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Southwest Raft & Jeep
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Traveler Overview
  • Excellent92%
  • Very good4%
  • Average4%
  • Poor0%
  • Terrible0%
Travelers talk about
“hour trip”(19 reviews)
“bbq lunch”(5 reviews)
About
We are a veteran owned, family friendly adventure company located in beautiful Durango, Colorado! We offer the best RAFTING and KAYAKING trips on the Animas River. We use smaller rafts with less customers which provides you with a faster, more...more
Contact
1430 Main Ave, Durango, CO 81301-5141
Website
+1 970-259-8313
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Reviews (127)
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All reviews hour trip bbq lunch serious texas bbq the river guide john great company family reunion mother nature great fun highly recommend this company water level awesome adventure great trip white water lower animas a lot of fun the bus
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1 - 10 of 127 reviews
Reviewed August 29, 2018

We had an overall excellent time taking on of their jeeps up to the Kennebec Pass outside Durango. Troy was very informative in his recommendations for the day we rented the jeep. The jeep was exceptionally clean and ready to go when we arrived at...More

Date of experience: August 2018
Thank PaulsTripReviews
Reviewed August 14, 2018

Fun 2 hour trip despite low water levels. John, our guide was calm and informative. He guided us expertly through the rocks and provided a safe trip.

Date of experience: August 2018
Thank PamelaB777
Reviewed July 28, 2018 via mobile

Fun trip and our guid Zach was awesome and super knowledgeable about the nature and history all around. We will come back. Thanks

Date of experience: July 2018
Thank benjirussell
Troy M, Owner at Southwest Raft & Jeep, responded to this reviewResponded August 1, 2018

Thanks for letting us know you had a good time with your guide Zach. He is a favorite and very knowledgeable about the river and the area. Good to hear you will be back. We look forward to seeing you.

Reviewed July 21, 2018

I rented a jeep from them for the day. While they do require more insurance information - that's fine and I didn't mind providing that in advance. When I had called with questions while deciding who to rent from - the guy on the phone...More

Date of experience: July 2018
1  Thank avidadventure2018
Troy M, Owner at Southwest Raft & Jeep, responded to this reviewResponded August 1, 2018

Thank you for your comments and letting me know about how you felt you were treated while checking in/out your Jeep Rental. This is not what impression I would like to have given you. Our goal here is to provide a positive experience. I am...More

Reviewed July 20, 2018 via mobile

Great people and device. Owner was very accommodating to our needs so everyone had a good time and felt safe. Lunch was good. Kayaks were fun for all ages.More

Date of experience: July 2018
Thank Josh C
Troy M, Owner at Southwest Raft & Jeep, responded to this reviewResponded August 1, 2018

Great to hear that your family enjoyed the guided kayaking trip and that everyone had a good time and was safe. Glad we were able to accommodate you and meet what you were looking for. We appreciate your comments about having great people and service....More

Reviewed July 17, 2018 via mobile

We rented two jeeps, one from South West Jeep Raft and the other from the place around the corner on Main St. Our experience with checking-in were night and day in comparison. SWJR requires full insurance documentation and the other place requires standard insurance card....More

Date of experience: July 2018
Thank 657chuckc
Troy M, Owner at Southwest Raft & Jeep, responded to this reviewResponded July 19, 2018

Yes, you are correct we require proof of insurance which shows your coverages because an ID card does not verify that you have the required collision and comprehensive coverages. Our website fully discloses that insurance (declarations page) is required, our staff tells all customers that...More

Reviewed July 15, 2018

We had such a great time! My 7 year old and 4 year old absolutely loved it!! Our guide was Zach, and he was awesome! It was so fun!!! Definitely worth checking out!!

Date of experience: July 2018
Thank tamik706
Troy M, Owner at Southwest Raft & Jeep, responded to this reviewResponded July 19, 2018

Glad you had an "awesome" time with your guide Zach and that all ages had fun. We appreciate your comments and it was a pleasure working with your group.

Reviewed July 9, 2018 via mobile

We had an awesome time on our 2 hour trip! Our guide was very fun to be with, and we enjoyed it tremendously! It was our first time rafting, and we will definitely do it again!

Date of experience: July 2018
Thank Marcus G
Troy M, Owner at Southwest Raft & Jeep, responded to this reviewResponded July 11, 2018

So glad to hear you had a "tremendous" time on your first rafting trip. We would love to have you again the next time you are in town.

Reviewed July 5, 2018

Highly Recommended! Knowledgable, fun guides with interesting info pointed out throughout the trip. River was low so it wasn't as much rapids as we hoped for, but one of us still managed to fall out of the boat on a rapid and we had a...More

Date of experience: July 2018
Thank Amy V
Troy M, Owner at Southwest Raft & Jeep, responded to this reviewResponded August 1, 2018

Thank you for your review and pointing out all the things that you enjoyed about the trip and the details of what made it great. Appreciate hearing that you thought your trip was a good value both in price and the experience that you had....More

Reviewed June 30, 2018 via mobile

Would highly recommend Southwest Raft & Jeep. Very easy to book. Staff was awesome and very efficient. We did the four hour trip and it was perfect even with a 4, 7, and 10 year old. We had so much fun. Kids didn’t complain once....More

Date of experience: June 2018
Thank Antonio A
Troy M, Owner at Southwest Raft & Jeep, responded to this reviewResponded July 11, 2018

Thank you so much for your review and pointing out all the staff who all work together to make each trip happen. Gotta love the activities that keep the kids happy and entertained. We would love to have you again.

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Questions & Answers
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Janette F
March 5, 2017|
Answer
Response from Troy M | Property representative |
The rafting season generally runs from the beginning of May to mid August. You can still raft in late August and early September, but this is usually when we have lower water levels. The water levels vary during the... More
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