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Bridge Street Ski Haus

Closed Now: 8:00 AM - 7:00 PM
Open today: 8:00 AM - 7:00 PM
Review Highlights
a must if a skier or boarder!

We've been coming to Val for 20 years plus and stay in the village and always carry our skies etc... read more

Reviewed 2 weeks ago
kahlu1234
Great upscale facility and service

Great equipment and first rate service. The ski equipment is all very new and minimal use. My... read more

Reviewed 3 weeks ago
John L
via mobile
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Traveler Overview
  • Excellent80%
  • Very good5%
  • Average5%
  • Poor0%
  • Terrible10%
Travelers talk about
“rent bikes”(2 reviews)
“cookies”(2 reviews)
About
Bridge Street Ski house is excited to get you on the slopes. When it comes to our rentals, we only carry the best: the best gear and the best brands, all of it meticulously cared for. We tune our skis often so you can always count on a smooth trip...more
Closed Now
Hours Today: 8:00 AM - 7:00 PM
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Suggested duration: < 1 hour
Contact
254 Bridge St, Steps from Gondola 1 in Vail Village, Vail, CO 81657-4542
Website
+1 970-476-3332
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Reviewed 2 weeks ago

We've been coming to Val for 20 years plus and stay in the village and always carry our skies etc to the gondola daily. After discovering Bridge Street Ski Haus ...NO MORE! Everything from the fabulous guys in the locker room who offer you assistance...More

Date of experience: December 2018
Thank kahlu1234
ChrisC12601, Owner at Bridge Street Ski Haus, responded to this reviewResponded 2 weeks ago

That's what we're here for! Our goal is for our guests to have a great time on the slopes without having to worry about their equipment - and make the transition from the village to the mountain quick and easy - with a little pampering...More

Reviewed 3 weeks ago via mobile

Great equipment and first rate service. The ski equipment is all very new and minimal use. My family enjoyed the most comfortable ski boots we’ve ever had and we’ve been skiing many years!! The architecture reminds me of a resort with handcrafted furniture pieces straight...More

Date of experience: December 2018
Thank John L
ChrisC12601, Owner at Bridge Street Ski Haus, responded to this reviewResponded 2 weeks ago

John, we loved having you at Bridge Street Ski Haus! We're so pleased your family's ski boots were comfortable and that you had a great experience. We hope you enjoyed your time on the mountain. If you ever need anything the next time you're in...More

Reviewed March 13, 2018

The client facing staff were very rude and inconsiderate. They excused their rudeness by saying, “We were slammed today.” A textbook example of having non-owners in charge of dealing with clients. We were told by our hotel that the store closed at 7:00. We came...More

Date of experience: February 2018
Thank Snells
BSSH2017, Director of Vail Operations at Bridge Street Ski Haus, responded to this reviewResponded March 15, 2018

Thank you for letting us know about your bad experience at our store. To say the least, I am disappointed and sorry for the way our staff responded to/treated you. I was made aware of this the day after it happened and have since coached/reminded...More

Reviewed March 6, 2018

This is the 3rd time I have used these guys. Rented and stored ski equipment. They do a great job. Very personal. Great equipment. And the goodies at the end of the day including the choc chip cookies are a bonus.

Date of experience: March 2018
Thank fpjl
ChrisC12601, Owner at Bridge Street Ski Haus, responded to this reviewResponded October 17, 2018

A great day of skiing always deserves a chocolate chip cookie ending! Let us know if there's anything we can do for you. Come back and see us this winter! All the best, Chris C., Director of Vail Operations

Reviewed July 11, 2017 via mobile

Very helpful staff when we came in to rent bikes for the day. They we friendly. Bike were in great shape. We recommend!

Date of experience: July 2017
Thank rebeccabrabb
ChrisC12601, Owner at Bridge Street Ski Haus, responded to this reviewResponded October 17, 2018

We hope you had a great time biking through Vail, Rebecca! We look forward to welcoming you back again soon. Best, Chris C., Director of Vail Operations

Reviewed March 21, 2017

I booked skis online ahead of time - and when I arrived they were totally ready for me - super cool! It was a chilly day so I took advantage of their hot cocoa bar while I got geared up to get to the gondola...More

Date of experience: February 2017
Thank sheri7960
ChrisC12601, Owner at Bridge Street Ski Haus, responded to this reviewResponded October 19, 2018

You deserve to be pampered, Sheri, especially when on vacation! We're glad to hear you had a great trip, and we hope to see you again this season! Please don't hesitate to reach out if there's anything we can do for you. Take care, Chris...More

Reviewed March 20, 2017

Great people, accommodating, fast and comfortable. Delightful experience with the Sonnealp people. First Class!

Date of experience: March 2017
Thank SBH1
ChrisC12601, Owner at Bridge Street Ski Haus, responded to this reviewResponded October 19, 2018

That's what we're here for! We hope you had a great time on the slopes. Come back again soon! We'd love to have you for another visit. All the best, Chris Cremer Director of Vail Operations Alterra Mountain Company

Reviewed March 10, 2017 via mobile

Adam took care of all our rentals needs as any wonderful, calm, casual Colorado citizen would. His customer service and attention to detail was so much better than "Jake from State Farm." We look forward to our vacation and appreciate Ski Haus.More

Date of experience: March 2017
Thank Alison B
ChrisC12601, Owner at Bridge Street Ski Haus, responded to this reviewResponded October 20, 2018

You're in good hands here, Alison! We know it's been a while, but we're glad Adam took such great care of you while you were with us -- we'll be sure to pass along your kind words to him. We hope to have you back...More

Reviewed March 9, 2017 via mobile

Our family of five rented excellent gear from Ski Haus in March, 2017. The staff was professional and our gear was ready to go upon our arrival. I preordered on their website and received a 20% discount. Ski Haus has a nice facility and retail...More

Date of experience: March 2017
Thank FamilyTravelerJS
Reviewed February 23, 2017

Let's begin with non engaging sales staff. I asked for a manager and waited 15 minutes for him arrive. As I began to explain the situation he abruptly told me to read the return policy sign, which was behind a large bottle of water. I...More

Date of experience: February 2017
Thank mlittman82
BSSH2017, Director of Vail Operations-Intrawest at Bridge Street Ski Haus, responded to this reviewResponded February 28, 2017

Dear MLittman- I am sorry that this issue appears to have been totally miss-managed. This is not in alignment with the way I expect my team to treat people or problems, and I would like to better understand what happened. I would agree that we...More

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Questions & Answers
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David C
December 10, 2015|
Answer
Response from BSSH2017 |
K2, Head, Salomon, Blizzard, Volkl, Rossignol, Dynastar and Kastle skis. Burton Snowboards.
0
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