Dear Carla, Thank you for your feedback. It is comments like yours that help us improve our game quality and customer service for all of our locations. Escape game companies come in all shapes and sizes. Some are located in houses, shopping centers, malls and office buildings. We chose our office building location along the very busy Arapaho Road that gives us visibility to thousands of commuters every day as well as access to many restaurants and retail stores adjacent to our location. We are constantly reviewing the pricing of escape rooms across the country and find they range from $25 to $32 per person. We feel our price of $27 per person is a great value for our escape games. I would like to apologize if your experience was less than perfect when playing one of our games. Because of this, we have implemented a 3 tiered review process each time we reset of our games. This should eliminate any possible errors occurring during game play. Again we appreciate your feedback and hope that you will come back and visit us again. Should you have any questions, please feel free to contact me directly at (303) 284-9610.

We're glad you had fun, thanks for coming by.