Vail Bike Tech

Vail Bike Tech: Address, Phone Number, Vail Bike Tech Reviews: 4.5/5

Vail Bike Tech
4.5

4.5
27 reviews
Excellent
21
Very good
0
Average
1
Poor
3
Terrible
2

Julie A
Wichita, KS54 contributions
Great Place to Rent Bikes!
Jun 2021 • Family
We rented bikes from Vail Bike Tech, and had a really good experience. We have two young children, and we rented a tandem bike for our 6 year old and a bike trailer for our 2 year old. The staff was very friendly and helpful. They even told us the best direction to go on the bike path that would be most fun for our children.
Written June 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Tourist222122
1 contribution
Do not try
Mar 2021
Worst service ever!!!!! Unqualified staff, terrible attitude. They make fun of the customers and even hang up on me......twice. There are to many options to even try this one
Written March 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Isidoro Cheres
Mexico City, Mexico1 contribution
Terrible service
Aug 2020
Terrible service, they charge me for a bike that I didn't use and they were really aggressive. I will never in my life visit their store again either in winter or summer.
Written August 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

786charlenec
Fort Valley, United States16 contributions
Right idea, wrong day
Jun 2019 • Couples
I wanted to ride bikes in Vail with my husband who rarely rides a bike. I saw the sign for the Vail Pass Bike tour and asked about the degree of difficulty. I was told it was a 2 on a scale of 1 million. We signed up. What we really needed was sound advice on what to wear, since we are from the Deep South we are not mountain savvy. I should have asked more questions. As we were dropped off on the top of Vail pass at 10,000ft on the edge of a thunderstorm with temperatures in the 40'2 and high winds we were quickly literally freezing while careening down hill. No map, no guide, no signs and totally inappropriately clothed for our afternoon ride.
It was a miserable experience that could've been really fun in different weather with appropriate clothing. We made two wrong turns and finally made our way back after two hours, cold, wet and wore out.
The vendors were very nice I just wish they had taken better care of us. Having a good experience comes from the right equipment, the right apparel and a guiding hand.
Written June 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

AugustP
Philadelphia, PA22 contributions
Vail SKI Tech is the only rental/demo place to go! Great Staff!!
Jan 2019 • Couples
My partner and I demoed skis and I also demoed boots as I was in the market for a pair but actually wanted to try a few different pairs. They are the only place around that demos boots. I can't say enough about the staff and their knowledge of the equipment.So extremely helpful and accommodating ! I loved the skis they put me in, and after trying out a few different pairs , I ended up skiing the rest of my trip in the original pair they put me in , even at other resorts. As far as the boot experience, a total thumbs up! I have an extremely small foot which makes it difficult to find a good boot. I tried a few , based on their recommendations and ended up falling in love with a very nice pair of Salomon's that were just right. I was also lucky enough that they had my size to try seeing as a lot of places do not. However when I wanted to purchase a new pair, we discovered that they were out of my size. Rather than just say "oh well, too bad" one of the staff helped me search online to find a pair to buy. (When we stopped on the way to Breckenridge to rent different equipment, the sales person couldn't believe we found a place to demo boots and was so happy to hear our recommendation because he said he didn't know where to steer people when they are looking for places to demo boots)I highly, highly recommend this spot for renting equipment ! The best place I have ever rented or demoed gear by far!!!
Written January 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Smyth C
Denver, CO11 contributions
Totally awesome!
Sep 2018 • Couples
The bikes are elite, the staff is so cool, the store is full of bike-wear!! We had an amazing experience with Vail Bike Tech. The personal attention from the guys there made us feel very special, & they went out of their way to get us going on super nice, & comfortable, bikes!!
Written October 3, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jeannice H
42 contributions
Great service and nice bikes
May 2018 • Couples
My husband and I were visiting Vail for summer hiking and biking. We read the reviews and were very happy we chose to rent from Vail Bike Tech. The staff was knowledgeable and helpful. They found the right bike for my husband (who is a very strong cyclist) and me (I’m newer to the sport). They also gave us good directions to get started and we were in and out and on the way to adventures. We will definitely rent from them again!
Written May 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

lizsokctraveler
Oklahoma City, OK304 contributions
New Bikes, Great Staff
Jun 2017 • Family
We rented two bikes today and could not have had a better experience. Great customer service from Phil along with brand new bikes. Gorgeous summer day, easy trail. It was awesome. These guys are tucked in the corner, but they are the real deal. Good bikes, great prices, good service.
Written June 22, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

willfont
Highlands Ranch, CO14 contributions
Great bike shop
Aug 2016 • Family
Found Vail Bike Tech after getting frustrated at another near by shop. VBT was very busy but found a way to fit in adjusting a 20 year old bike, fixed our flats, renting us two Mt Bikes, made recommendations for adjustments that improved performance. Answered all our questions, smiled while handling us as they sent out and received returned rentals. This shop has a large body of bike and retail experience. Highly recommend for all your bike needs, these guys have answers.

We tried another bike shop very near this one and were greeted with rude lazy poor attitude. Eventually we pulled the bike needing adjustment and repair and found Vail Bike Tech.

I have worked in high profile mountain shops in resort areas similar to this. I also owned my own shop for some years.
Written August 10, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

JComb48W
Milton, MA2 contributions
Grumpy, Disinterested Service at Vail Bike Tech
Jul 2016 • Family
My family and I wanted to rent bikes. Three of us went to investigate while my son was showering after a long hike he did to start the day. We went to Bike Tech based on strong reviews. Nick waited on us and seemed to be frustrated with us right from the start of the transaction. I told him we were renting for four and asked what types of bikes were available. The staff brought out some bikes and he wanted to immediately start the paperwork. I asked him if, since our son was not there yet, we could fill out the paperwork and get the bikes in 30 minutes when we would all be ready. Nick's reaction was to ball up the rental agreement that we had started and throw it in the trash. I asked for a minute to consider our options (have our son come back later) and they immediately took the bikes away. We ended up renting three bikes then and another one later. The rest of the staff was friendly and helpful, but not the main person who waited on us. The bikes themselves turned out to pretty good and the ride was beautiful. When we returned the bikes at the end of our time, Nick met us and again was surly--not asking us any questions or thanking us for renting from them. Maybe just a bad day for him, but his negative attitude towards us was obvious from the minute we entered the shop.
Written August 1, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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