I've discovered I'm not a fan of the Massage Envy experience - but that's on me, not them because I'm not a schedule in advance kind of person. IF you found a masseuse that you liked & were to schedule them - you're golden. If not & you take who's available whenever you get your appointment… You can end up with a pretty mediocre massage. I started just using it for my facials because I found that there facialist there were terrific and the experience was very nice and my skin looked great afterwards! I must warn you that when you sign up for this monthly experience and you decide you aren't a fan of it, getting out of this deal is challenging, especially if you have credits to use up. They don't make it easy to quit.