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Jetlag wrote a review Yesterday
My kids and I loved the different obstacle courses. They were all very creative and challenging. Before this experience I had only done ziplines. Walking on tight ropes, over narrow wooden blocks, and along rope climbing ladders made the experience that much more thrilling. It was also a great work out. Now for the negative -- the staff. With the exception of Louisa, who thoroughly and professionally explained the directions and safety precautions with a flair of warmth and personality, the other staff members were inattentive and immature high school or college age kids working a summer job. They might as well have been flipping burgers for the lack of diligence and care they showed. The instructor who guided us through putting on the harness and helmets did not wait for those having difficulties, like my son, to catch up before she went onto the next step. When he asked for help, she replied that she couldn't get to everyone at once. No one made sure we were securely harnessed. No one guided us through any of the courses or supervised the younger kids to make sure they were ok. You would think we were at a neighborhood playground. I got stuck midway through a zipline, and when my kids and I called for help, I must've waited around 3 to 5 minutes for a teenaged worker to come rescue me. All that time, I was spinning around and around and getting very dizzy. Louisa said if someone was in trouble, a whistle would be blown alerting everyone in the park to stop what they were doing and wait for that person to be ok. No whistle. No stopping. And the person who did come to my aid seemed a little annoyed with me. Another teen worker sat around reading a book while kids zipped and braved heights above her. Boy her job was tough. In a nutshell, the courses were a lot of fun. But you're on your own. Kinda like spending a day at the North Shore of Oahu with no lifeguard. Zip at your own risk.…
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Date of experience: July 2021
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Mae wrote a review Yesterday
Best activity yet! Hands down the ten cousins we took to the Tahoe Treetop Adventure said it was the best thing they've ever done! It was challenging for older teens and had courses for the youngest of five years. The staff was helpful and supportive during the session. Recommendation - bring water bottles, go early in the morning (the cool air is refreshing with all the climbing) as groups are back-to-back so it gets more crowded. There are shaded benches and picnic tables for those who want to accompany but not participate in climbing. Zip line/climbing time is 2.5 hours total.…
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Date of experience: July 2021
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Jamie O wrote a review Yesterday
The course was terrific and the staff were very attentive. One note of caution is you are an adult zip lining for the first time, ask the staff to direct you to the easiest green courses first to get the hang of it. We started off on an intermediate course and a higher zip line. Not the best way to zipline for the first time Otherwise a great trip and i'll go back…
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Date of experience: July 2021
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This was our second time visiting Tahoe Treetop - the first time it was so great that the kids wanted to go back. It seemed a bit more crowded this time, or maybe there were smaller kids, so my kids didn't get to go through the courses as much as they would have liked. Staff this time did not seem as engaging or enthusiastic -- more robotic in the check in and orientation. AND the most disappointing was that there were NO COVID precautions. When harnessing you it was super crowded on the deck and staff were face to face with clients. It was like "normal" times. Not sure we will come back.…
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Date of experience: July 2021
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The staff was absolutely amazing. They were amazing young men and women that knew exactly what they were doing. They were very helpful and accomodating. Was very impressed with them!!!! My husband and I accidentally went on a course that was way above our abilities and they brought us down fast and safe. Facility was beautiful and clean. a Must Do!!!…
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Date of experience: July 2021
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