indepth knowledge about skin care,... More 

Thank BooneSX
Level Contributor
177 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed August 28, 2016

The spa is located in the Marriott Hotel. My wife and I went there the next day after we checked in. I had the swedish massage and my wife had the stones. We were in the same room. The staff was very friendly and accomodating. You fill out a simple questionaire which they go over with you as well as... More 

Thank Gardoz
Level Contributor
60 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 27, 2016 via mobile

We went to celebrate a birthday with a spa day. I got a red door signature massage and she got a dessert stone massage, with a complimentary make-up touch up. The staff is aces and so friendly, we feel so comfortable here and it is why we keep coming back.

Thank croberto20
Waterford, Connecticut
Level Contributor
136 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed July 31, 2016

I had a pedicure here. My feet look great for sure- but it was really expensive. I did not feel that it had added perks to make it worth almost 3 times what I would pay in a strip mall. I thought I would spend part of the day enjoying the spa before getting my pedicure.The robes in the locker... More 

Thank Ann S
Level Contributor
82 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed July 20, 2016

We stayed at this hotel in January after we decided not to stay at the casino area hotel we picked. The last minute price was a bit up there but this hotel delivers elegance, luxury and opulence. The staff is friendly but not overly warm what you would expect in a hotel such as this, although I will add reasonably... More 

Thank richard B
Attleboro, Massachusetts
Level Contributor
177 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed May 24, 2016

The Spa is located inside the Marriott in Groton - very close to Mystic, CT. The atmosphere is so inviting and relaxing - big, fluffy robes and slippers invite you to get comfortable prior to your treatment(s). You can go into the waiting room which has low lighting, big comfy chairs with ottomans, cucumber and lemon water - and light... More 

Thank 2goldensmom111
2 reviews
5 of 5 bubbles Reviewed April 27, 2016

I have been to this spa several times (as well as the two in Manhattan). Keith has been doing my hair in Chevy Chase and I will say that it is quite superior to the cuts I was getting on 5th Avenue. Flor does my facials and I always leave glowing and relaxed. All the staff I have had dealings... More 

Thank Diane R
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed February 5, 2016

The short version: Terrible services and even worse customer service. I heard from the spa managers eight days after my service as they were concerned with my survey responses. I responded 10 days ago and have not heard back from either manager. Given the experience I had at the spa I am disappointed to say - I am not surprised.... More 

Bethesda, Maryland
Level Contributor
22 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed January 30, 2016

Went there for facial and complimentary make-up refresher. Facial with Thao was great but the arrangement for make-up refresher was bad. The receptionist asked me to wait for 10-15 minutes. After 30 minutes nothing happened. The receptionist then busy calling (why didn't she do this earlier??? She had all the time while I had facial and waiting) and said .."you... More 

Thank Nonik11
Level Contributor
60 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 6, 2016 via mobile

Great staff always friendly. It is a little expensive but the staff friendliness makes it worth it. We go at least once a year.

Thank croberto20

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