2,227Reviews21Q&A
Reviews
Traveler rating
- 1,682
- 359
- 92
- 35
- 60
Traveler type
Time of year
Language
More
Selected filters
- Filter
- English
Popular mentions
Epic Headache Epic Headache: I bought two of the Epic Passes for a University of Illinois Winter Ski Trip to Breckenridge. The University canceled the trip due to COVID. I have not received a refund, and now have received a letter stating that Epic Coverage did not cover the cancellation. I have never been able to reach anyone by phone. Literally sitting on the phone for hours. I spent a lot of time putting together the information that documented the canceled trip. Still the letter says it is not refundable. Now I have contacted Citibank my credit card company to see what they can do. I have taken 2 other ski trips and used the Epic card. My advice, do not buy in advance and do not trust the "Epic Coverage" for COVID refunds.…
Read more
Date of experience: January 2021
Helpful
+1
Epic journey to Vail was all we expected for the slopes. The village itself was under Covid restrictions and so the village experience itself was average. If you can find a place such as the Wren, to stay near the village and walk and not rely on shuttles the better off you’ll be. Make sure you make reservations well in advance for dining options Apre ski as well as on the mountain for your lunch break. The disappointment for the ski trip was the entire epic app. It is slow, not modern, does not keep track of things very well, and just is not user-friendly. Use the app skitracks if you want accuracy. Dig on the street taco menu at Los Amigos for dinner. Best value in all of vail. We rented a car and drove from Denver and did not take the shuttles. Saved money that way, the drive was not bad, but most importantly it allowed us freedom when the flights were canceled for two days as we extended the rental car and explored the Rocky Mountains instead of being stuck at the airport hotel. …
Read more
Date of experience: February 2021
Helpful
I do not know who comes up with covid rules but there is no logic to many of them. Not talking about masking. They had police tape on the drinking fountains to prevent covid. Instead they filled up disposable cups and had them sitting out where you come in and in the line to get food. Somehow glasses sitting uncovered is more sanitary then giving me a cup to fill up. Also not sure how ice spreads covid but apparently it does because I could not get ice to save my life. Theses are just a couple of the many things they are doing that have no logic to them…
Read more
Date of experience: January 2021
Helpful
Vail is always a great place to ski. Huge mountain, charming village at the base, lots of shops and restaurants, great snow.
Read more
Date of experience: February 2021
Helpful
We were here the Friday of presidents weekend and the skiing was fabulous. We like to get the Vail before 8:30 so that we can park in the main parking garage and walk to the gondola. We made lunch reservations at 7 am of the same day which is a must if you want to warm up inside. Food is still grab and go. The back bowl was open and we spent our whole afternoon skiing in the fresh powder. Vail resorts does a nice job of keeping you safe and making sure everyone is wearing masks at all times. Please remember to tip your ski instructors they work hard to keep your children safe and happy. They are only paid minimum wage and as we all know living in the Vail area is very expensive. Vail is truly one of my favorite places to ski!…
Read more
Date of experience: February 2021
Helpful
