Time of year
Danielle S wrote a review Feb 2020
Denver, United States3 contributions4 helpful votes
We went to Epic Escape in Castle Rock after visiting the other Epic Escape rooms in Denver which we all loved. We wanted to book the room at 1:30 and on the website but the booking disappeared at 11:30 so we figured we’d call or show up at 1pm when they opened. Upon arriving 15-20 minutes before the 1:30 room, we were told we couldn’t do the room because it wasn’t ready. So we let staff know that we’d be back as we booked the 3pm room and 4:30pm room. There was four adults and one child under the age of 2. When we arrived for the 3pm room, one lady came out and said, “just so you know he should be in a carrier (referring to my son who is 3 days away from being 2) or you should of paid for him to be in there with you.” I explained that the website let’s you purchase tickets for adults or children ages 2-11 and he was not quite yet two. She basically said they’d allow it this time but it is against their policy because other people booking the room wouldn’t know what they were getting in to. We explained that this is something they should note on their website, she proceeded to go on about how this wasn’t allowed and how we should have my son in a carrier. We had booked two rooms, our first room was fun and we enjoyed it, the second room, the computer froze and our time ticked down until the clue master came in to unlock one of the doors and give us the answers to the 3 puzzles. At the end of the room, it didn’t register that we had put tokens in and the clue master had to run in to tell us that it should of worked. The four of us have done over 50 escape rooms in Colorado and were really disappointed with the staff at this location, we won’t be returning back to this location to do their other rooms.…
Date of experience: February 2020
Crappy Escape Room wrote a review Jan 2020
Castle Rock, Colorado1 contribution
Where Home Depot meets HighSchool project! Any other escape room will be better than the one we did. For the money, look elsewhere!!! Don't be fooled like we were! RUN AWAY!
Date of experience: January 2020
Marcia T wrote a review Oct 2019
Very interesting and interactive. Some of the clues were a bit confusing, but that's the nature of the game.
Date of experience: October 2019
6musicians wrote a review Jul 2019
Castle Rock, Colorado5 contributions2 helpful votes
We had a great time! The clues given were just enough to be helpful but not ruin the fun. We were able to escape with time to spare.
Date of experience: July 2019
Patrick P wrote a review Mar 2019
Family had a good time today playing Happy Campers. We have played a lot of escape rooms and this one was very thematic. Pros- Great theme, very immersive when the game is running correctly. Interesting puzzles we haven't seen before. Male manager at the front desk was very nice. Really clean and professional center. Cons- Happy Campers is located in a separate building, they take you outside behind the building to get there. You have to use a walkie talkie to communicate with the game master. Unfortunately our game master Sarah didn't check the walkie talkies and had to stop the game to give us a new one. When she did try to use the walkie talkie she didn't pause the game so the whole time the clock was running while it was malfunctioning. Happy Campers is NOT for anyone claustrophobic. When you first walk in it feels like your trying to play an escape hallway instead of an escape room. One of our puzzle was broken, they had to stop the game to verbally give us the message we were supposed to receive. Our game master was either new and nervous or just didn't care that much. When we arrived she looked like she wasn't happy to be there. Maybe she was having a rough day or was nervous? She didn't know how to type, so when she typed out hints to us we couldnt read them well. I'm talking not using the space bar, mispelling and having to backspace to deliver a clue. (sohurtipslookedlikthiswithmanyerrurs) you get the idea. So imagine having 60 mins and trying to decipher your clue from that mess. When she did finally give us a clue that we asked for, it was to part of the puzzle we had already figured out. That has never happened to us before in any of the games we've played. So all in all, we will come back because the game itself was fun. It looks like the other 4 games will be just as immersive and I'm guessing it's rare that a puzzle doesnt work correctly. Hopefully we will get a different gamemaster that can type and has more experience running games. I'm sure ours will get better with training and some practice. We just don't want it to be with us since we paid 112.00 for the four of us and I expect a decent game run by an experienced gamemaster and working equipment. I'd say this place 3.5 stars out of 5.…
Date of experience: March 2019