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Ameristar Casino Black Hawk

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Address: 111 Richman Street, Black Hawk, CO 80422
Phone Number: 720-946-4000
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TripAdvisor Reviewer Highlights

Read all 266 reviews
Visitor rating
  • 135
    Excellent
  • 74
    Very good
  • 28
    Average
  • 11
    Poor
  • 16
    Terrible
Great Hotel, Casino Not So Much

This at one time was our favorite casino in the area, Not any longer. We still love the hotel, rooms are great as is the staff. But, with the addition of even more table... read more

4 of 5 starsReviewed 4 weeks ago
carolyn h
,
Kansas City, Missouri
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266 Reviews from our TripAdvisor Community

Traveler rating
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Showing 264: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Our room was very nice and roomy. We thoroughly enjoyed having the sitting area. I would have preferred to see Blackhawk as opposed to the mountain, but still a very nice room.

Helpful?
Thank Kelly B
Stephanie D, Guest Relations Manager at Ameristar Casino Black Hawk, responded to this review

Good evening - thank you for your kind words. We love hearing that you had a wonderful experience during your most recent stay. Even when your room doesn't face the town, we have a great view of the city from our rooftop pool! We look forward to seeing you again soon. More 

Dallas, Texas
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Do not bring your family. We had to get breakfast and their was no tiled floor for the kids to walk on so they had to go on the 21 section and the guards talked to us. Then everybody was drunk and stupid their should be something to separate the casino and the hotel! ANYTHING!!!!!!!!!

Helpful?
Thank asdjedi88
Elk Grove Village, Illinois
Level Contributor
9 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Looking for a quick getaway with your loved one? We were. The hotel room was nice, but we were looking forward to using the pool and enjoy the beautiful scenery but were met with unsupervised kids and drunken twenty-year olds which drove us to spend most of the our time in the casino which was also no Bueno.

Helpful?
1 Thank BCAgustin
Stephanie D, Guest Relations Manager at Ameristar Casino Black Hawk, responded to this review

Good evening - thank you for taking the time to review your experience with us. We value your feedback and we have passed your concerns along to our security team so we can work to improve for your next stay. Next time you're in town for a romantic getaway, be sure to check out ara spa. We have some great... More 

Omaha, Nebraska
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We were in town(originally from Nebraska) for the 4th and decided to enjoy your buffet. To my surprise you raise your rates on the holiday which I was not aware. I didn't have an issue with until I proceed to the food stations. The food should look appealing and inviting. I was very disappointed in what I saw if my... More 

Helpful?
Thank asmile4u2c
Stephanie D, Guest Relations Manager at Ameristar Casino Black Hawk, responded to this review

Good evening - thank you for taking the time to review your experience with us. We appreciate your feedback, and we have passed your comments along to our dining teams so we can work to improve for your next experience. We would love to speak to you personally about your visit; please feel free to email us with additional information... More 

El Paso
Level Contributor
171 reviews
77 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The club was the only one that was skimpy. The restaurants can be good if you get there early enough for the lunch prices, This was the only casino where the people around me (including me) were winning all over the place. You may not win but the machines seemed loose.

Helpful?
Thank bandit004
Stephanie D, Guest Relations Manager at Ameristar Casino Black Hawk, responded to this review

Good evening - thank you for taking the time to review your experience with us. We are so glad to hear you enjoyed your visit, and congratulations on your win! We look forward to seeing you again soon. More 

Kansas City, Missouri
Level Contributor
147 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This at one time was our favorite casino in the area, Not any longer. We still love the hotel, rooms are great as is the staff. But, with the addition of even more table games, and less slot machines. We aren't interested. We find the players at the tables too loud, on weekend nights there are so many of them... More 

Helpful?
Thank carolyn h
Stephanie D, Guest Relations Manager at Ameristar Casino Black Hawk, responded to this review

Good evening - thank you for taking the time to review your recent experiences with us. We appreciate your feedback, and we will be sure to pass it along to our gaming team. We are currently in the process of adding new slots and rearranging our floor, so hopefully that will open up some enjoyable options for you. Please don't... More 

Atlanta, Georgia
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 7, 2016 via mobile

Spent couple of nights in 23rd floor. The room restaurant and swimming pool were good. Highly recommend this place in Black Hawk.

Helpful?
1 Thank AtlantaTraveller
Stephanie D, Guest Relations Manager at Ameristar Casino Black Hawk, responded to this review

Good morning - Thank you for taking the time to review your stay with us. We appreciate your feedback, and we're so glad you were able to enjoy your room and the beautiful pool. Please don't hesitate to let us know if there's anything we can do during your next visit to make it a 5-star stay. We look forward... More 

Covington, KY
Level Contributor
451 reviews
197 attraction reviews
common_n_attraction_reviews_1bd8 283 helpful votes
4 of 5 stars Reviewed June 5, 2016

First off, if you're a Mychoice card holder from a different casino in this group you'll need to get a new card for here. They will link the two cards so you'll have points (if you don't use them all here) when you go back to your other card. We enjoyed our time here. As I've said elsewhere your enjoyment... More 

Helpful?
2 Thank CovingtonCat
Stephanie D, Guest Relations Manager at Ameristar Casino Black Hawk, responded to this review

Good morning - thank you for taking the time to review your experience with us. We appreciate your feedback, and thank you for choosing to stay and play with us. We are glad you had a good time and enjoyed all the gaming options, and we look forward to seeing you again soon. More 

Level Contributor
34 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 21, 2016 via mobile

Black Hawk is an old mining town converted to a rustic feel multi casino. The Ameristar was especially rustic with the old sky lodge feel. There's even a Starbucks inside. Didn't play at any of the tables but did stick with the slot machines. Very affordable that way

Helpful?
Thank handyru
Stephanie D, Guest Relations Manager at Ameristar Casino Black Hawk, responded to this review

Thanks so much for taking the time to review your experience with us! We're glad to hear you had a great time, and you were able to enjoy your gaming options and the wonderful Starbucks. Hope to see you again soon! More 

Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 18, 2016 via mobile

We spent 2 nights on the 32nd floor in a 2 queen bedroom. It was very nice with granite bathroom and separate tub and shower. It also had a Kuerig and fridge. The check in dude was very nice. We had lots of fun at the blackjack table but the slots were tight! We had a good bfast in the... More 

Helpful?
Thank LisaLeng
Stephanie D, Guest Relations Manager at Ameristar Casino Black Hawk, responded to this review

Thanks so much for the 5-star review! We're so glad to hear you loved your stay. Aren't those bathrooms just beautiful? We appreciate you choosing to stay and play with us, and we hope to see you again soon! More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?