Time of year
Jordan O wrote a review Sep 2021
We went out to paddle board but switched it to a double kayak when we arrived. She was super helpful making the switch and didn’t have any issues with it. The day we went ended up being quite cold, so we only stayed 30 minutes out of our two hours. As we left we noticed a refund for half of our day was sent back to our bank account. I was expecting any sort of refund but they gave it to us without asking! Thank you so much!…
Date of experience: September 2021
MichelleB wrote a review Aug 2021
Excellent and knowledgeable service- our boats were waiting and we had a great time! Staff was helpful and the paddle was spot on!
Date of experience: August 2021
Leigh B wrote a review Jul 2021
Leesburg, Virginia14 contributions2 helpful votes
We had a fantastic time today. Check-in was super easy and straight-forward. Staff was very helpful and pleasant. We'll def go back!
Date of experience: July 2021
Kiley B wrote a review Jun 2021
We arrived 15 minutes early and it was a quick check in process and we were able to get out on the water early. Amazing customer service. We were at the Boulder Reservoir location. Would highly recommend experiencing this! It is beautiful and not expensive at all.
Date of experience: June 2021
Jessica J wrote a review Sep 2020
This is for the Cherry Creek location. We decided to go on a little outing for some fun outdoors before the snow hit! We made this little outing for Labor Day so, I made reservations ahead of time and books two paddle boards and two waterproof bags for two hours. The stand was a little difficult to find so I am glad we got there early. When we got there the staff was slightly short but I didn't think anything of it. One woman who worked at the stand came in off the water and then began helping customers without her mask and even stayed "oh sorry I don't have my mask" (apathetically) and did and did continued to not wear her mask. When we went to get our boards, they had no idea I had rented the waterproof bags. The woman was condescending as she explained things. Then when we returned at the end of our time, it got worse! She was yelling at us to kneel and then was extremely rude to us! I can't believed we paid $100 for two hours just to be treated like this. The other woman still wasn't wearing her mask and was high-fiving a customer. It was also hard not to notice that the white men customers seemed to get much friendly customer service... Next time I would rather go buy paddle boards than be treated like this.…
Date of experience: September 2020