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Review Highlights

I am not a stranger to spa treatments. I know when I have an esthetician who is experienced, and it... read more

Reviewed December 23, 2015
Eve G
Newton, Massachusetts
Poor customer service on my special day

I was staying in Telluride for my 50th birthday and after reviewing the various spa options chose... read more

Reviewed August 12, 2015
Jo W
Ponteland, United Kingdom
Read all 7 reviews
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Traveler Overview
  • Excellent58%
  • Very good0%
  • Average0%
  • Poor28%
  • Terrible14%
4 weeks ago
“Simply THE WORST”
Dec 23, 2015
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568 Mountain Village Blvd, Madeline Hotel and Residences, Telluride, CO 81435-9519
+1 970-369-8961
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Reviews (7)
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Reviewed 4 weeks ago via mobile

There are plenty of other 5 star spas in town that deserve your money more than these people. One of the most humiliating customer service experiences of my life.

Date of experience: February 2019
Thank lunatuna16
Reviewed December 23, 2015

I am not a stranger to spa treatments. I know when I have an esthetician who is experienced, and it appears they are just trained. I booked and paid for a service, only realized after I left that I was not given the full time...More

Date of experience: August 2015
Thank Eve G
Reviewed August 12, 2015

I was staying in Telluride for my 50th birthday and after reviewing the various spa options chose to visit the Spa Linnae in Hotel Madeline. I made a reservation for 3pm and was advised that we would be able to use the hotel pool after...More

Date of experience: June 2015
6  Thank Jo W
Reviewed June 15, 2015

My wife and I opted for the 90-minute deep tissue massage and were beyond pleased. The atmosphere is very calming, as soon as you walk into your respective lounge. Flavored water and a variety of teas are offered before being ushered to the massage room....More

Date of experience: June 2015
1  Thank 24Td
Reviewed August 24, 2014

I had a manicure and pedicure with Tina at the Hotel Madeline. Both my mani and pedi were excellent. Tina is very professional and does a wonderful job. The spa facility was very relaxing and comfortable. I would definitely go there again.

1  Thank Ava N
Reviewed March 6, 2012

This spa offers a great variety of treatments and the staff couldn't have been nicer. It was a really relaxing way to end a day of skiing.

Date of experience: February 2012
Thank jcloud2
Reviewed March 4, 2012

My spa experience started in the lounge where I could slip into a comfy robe and choose from three different herbal teas to sip while I waited for my massage to begin. I was also offer a steam shower, lightly scented with eucalyptus. From the...More

Date of experience: February 2012
1  Thank patricia452
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