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We did the Polar Express tonight and the main takeaway is, do not do this ride during COVID. Ugh, what a mess. I don’t know what the ride is like during non pandemic times but although the concept is cute, it’s not worth the cost or risk. Social distancing was non existent once you checked in with the exception of the very short train ride. The intro show was cute, the cast of the train did a good job but the train ride was maybe 30 min. It’s 10-15 min out and then you stop and go backward back to the depot and the end of the line is “the North Pole”. From there it was a mess of people with zero respect for social distancing, standing in a very crowded “line” (more like a corral) out in the cold evening before you’re funneled into two different indoor exhibits and a socially distant Santa viewing. Just way too crowded, not enough train time, not enough of the story tie in. The staff were nice and tried hard, it is just flat out, not safe right now to do this.…
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Date of experience: November 2020
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I’m sure I’m not the only one who said that in a review. Stunning trip regardless of weather (ours was cold and rainy). Totally worth the cost of the ticket, will come back for a longer trip next summer.
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Date of experience: November 2020
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The turnoff from highway 550 to Rt. 200 is well marked. I can’t imagine this ride being any longer. Two hours is perfect and it was cool, so bundle up. Bring gloves. I suggest extra socks or thick sole shoes. If you stand a lot, the floor boards are freezing. Covid limited amount of people on the cars so lots of room to move around. All the people in my “open” car were moving back and forth, side-to-side during the journey. I was following the sun! Toilets at the station and on board. It was pricey but worth it. …
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Date of experience: October 2020
1 Helpful vote
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+1
We decided to ride the train as part of my weekend getaway. This train ride is a must on your bucket list. the views are breath taking. The ride currently starts 18 miles north of Durango, The directions are easy to follow and the location is easy to find. The staff is wonderful ,extremely helpful. I recommend to book on the open car since the seats face out toward the views instead of forward were you would need to constantly turn your head to be looking out. They allow you to bring your own cooler with drinks, but there is also a concession stand were you can purchase drinks and snacks before hand. This is a must do if you visit Durango, the two hour ride with breath taking views is something you will remember for the rest of your life.…
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Date of experience: October 2020
2 Helpful votes
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You no longer catch the train in Durango, and it doesn't go all the way to Silverton. Even though the train ride is much shorter, it was still very enjoyable! We were blessed to go when the Aspens were so colorful. We were in the closed coach, and I would recommend you get seats in the open coach if you can. It was easier to see the views.…
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Date of experience: October 2020
1 Helpful vote
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