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Animas Chocolate Company

57 Reviews
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Animas Chocolate Company

57 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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920 Main Ave Ste 101, Durango, CO 81301-5122
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Jeremy S wrote a review Nov 6
Fort Worth, Texas274 contributions86 helpful votes
When it comes to customer service there is winning and then there is WINNING. Anamias Chocolate Company knows that when it comes to service that you really make a difference not the miles. An example is we go into Durango from Pagosa Springs once or twice a month. We usually stop in to get a delicious coffee. We never really bought the chocolates, but decided to get a few. Jordan was so awesome that we went from buying a few chocolates to a full box because she was so good at describing each that none seemed we could pass up. Then there is the hot cocoa where I started with just a bag and then got the marshmallows then the whiskey then well you know how it goes. Owning a restaurant for 10 years gives me a great appreciation when an employee knows their craft so well that when two people walk in with the intention of spending $20 leave spending over $200. BUT, that is not where they won us. When we got home and opened our bag there was a hand written post card (see photo) and a few extra pieces for "just because" and this is why this place really knows how to earn business, keep business, and grow business. This company should really teach a class on how it is done. Semper Fidelis my friends, you earned customers for life by what you do. AND, friends are getting goodies from your store for Christmas from us.
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Date of experience: November 2020
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smiletex wrote a review Sep 2020
Dallas, Texas128 contributions34 helpful votes
First, I am sorry my picture does NOT do these chocolates justice! We went to Durango for the day and stumbled on to this place. Very quaint and I left with my box of chocolates. I had no idea when we got home that I would be more than pleasantly surprised by these. I have gotten chocolates in Europe and these were hands down these were far better! Stop savor and enjoy - you won’t be disappointed! Now I have to order some online!!
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Date of experience: September 2020
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Bobby wrote a review Aug 2020
5 contributions
I personally LOVED the hot chocolate they serve.They serve so many different varieties of chocolate drinks,chocolate,and coffe.They are amazing too!You can buy different chocolatey items to take with you and you can even watch their chocolatiers at work!They make homemade truffles and give y a tour of each truffle and even tie a string around the box which gives your truffles a nice look.They are so decorative and creative with their chocolate and they even serve spicy and alcohol infused chocolate items such as their truffles and hot chocolate! They have GREAT customer service that makes y feel warm and welcome
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Date of experience: June 2020
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Tammy J wrote a review Feb 2020
1 contribution1 helpful vote
I tasted their truffles as a dessert at a restaurant when I visited Durango. I’ve been ordering the truffles online ever since. Been treating myself and giving as gifts. Everyone I give this to loves it also. I have eaten chocolate all over the world and the US. These people make excellent chocolate. Worth every penny. Their staff is great also. Love this place and Durango.
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Date of experience: October 2019
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irenemoody wrote a review Oct 2019
Albuquerque, New Mexico47 contributions6 helpful votes
The aroma on entering is magnificent. Free samples of hot chocolate reminded me of a chocolate in Europe. Beautiful artisan chocolates. Truly a great addition to Durango’s Main Street. Hope their products are available on line as I live too far to go frequently.
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Date of experience: September 2019
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