Mountain View Sports

Mountain View Sports, Keystone: Tickets, Tours, Hours, Address, Mountain View Sports Reviews: 4.5/5

Mountain View Sports
4.5
8:00 AM - 5:00 PM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday
8:00 AM - 5:00 PM
About
Mountain View Sports is Keystone's only family owned and operated ski, board and bike rental shop. We set ourselves apart from the rest by offering the best customer service and best equipment possible. Every one of our employees are long time residents of the Colorado Rocky Mountains and enjoy sharing their extensive knowledge of the area and all the activities that come along with it. Whether you are skiing, snowboarding or biking, we are here to help you to have the time of your life. Give us a try! We know you will be back again and again!
Suggested duration
1-2 hours
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4.5
108 reviews
Excellent
83
Very good
11
Average
3
Poor
6
Terrible
5

nibaldom2015
Miami, FL492 contributions
Ski Weekend
Mar 2021 • Family
Looked them up on line and they were absolutely great. Arrived the evening before, they got us our skis, boots, helmets and polls in a jiffy. They were friendly and professional. We ended having to shorten our rental by one day and they were great. There location is close to the mountain and great service. Highly recommend renting from them when in Keystone.
Written March 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Lyndsey
2 contributions
Great experience!
Dec 2020 • Family
We rented our skis from Mountain View Sports in early December. The staff was so helpful and kind. They were so very patient with us as we had 3 young kids with us who had never skied before. The owner, I believe his name is Scott (?), was very accommodating as we ended up needing to make some changes during our stay. Great customer service and fantastic prices!! We will be back on our next trip to Keystone!
Written January 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Marty
1 contribution
Staff was very helpfull
Dec 2020
Thank you to Mountain View Sports team! We arrived 10 minutes from closing on New Years Eve and wanted to do an early pick up of our ski rentals for our family of 5 for the next day! Without hesitation the staff gladly processed our paperwork and got us hooked up with all the equipment we needed and they did it with a smile. They could have easily said there was not enough time, but sacrificed a few minutes of their New Years Eve celebration to help us! Thank you!
Written January 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Colin B
2 contributions
Demo skis
Dec 2020
My sons and I rented demo skis from here. We were very disappointed in the condition of the skis. They were really beat up and basically the same condition as the lower level packages of others in our group. Not as advertised. If you want demo skis, go to Norski. Their equipment is what you expect when you opt to pay extra for demo level skis.
Written January 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Rftstar
Verona, WI163 contributions
Helpful Staff
Aug 2020
On our last day, we stopped by to go biking on the paved trail through the resort. The staff here was very courteous and helpful getting us through the paperwork, setting us with the bikes and helmets and supplying us with a map of the pathway. Bikes were is great condition. Would rent from them again!
Written August 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

sdk777
Illinois5 contributions
Great Customer Service!
Aug 2020 • Family
Our family did the Vail Pass Bike Rental through Mountain View Sports Rentals and it was excellent! The customer service from the moment we checked-in through drop-off/pick-up was top-notch! I highly recommend Mountain View Sports Rentals!
Written August 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Edchepen
Austin, TX3 contributions
Not a good experience - hardly talked to us through the rental process
Feb 2020
We did not have a good experience there. We went there on the recommendation from our rental place. They were not that busy at all when we arrived and other than the nice lady who looked up our reservation, they did not really pay much attention to us or talked to us about the equipment at all.

* They did not confirm that we had rented a particular package. They simply said "go sit over there for your boots"

* A lady came by and literally dropped the boots in front of us and said "these are your boots". She asked "Do you know how to put them on?" and before we could answer she left. We were left alone. We have skied before so we figured it out. She came back and she said "I don't know why they gave you these boots, they are the hardest ones to put on" ... and then she walked off again :-)

* Never made sure that the boots fit well (My wife and daughter ended up having to go back and exchange the boots because the first set did not fit well)

* We were sent to get skis. No questions asked about our level of proficiency or past experience. I initiated the discussion about my ski level and past experience. I indicated that it had been a long time since I had skied and was not familiar with these new skis. My wife had to walk away from the person that was doing her skis because she was not getting help. My wife said "The lady that was helping you at least told you something about the skis". Maybe this was not their responsibility? In any case, they were awfully quiet about the skis. In the end, I am not really sure I got the type of skis I had reserved!

* My wife tried to tell them that this was the first time she had used these type of skis and described what she was looking for. No response. Result: She had to go back and exchange the skis. The second time around she found somebody who would listen to her and gave her a totally different type of skis.

Returning the equipment was easy. One of our party ended up getting injured so we returned the equipment early and they did give us credit for the equipment. On the down side when we returned the equipment, they never asked "how was it?" Any problems with the equipment....they simply took the equipment, checked a form and walked away.

Alas, we will not return to see them and we will not recommend them to our friends.
Written February 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello, I first off I want to apologize about the experience you had in my store. I rarely get these types of reviews or need to reply to negative comments. My team is generally spot on and not at all like you described. However, I have noticed a couple of my team members have been dismissive and not their usual selves. Your review serves as a reminder to my team about the importance of doing their job and doing it well. I will present this review to all my team to demonstrate the impacts this has. I appreciate you providing me your feedback even though it is embarrassing and hard to deal with from my prospective. The team should have done better and that is the bottom line. Thanks, Scot Jardon Mountain View Sports, Inc. Owner
Written February 22, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

staledale
1,015 contributions
Always a good job
Jan 2020
I've rented my skis here for years, and just started renting on-line prior to going to ski at Keystone. Mountain View Sports does a very good job of getting you properly fitted and out the door quickly. We rented in December 2019 and January 2020. See you next year!
Written February 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Beachwalker007
Austin, TX38 contributions
Absolutey Wonderful!!!
Jan 2020
We rent our ski gear here every year. Their service is impeccable. Everyone is caring, friendly and genuinely interested in making sure you have the right equipment with the right fit. Josh helps us each year, and he is unbelievably nice and helpful. We look forward to seeing him again next year.
Written January 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Pilot-Mike558
San Antonio, TX99 contributions
Awesome in every way!!
Jan 2020 • Couples
The entire staff at MVS was truly incredible. Besides having great equipment and prices they made our trip a very memorable one! Will use them each and every time. Highest recommendation! Thanks
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Theirs nothing better than being a part of your adventures in Keystone. Thank you for taking the time to let people know about your experiences with Mountain View Sports. Come again soon!
Written January 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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